HVAC reviews in Albuquerque, New Mexico

4.6 based on 3011 reviews Back to the listing
    5

    Exelente

    1

    Our refrigerated AC wasn't working properly the end of last summer had Redline come out they said the ac was out of freon. Refilled it with freon it should've lasted a while but we are having the same issue now starting up our system again. Wish they would've told us there was a leak and fixed it but now we are out $600 to get it refilled again! Would definitely not recommend this company!

    5

    The best in albuquerque

    4

    Revised, good work but pricey.

    4

    Very accomodating, great service, very comparable pricing.

    1

    Beware! This guy will rip you off. He is dishonest . Go to some one who will do it right!

    5

    They explain everything they were doing while they were fixing the A/C

    1

    The workers that came to my office were very unprofessional.
    I noticed that some of them were drinking alcohol while being at work and that is not acceptable. Very unprofessional.

    5

    Fast efficient and definitely put a great system in our new home, very good customer service and accountability!! Totally would recommend this company to anyone!

    5

    Brian came out to look at our water pressure issues. He showed us how to maintain our faucets and sink. Very helpful!

    5

    Bryan and his assistant Santos have done a couple of jobs at my house. They are fantastic! Polite, professional and the quality of their work is excellent!

    2

    The workers were friendly but beware they WILL damage your property and belongings and tell you that they are not liable for any damage in or outside the
    home. They broke several expensive stones in our landscaping and won't do anything about it.

    5

    I have had the good fortune of working with Red Line over the past 15 years on a number of projects and Jim and his team at Red Line are a top notch crew who always come through on time and on budget.
    You will not regret calling Jim and his team!

    1

    So far, it's been a huge waste of time going through this company. I've had three separate visits from Redline to accomplish very little. Visit #1 was to explain how it took over 70 seconds to get hot water from my tankless water heater to my kitchen tap. The solution implemented on Visit #2? Tempering valves to mix the hot and cold together, which has done nothing to fix that problem. Visit #2 was spent explaining repeatedly to the technician how I wanted a simple water line run to an espresso maker and where I wanted the hole drilled for the line. Visit #3 saw them install the RO system that *they* recommended only to have the technician leave without checking it's operation, *and* not returning when he said he would to reinstall the dishwasher properly (incorrectly reinstalled it after running the water line).

    Now I have them coming back on Monday (Visit #4) to get the right line to the espresso maker (they didn't check before running the wrong type of hose to the espresso maker, meaning they're going to have to repeat the work they spent all last visit doing....Then they'll hopefully fix the RO system (a brand of which *they* recommended) and install the T-valve so I have RO water coming to the faucet *and* plumbing to the espresso maker.

    Honestly, I'm not plumber. But this doesn't seem like advanced stuff here. A couple T-valves and the right materials could've saved so much time, headache, and frustrstion.

    On top of it all I asked the girls in the office *repeatedly* to send a different technician who could review the situation and make it right, and they repeatedly sent the same guy instead of getting another pair of eyes on the project.

    The whole sad saga continues Monday... Updates to follow.

    5

    Brian came out to locate sprinkler stubout . He gave excellent teaching not only about preparing for sprinklers but also about plumbing system in our new home. Awesome customer service and personality. Thanks Brian!

    5

    We had to replace our furnace this winter. When our furnace failed
    we had no heat in our home. Redline Mechanical LLC were very prompt
    in replacing our heating unit for a very reasonable cost. The staff were
    very friendly and compassionate to our stressful situation. I would highly recommend this company.

    1

    Our realtor set us up with Redline and they were supposed to come within a 4 hour time frame and call before they came. We never received a call, so our realtor set us up with another time the next day, and offered to pay a fee in case they showed up and didn’t call. No shows on the second day! Called and no answer! Left voicemail and no call back! Do not use these guys. We called Allied Plumbing and they came out promptly, called ahead of time to let us know they were coming and did a great job!

    1

    Red Line Mechanical was hired to install a new water heater. There has been problems with the water heater, as they seem to not have installed it properly. They have been scheduled to come and fix it & have failed to show up two days in a row. They do not stand to their word & they seem to not do their work correctly. Lastly, they have awful customer service, if you go to them in person to talk about the problem they give you a dirty look.

    Yes, they give you affordable prices, but their work & customer service is awful. You get what you pay for.

    5

    Bryan has always done outstanding work, and the last time he came, he did a great job on our toilet. He is prompt, courteous, and competent, and the job was done in a minimal time and at a quite reasonable cost. I would recommend Bryan and Redline Mechanical for any and all plumbing jobs.

    5

    Bryan and his crew were very professional and did everything they could to fix my plumbing problem. My upstairs toilet was filling very slowly and they came out and were able to fix the issue. They found a small rock in the water line. They stayed until the problem was fixed and I was very pleased with their work.

    1

    not good to deal with! I seriously can’t believe they posted pictures of their install of the water softener system they put with PEX! How do they not know what a level is??? None of those lines are leveled or even supported!!! Trash work sorry not sorry!!! These guys need to go through an apprenticeship a 15 year apprenticeship because it’s common sense to level and support your lines and equipment!!!