HVAC reviews in Albuquerque, New Mexico
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Air Pro installed our present HVAC system four years ago. We have been very pleased with its performance and the periodic maintenance that Air Pro has provided. Today Gabriel checked out the system for wintertime operation that included changing the air filter and making sure there were no issues with carbon monoxide emissions.
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Dan was great.
Explained everything, answered questions, a pro's pro. -
Air Pro is very professional from booking my appointment to showing up on time. Dan the tech addressed all my concerns very throughly. I plan on continuing to use their services.
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Ryan came and change out my blower motor. Excellent work and took steps to save me some money. Highly recommend.
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Air Pro completed a full HVAC installation last month. My previous heating and cooling systems were 20 years old, and they started making loud noises throughout the day and not cooling effectively. Additionally, the heating system was uncertain, so we decided to replace the entire system.
I called Air Pro and spoke with Allan after checking their reviews and the Better Business Bureau ratings. I scheduled an appointment, and he arrived on time. Allan was upfront about the process, applied no pressure, and answered all my questions without hesitation.
On the installation day, both technicians arrived on time. Their demeanor, professionalism, and knowledge were impressive as they explained the installation process to me. Allan arrived a few minutes later to ensure the removal of the old 5-ton unit from the roof and the installation of the new 5-ton unit went smoothly. He also addressed any additional questions I had.
The total cost for the HVAC system was over $20,000.00, which I found fair. The billing process was clear, unlike my experiences with other HVAC companies, ultimately saving me money in the long run. Sometimes you don't get what you pay for, but in this case, we did; they went the extra mile to ensure my satisfaction.
Three weeks after the installation, Allan still checks in to see if I have any issues with the unit. Their service after the sale is commendable. I would rate this company as a 5-star provider; their knowledge and experience are well worth the cost. -
Thank you very much for y'all's professionalism and knowledgeable staff. Derrick experience with HVAC systems is clearly apparent. He even took time to teach me what kind a system we had and recommended a maintenance schedule. AirPro should be your 1st choice with anything HVAC related...thanks again, we will be using yall in the future.
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A truly exceptional HVAC experience. Even though our service call was for a seasonal changeover and a couple of smaller estimates, Anthony was attentive, knowledgeable, and very pleasant. A fantastic service experience and I will be using this company for all of my HVAC needs going forward.
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Highly recommend Air Pro for all of your HVAC needs! They are professional and courteous whether on the phone or in person. I have never had an issue getting a response from them even after hours.
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They repaired my furnace on my rental property. Very professional and quick response at a fear price. I highly recommend Air Pro. I have tried other Air Pro was the best by far.
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AirPro service team is second-to- none. On time, and in my recent experience they took their time to really diagnose the problem. Sadly, parts needed to be ordered - but when these arrive AirPro will promptly install. I highly recommend AirPro.
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I have been using Air Pro several years now and the technician Dan is always on time, professional and very thorough! I highly recommend Air Pro as you will not be disappointed! All my dealings with them have always been excellent!
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Gabe was professional, friendly & knowledgeable. I have had another established HVAC company come to my home on 4 previous occasions & the issue was still there. Gabe listed to my description of the issues we were having, asked a few questions & after inspecting my unit, found the problem within the next 15 minutes. You can’t ask for a better outcome or experience. The “PRO” is well deserved.
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Expeditious, friendly, and professional. Isaac and the rest of the team were incredibly helpful and explained everything I needed to know about my new Delkin. They made the outside where they installed look clean and professional as well.
They also were the most affordable company to install my mini-split, so that's a huge plus. -
Continue to have great experiences with the Air Pro company over the years! Service techs have all been qualified, timely, polite and responsive to questions. They have often "gone beyond" for what I consider very reasonable charges. Very happy to have them to count on for my continued heating and cooling needs.
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I’ve been using AirPro for my heating and air conditioning maintenance for years, and I couldn’t be happier with their service. They come out twice a year to keep my systems running smoothly, and every visit is thorough, professional, and reliable.
My technician, Gabe, is fantastic, knowledgeable, friendly, and always willing to explain what he’s doing and why. He takes the time to check everything carefully and gives honest recommendations without any pressure. It’s clear he takes pride in his work, and it gives me great peace of mind knowing my home’s HVAC is in such good hands.
I highly recommend AirPro and especially Gabe. Their consistency and quality of service truly stand out. -
Edward Rios, PLS
Senior Project Manager
AirPro – Albuquerque, NM
We recently worked with AirPro on a major HVAC upgrade, and the entire experience was exceptional from start to finish. Our Project Manager, Allen, demonstrated outstanding technical knowledge and provided top-tier customer service throughout the process. He walked us through every step, answered all of our questions, and ensured we felt confident and informed.
The installation team, Isaac and Ethan, were equally impressive. They were professional, respectful, and courteous during a very complex installation. Their attention to detail and care for our home truly stood out.
AirPro also installed our preferred manufacturer and handled the rooftop tear-down of our 5-ton HVAC system, including a complicated network of ductwork, with efficiency and expertise. The workmanship was excellent, and the price point was very fair for the quality and scope of work provided.
I highly recommend AirPro for anyone looking for knowledgeable staff, reliable service, and exceptional workmanship at a reasonable price. -
Tim was very helpful and quickly found the issue. Had our unit back up and running the same day after diagnoses. I am a repeat customer and dont see that changing anytime soon. Thank Air Pro and staff!
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STAR, STAR....that is two more in addition to the five this program allows....because the service was that much better than the five allowed.
After a dismal experience with a company in Santa Fe, I was referred to Jerod. He listened to my story, about a broken heating system, heard my frustration, and immediately offered to help. Then he helped immediately. He sent Anthony to our building the next morning. Anthony arrived ten minutes early (the other guys were 90 minutes late). Anthony made an assessment of the problem, explained it clearly, and expected it to cost about $500. Then he went to work. He found another small switch he needed to replace, plus cleaned the whole cooling system as well. (The other guys spent two hours "inspecting" the unit, then waited a day and a half for me to call .....came back, said $500 then looked and said $800, "probably" but it could be more)
Anthony was done by noon. Charged $504.86, Courteous, knowledgeable and professional at all times.
AirPro is honest men doing expert work for a fair price. You cannot do better than that!
Thanks Jerod and Anthony! -
Wonderful service every time. They respond quickly to needed service calls, are prompt and very reliable. Always very friendly and helpful with everything, making sure all questions are answered and ensuring you feel great before they leave. Today Anthony helped with a service call and was extremely helpful with getting to the root of my furnace issue. Annually Gabe assists with my seasonal updates and is always reliable, consistent and friendly. I will always refer and go to AirPro for my needs.
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My furnace acted up and Dan from AirPro did a great job diagnosing the problem and making the repair. He came up with an affordable solution and did it in a timely manner.
I have hired AirPro on numerous occasions and always had an excellent experience.
They have a full team of staff that are able to respond quickly. And I’ve always found them to be reasonably priced.
I highly recommend them! -
Awesome work came out to fix our a/c the same day!!! Very friendly we will be getting service from this company again.