HVAC reviews in Albuquerque, New Mexico

4.6 based on 3011 reviews Back to the listing
    5

    I cannot say nicer things about Robert Wilson Plumbing. Their crew is amazing, great customer service, educated me where I can understand what I needed, and their cost was in my range. I really appreciate a good company with good employees, and this is definitely one of those companies!

    5

    I had the pleasure of collaborating with Ken and Vincent. They replaced my tankless water heater. Both employees were very professional and timely in their work! They guided me through the process and provided clear expectations and updates. I would highly recommend this company and the staff I got to work with. Great work Ken and Vincent.

    5

    A.J. replaced my garage disposal this morning. He was kind, knowledgeable, and fast. I very much appreciated his work. I definitely will use Robert Wilson Plumbing heating/air conditioning again. Thank you!

    5

    Robert replaced the pipe for the drain which was 75 years old and he was so efficient and friendly and nice and I greatly appreciated it.

    5

    I have had my furnace and my air conditioner serviced many times over the last decade. I have never had as thorough service as I did with Robert Wilson heating and air conditioning.

    The technician was on time to the minute very efficient and very effective. Got the job done, cleaned up behind himself and explained anything unusual that he saw. He cleaned a couple filters that hadn’t been touched since I owned the house. Very impressed and I will continue using them.

    2

    When my heating stopped working last month, my home warranty assigned me this company to help fix it. This company has really good reviews, so I felt good about it. However, my experience with them was that they didn't really care. The first visit was actually good. One of their technicians, Ken, came to assess the situation with the furnace. He took his time and determined that the squirrel cage would probably need to be replaced. He said he would request approval from the home warranty company, Fidelity, for authorization to repair it. Cool. A few days later, they reached out to make another appointment with me. This was March 21st. That time, Robert himself came. He probably spent about 10 minutes at my house and basically told me the same thing-- that the squirrel cage needed to be replaced. Then he said that they still hadn't gotten any approval to work on it and that I should be hearing back from them within about 4-5 days to make an appointment for replacement. He also assured me that in the meantime, I was completely fine to run my heater and that it would not break. Well, I didn't hear from them at all for almost 2 weeks, and by that time my heater completely stopped working. I decided to call and see what was happening. The guy on the phone gave me the same excuse: still waiting on approval from Fidelity. I understand that their company cannot control how quickly Fidelity grants approval, but they did not bother to call or check in and let me know about the status of things at all in that time period, leaving me hanging. The guy on the phone told me that he would speak with Robert and call me back. Never heard back... at this point, I was pretty frustrated, and so was my husband. My husband decided to call them himself the next day, and that's when they actually decided to call Fidelity and do something. It was especially frustrating that it took my husband basically yelling at them for them to do anything. They also quoted my husband $2500 to replace my squirrel cage... that amount could probably replace my furnace altogether. I decided to just cancel with them and go with a company who actually cares. The lack of communication/care on their end was pretty disappointing. The only reason I'm giving them 2 stars is because of Ken.

    5

    Our tankless water heater gave out on us and Robert had a tech out within the hour. (On a Sunday!) We unfortunately needed a new one as it was pretty old. He went above and beyond to give us the best price possible and scheduled the install for the very next day. Doug came out and had everything replaced in three hours! He made sure to educate us on our new system and even showed us how to perform a yearly flush. Robert and crew made it an easy and great experience from start to finish and I recommend them to anyone looking for quality service from a company that truly cares about their customers.

    5

    Great service! Robert’s great guy very professional and honest! I will recommend him and hire him to do all my plumbing and air conditioning needs!!

    5

    Robert Wilson and team were spectacular in everything from diagnosis, to communicating with our home warranty company, to installing our new AC / heating package unit. Ken Whitt was our tech, and he was communicative, responsive, and super informed. We ended up being able to install a brand new top-of-the-line unit for an incredible price, largely due to Ken’s attention to detail. Cannot recommend these folks highly enough!

    1

    I regretfully gave them a 5 star review on another site. I am a working student and during a very stressful semester I hired them to change my faucet. My space was a really small fit and I warned them of the challenge but they accepted and came out quickly. The problem is I assumed the job was done correctly and being very busy in school I missed that I now have at least two leaks under the sink. One coming from the cold water connection at the faucet and the second coming from the connection of the garbage disposal. I called Robert and informed him of the issue. I was told they did not guarantee their work for that job and since it had been almost 2 months they would charge me to come out. I am disappointed that a company wouldn't come out and check to see if they didn't just tighten it good since they were working in a small space. If they discovered I needed new waterlines then, they would have gotten the job, but instead I am told that their work isn't guaranteed if it is their fault that I should have called them sooner. I mean, I don't go around looking under my sinks just to check leaks. I assumed the job was done correctly and I was busy with a stressful semester at school. I highly recommend if you use this company to find out what their warranty covers and for how long and then that you stay vigilant in checking that they did the job right.

    1

    I contacted Robert Wilson Plumbing, Heating & Air (RWPH&AC) Conditioning to replace a blower motor for my furnace. After they installed the blower motor, the furnace was still not operating, so RWPH&AC advised that the home's sub-floor duct system was obstructed. They directed me to contact an air duct camera inspection contractor. I followed these instructions, and the camera inspection resulted in zero obstructions (at a cost of $200).
    I then advised RWPH&AC that the duct system in the home was clear and open. At that point, RWPH&AC advised that the furnace and air conditioning system both needed replacement, which would cost between $13,000 to $16,000. Given the extreme price of this diagnosis, I decided to seek a second opinion. The second heating contractor diagnosed the problem immediately and advised the control board simply needed replacement, which cost less than $300. I believe I was intentionally misled into contacting a duct camera inspection and into possibly paying $13,000 to $16,000 for unnecessary new furnace and air conditioning units.

    5

    They were the first to be able to come look at a leaky shower on the weekend and diagnose the problem. They were unfortunately unable to find the part short notice. Their tech, Doug, was very knowledgeable and showed me how to fix the problem when I got the right part. Shout out to Doug, you left an Allen wrench and pliers.

    5

    I had such a good experience with Doug and Robert Wilson plumbing. What should have been a quick and straightforward kitchen faucet replacement revealed some corroded pipes that we're falling apart. Doug saved the day quickly and efficiently and it took him less than 2 hours to complete and the price was very reasonable. Doug was very friendly and knowledgeable and I learned a lot from him. It was an absolute pleasure to work with them! I will be saving them in my contacts for future projects! Thanks again guys..

    5

    I have entrusted a lot of work to Beyond Heating and Cooling and have never been disappointed. They have always been punctual and thorough and immediately responsive. Very trustworthy!

    5

    They replace some parts on my ac and they service my system and angel do a really good job he is awesome person and explan everything and he take pictus about the old parts and new ones 100% recommend

    5

    I had a great professional experience with Beyond Heating and Cooling. Miguel and his employees installed 2 HVAC systems at my house. Great pricing options and installed all equipment per agreed time.

    5

    We recently hired Beyond Heating and Cooling Inc to install a new refrigerated air system in our approximately 1,800 sq ft home, and we couldn’t be happier with the results.
    Owner Miguel Garcia and his team were very knowledgeable, professional, and easy to work with throughout the entire process. The installation was done efficiently, and the finished product exceeded our expectations. They also provided an extended warranty, which gave us extra peace of mind.
    In addition to the HVAC work, we hired them to install a new sink in our laundry room, and that work was completed just as well—clean, precise, and high quality.
    We highly recommend Beyond Heating and Cooling Inc for anyone looking for reliable and skilled service.

    5

    They are very reliable, work with you, friendly and respectful, they explained everything well and what was wrong with my ac and electrical issues it was worth it all they are amazing and recommend them!

    5

    We are a roofing contractor. We have been working with Miguel's team at Beyond Heating and Cooling for many years. I prefer to work exclusively with Beyond for all of our HVAC and mechanical needs. Their reliability and solid performance assures projects run smooth and on time. I highly recommend.

    5

    The best company to assist with your AC unit. My AC went out on a weekend came out with in a hour of calling. They were quick, informative, and got the job done. The best customer service you could ask for.
    Would definitely recommend this to anyone and everyone.

    5

    Beyond Heating and Cooling is the best. We’ve used this company for years and years. Extremely reliable, highly competent work and affordable rates. I highly recommend this company. A++++++