Appliance Repair reviews in Albuquerque, New Mexico
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I was pleasantly surprised by the efficiency of both Jason and Matt who were on time too, which I have found out living in NM doesn't happen very often! The problem was explained and I was given options regarding the repair and cost. The service was outstanding and the cost within budget.
I strongly recommend Matt and ASAP for any appliance repair. -
Jason came and fixed my dryer very quickly. It works perfectly now and he was very professional and kind. I will definitely be calling them again in the future if I run into any issues. I highly recommend giving them a call if you are currently experiencing any problems. Thank you guys for the help!
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Jason was able to fix the pump on my washing machine with same day service on a Saturday afternoon. He just happened to have a cancellation and I was able to get it fixed, allowing me to continue laundry. He was responsive, respectful and helpful. Thank you!
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Our technician Jason was very helpful and started diagnostic on our dryer right away. He and the owner were both very helpful with the quick diagnosis and cost on parts if we choose to fix versus replace. I definitely recommend and I will be using them again.
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We have used ASAP in the past and we were happy with Jason and his work. So called them again, and this time we had Gabriel as our technician, he was Great as well!! Very kind, personable, professional, knowledgeable and helpful with questions we had, and if he didn't know the answer, he was able to get the answer for us. We were very pleased with Gabriel and ASAP overall!! Thanks for giving your customers a pleasant experience!
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I am very pleased with ASAP. Jason did an excellent job. He explained what needed to be done and gave a price before starting the repair of my refrigerator. He is very professional. The job was done in a timely manner and on the same day that I requested service. I highly recommend ASAP. Jason also repaired our dryer at another time. As always he was professional and knowledgeable. He diagnosed the problem and ordered the part and was back to install it in two days. I highly recommend Jasom and ASAP.
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We have had our LG washing machine for over 10 years and just recently it would not start intermediately. Matt quickly found the problem, explained what he needed to order, the cost, and length of time it would take. He came back in less than a week and replaced the part. He was pleasant and efficient, and we would recommend this company.
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Jason was great! He let me know when he was on his way. Assessed my dryer & gave me some further recommendations for the future. I will definitely be using their services again
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Excellent service! I have found my appliance repair company, no need to look elsewhere. From scheduling to service, they take the cake! Jason was thorough and able to diagnose and repair our washer the very same day! We added a nonworking Ice Maker to the list and he took care of that as well. Jason was also personable and we appreciated the communication throughout the process.
Thank you! -
Called ASAP and even though the call dropped (I was in a building with poor reception) I immediately received a text to continue booking.
After a small back and forth we were scheduled for same day service. Jason, was our tech and through all of the miscommunication and technical difficulties we caused he was so patient with us. I can’t stress how awesome that was instead of being cancelled on.
Jason diagnosed and repaired the problem quickly and efficiently and again was patient with us and our tenant. Stove is back and working before a holiday emergency! Great work! Would recommend to anyone. -
ASAP Appliance Repair were so incredibly easy to work with!!! Our refrigerator wasn't cooling and with our trip coming up in a few days we were in a pickle. Luckily, they were literally able to come same day AND accommodated for my work schedule!!! (Obviously save day service is subject to their work load that day, we were just INCREDIBLY lucky!!!)
Booking was really easy! I texted the number on their website and they were very quick to respond.
Jason was our technician and he was friendly, professional, efficient, and super knowledgeable. He was already familiar with our fridge model and was quick to troubleshoot and find the issue. He wasted no time, jumping right in to fix the problem. He communicated very clearly how our fridge was supposed to run, what was wrong, how they were going to fix it, how long it would take to fix, and how much. I thought their rates were very reasonable and affordable, especially considering their efficiency and skill set.
I would absolutely use ASAP Appliance Repair again and recommend them to anyone needing an appliance looked at! Because of them, we saved thousands from not buying a new fridge, saved so much time from not fixing it ourselves, and can now go on our trip stress-free. The piece of mind is priceless!!! -
This was the first time contacting ASAP Appliance Repair. It was awesome to hear that they could send a Technition out the same day and Matt was very professional and knowledgeable. He repaired my dryer in no time. I will definitely call them in the future if I’m in need of an appliance repair!
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I am incredibly grateful, as a widow, at all the tips Gabriel gave me besides repairing my refrigerator. I am truly indebted to him for all the advise he gave me for all my appliances. You will not find a better technician than this. This company is not only trustworthy but oh so helpful. I cannot give them anything but a thousand stars! Use them and you will not be disappointed!❤️
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Matt was certainly great as well as Jason. Fixed my dryer and it works like new. The only problem was not being on time. We were scheduled 8-12. The arrive at 1:30. So they would have been a 5 stars except for late arrival. Must have been a busy day. We will be sure to call ASAP
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I am so happy we picked ASAP! The pump on our washing machine went out and they came the very next day to diagnose the issue. They had to order a new pump and came back the very next day to do the repair. They communicated very well and worked around our schedule. The technician was so friendly and knowledgeable. They were awesome and a reasonable price as well. Really impressed with the company. Oh, and they also warranty their work for a year which is really nice.
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Jason was professional and informative, he really helped us out and got our dryer fixed quick! You guys were awesome to work with. We will use you again if we ever have any troubles with our appliances! Thanks again!
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I contacted them after 5 PM on a Sunday and received a text response from Jason within 10 minutes of leaving a voicemail message. Even though I ended up resolving the issue on my own, I must say that their response time is unmatched, and had I needed the appointment- it would’ve been quick with next day availability. I also love that the evaluation fee is waived should you use their service. Definitely the best company to contact if you are out of your warranty period for any of your appliances!
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ASAP was great. They were able to get a technician out to my home the same day my washing machine broke. They had the parts in stock and repaired my washer. The technician Gabriel was professional and knowledgeable. Left my home cleaner than he found it. Would highly recommend
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Jason was my tech. Knowledgeable of the repair needed. Fixed my dryer without any fuss. He was prompt and I was notified when he was on his way. The cost for repair was reasonable for an important appliance. I'd recommend ASAP appliance repair and will use if necessary in the future.
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ASAP Appliance Repair is amazing. True to their name, we've experienced multiple instances of accomadating same day service, and for other occasions, have always had our issue addressed and repaired within a couple days. They have also stood by their one year guarantee on work, and we are so grateful for that integrity. Jason, in specific, has helped us with our washer on a couple occasions and is always very friendly, professional, and efficient. Thank you so much for everything you all do. We really appreciate you!
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Matt came to my house to have a look at my speed queen washing machine. It didn’t have power and these machines have a reputation for being bomb proof. I was told a tech would come out between 8-12. I was happy to see Matt promptly around 8:00am. Saved me time to do other things with my time. Matt immediately assessed the issue. My washing machine was running within 5 minutes. Matt was prompt, friendly and professional. He is an honest technician and let me know I had a good washing machine. The power was a breaker switch that I missed. I never felt Matt was out to take advantage of me like so many these days. The fee to come out and get my machine running was fair (thank you). I highly recommend Matt and ASAP appliance repair.