HVAC reviews in East Brunswick, New Jersey

Highly experienced and talented professional. Gives an honest quote and explains why. In the end great job! I would recommend Gold Medal to anyone needing their services. The only negative is when you first call them the dispatcher has a take it or leave it attitude which I discussed with the technician. Otherwise great experience

Gene was absolute gentleman and experienced technician. He explained the whole process and informed me of all possible services and preventative measures. I will absolutely be requesting him and I suggest you do as well for your AC and heating needs!

John was great! He arrived earlier than the scheduled time, quickly diagnosed the issue with our sump pump, and clearly explained the estimated cost before starting the work. He fixed the problem efficiently and had everything working again in no time.

John was professional, friendly, and made the whole process easy and stress-free. I couldn’t have asked for better service. Highly recommend!

Goldmedal Service did an exceptional job installing our new HVAC system! The technicians were knowledgeable, friendly, and efficient. They explained everything clearly and answered all our questions. The work was completed on time, and the area was left clean and tidy. We highly recommend Goldman Service for their excellent work and customer service.

Alex R came in an hour earlier than expected and completed job on time, including a thorough clean up. He even threw in a freebie (extra valve install and he installed my shower head for no charge). Will use again.

Joe B and Chris did a fantastic job installing the furnace.
Josh B who came the first time to replace the mother board also did a fantastic job.
Everyone was friendly, professional, and kept everything clean. I would highly recommend Gold Metal for all your HVAC needs!

This is our second time replacing a HVAC system with Gold Medal and we couldn’t be happier with the service. We also needed a hot water heater replacement so we decided to do it all together. Choon was our initial repair person that was dispatched. He was so honest with us when he found there was mold in our system due to an old leak that occurred with the previous owners. He advised us on how to proceed further which was to not do the repair and replace the system due to the hazard. Lance our sale rep was top notch. He was so personable and helped to explain everything to us efficiently. Because we were returning customers he really took care of us for being loyal to the company. Roman and his team came to do the replacement this time, and I have to say they did it seamlessly. Our system is entirely outside but due to the snow they had to bring everything through my home. When they were done, you could not even tell my house was a construction zone all day. I couldn’t be happier with this crew of people and company. Their technicians are all so well trained and knowledgeable it was easy to trust them with doing the right job. I also wanted to mention too, this was all accomplished between Saturday to Tuesday, the day after the blizzard. The efficiency of this company is very impressive!

Our experience today for the installation of new heating system was great. Our technicians, Ahmed and Moe, were professional and very knowledgeable. They explained as they worked and made sure we understood our new system. They were respectful of our home and left the area picked up and clean. I would highly recommend the company and especially these two young men. Thank you.
Joan and Michael Smith

I called Gold Medal because my water heater was leaking and the pipes were calcified and causing corrosion. Noel Garay was assigned to assess the damage and quote a price for remediation. Noel was very polite and knowledgeable. He thoroughly explained the chemistry of what caused the initial issues and what the repair would entail. Noel answered all my questions/concerns and made me feel comfortable hiring him to do the job. He was able to fit me into his schedule as soon as the next day and was done with the repair in an hour. The difference was night and day! I am very pleased with Noel’s work and wouldn’t hesitate to call Gold Medal in the future!

Gold Medal has been excellent to work with. We used them three years ago for our furnace and HVAC, so they were the obvious choice when we needed our hot water heater replaced.

I called on a Sunday, they came out the very next day, and the job was completed within 24 hours. The entire process was fast, easy, and stress-free from a homeowner’s perspective. Communication was clear, everything was handled professionally, and there were no surprises.

Reliable, efficient, and easy to work with. I’d highly recommend Gold Medal and will continue using them for future heating and HVAC needs.

Can’t recommend Gold Medal Service enough! My boiler was ancient (30-40 years old) and finally kicked. I dreaded the idea of a replacement. GMS was affordable, friendly, and efficient throughout the entire process. A special thank you to the techs (Brendan, Chris, & Nick) whose customer service was as stellar as their workmanship in installing the replacement boiler. They were wonderful in testing the new boiler to ensure it’s working at its best and knowledgeable in informing me about how my new system operates. Should I need any new installs in the future, I’ll be requesting them by name! You’d be a fool not to do the same!

This company will try to rip you off any chance they get. Scheduled non-emergent repair/service of my humidifier on their website. The tech was on time, professional, and cordial. I informed him the humidifier was not operating correctly and the water inlet valve may be stuck in the shut position. After 30 minutes he informed me the humidifier was running but the inlet valve was now leaking water onto my water heater and would need to be replaced. He proceeded to call the office to see if a plumber could come out and to get an estimate for the work. After 20 minutes they said one of their plumbers could come do the job for $600. I immediately said no thank you and informed them i would get an estimate somewhere else. They then said they could discount the work by $100. Making it $500 to replace a $30 valve. I informed the tech i would go with another company and thanked him. The tech then began writing up the invoice and informed me that he was told by the office to add on an $89 emergent work fee on top of the $89 dispatch fee. I told the tech i never requested emergent service because there was no emergency. The emergency was cause by them and all though they did nothing to fix what they broke, i was told there was nothing they could do about that fee. They eventually dropped the emergency fee. I was able to get another company to fix the valve they broke for 1/3 of what they quoted me. Do yourself a favor and avoid this company.

From the moment Lance walked in my door, I knew this was home. The comfort specialist was outstanding and outlined all the details needed. The next morning Alberto, Sebastian, Ahmad and Mo came to my house for a full install of a combi-boiler, heat pump and air handler. They were professional, courteous, friendly and very knowledgeable. I can't recommend Gold Medal enough for an amazing job they did. Please do not hesitate to contact this company

Overall just amazing service from start to finish Gold Medal exceeded the mark. First off a huge thank you to Shane Sweeny and his expertise in the sales process. He came out late on Saturday when our heat was down and we were surviving on workarounds and space heaters. Made the process smooth and as painless as possible. He went to bat for us and really helped us out. Our installers came out right on time first thing Monday despite the horrible cold 🥶. Ivan and his partner (sorry I missed your name) were extremely professional taking sure to communicate the process and keeping our home safe from any damages as they worked. They were very respectful and most importantly we have a full system in a day! Heating and cooling in just one day and my family is sitting comfortably again. Special shout-out to Jason for recommending the company!

Field personnel are rude and unprofessional.

Everyone is so nice and always going out of there way to help me solve my heating and cooling problems

Great!

Very professional. The best services.

Nice job

Excellent service, quick, efficient, to the point and with full customer service

How come there was no Response to the one star rating that you received from one of your customer about not returning his calls??
Can you answer that for me?
Thank you