HVAC reviews in Albuquerque, New Mexico

Javy did a great job communicating before the appointment even took place! He was finished with another job early and wanted to see if he could come by early. I couldn’t and he was more than ok with that. Javy was early to the job and took care of us. Nespolo Mechanical is the way to go! Great service and knowledgeable techs!

Second time we needed service from Nespolo. Like the first time, just excellent service. The technician, Javier, delightful to deal with, professional and personal. He did a thorough investigation and resolved all our problems. First class! Also, very reasonable service fees. Nespolo comes highly recommended ! Tomas

Mediocre. Got the job done. But repeatedly showed up late. Cost way more than anticipated. Javier was the tech who did the work, he was dressed in a way that doesn’t reflect highly of the company. Appeared inexperienced and insecure. Average customer service. In the future, I will shop around and hire a more professional and polished service.

Ken Whitt walked us into through the unit’s functionality and was really clear and knowledgeable! Very happy with his service! Thanks Ken!

Ken with Nespolo was excellent, professional and very efficient. We will use Nespolo again and especially Ken. Thank you Howard and Isabelle Jones

Ken is great and has done and has done a great job with fixing and servicing our boilers. Nespolo gets the job done.

Javier was professional, extremely knowledgeable and explained in detail what was done today and what I should think about doing with the heater moving forward. Highly recommend this company.

Ken Ricardo Alex and Ray did a fantastic job! Extremely professional and dedicated at half the price of other contractors!!!

My two technicians arrived (45 minutes off of the originally scheduled time)
but, the company called me 30 minutes before my appointment to inform me of the unavoidable delay ..
That was extremely professional of them and very much appreciated by me ..
The service was clean, courteous and very well executed... they kept me informed and showed me any and all areas that were addressed by them.
It was a very good service and took a very modest amount of time...
I would recommend them to my neighbors.

Ken was courteous, knowledgeable, and didn’t try to upsell us things we don’t need. Seems we found an honest business, delivering value rather than hustling us.

Ken was a great and helpful tech. He came and got the job done in a timely manner while also answering any questions I had. Very informative and great at his job 👍

Great services they hooked up my water heater and everything is working. Great dishes are going good. Family is good again. Robert did excellent and they even did it on a weekend.

Ken came to check on a few issues on our unit and he was great! Figured out things real quick. Great service and professional! Highly recommend!

Highly recommend this company. Technician was friendly, knowledgeable, clean, and arrived on time. This was for the winterization of our swamp cooler and a furnace start up. Will be using this company again next season!

Ken was great! He came in and just before I could finish telling him the problem he already knew exactly what was wrong & fixed it within min. That was nice because since last year it's been the same problem. Last year the landlord sent out two professionals to find the problem and they just replaced the thermostat. . . And still the same problem stayed all the way till this winter. But now it's fixed n me and my family can stay warm.

Ken and Ray were amazing. The best HVAC team in town. And Robert was great and really came thru on the logistics. Excellent team and top quality products and work.

Ken, Walter, Robert, and Ryan all worked on installing our heat pump and our bathroom fans. Robert was responsive to finding the right equipment for our requirements, Ryan was able to troubleshoot when things went wrong, and Ken and Walter did the install and got into some tight places to do it. And Sandra was organizing everything from the office with a smile. Everyone else was also pleasant to work with.

Ken and Alex were great! They addressed my heater issue, preformed a beautiful installation of a new heating unit and were extremely helpful and professional.

Highly recommended!

We originally got a quote from Nespolo back in April 2023, along with other companies, to get an idea of what mini-splits were going to cost us. After some discussions, we decided to wait so we could save some more.

After a year, we called back and Robert was very accommodating! He came back out and spent another couple hours with us answering all our questions and going through the installation process. Never once did he make us feel pressured to buy, or give off any of those weird salesman vibes. He felt like a neighbor!

Well we pulled the trigger, and got mini-splits installed. It’s been roughly a month or so since they installed and so far we love them! The installation team was fantastic and very respectful of our home and of our space.

I would recommend Nespolo to anyone looking for HVAC services!

Ken and Ricardo installed a new heat pump at my house and they were very professional and did a great job. I had an issue with noise and thermostat placement which Ken resolved on a second visit. I appreciate that he listened to my concerns and took the time to explain what he needed to be done to resolve them.

Heat didn’t work and NM is getting colder each day as winter is nigh. Ken was skilled in troubleshooting. He came promptly, first thing in the morning for the scheduled appointment. The day before he reviewed the notes on file and came prepared with specific ideas of the problem. His gravitas is impressive. He is proud of his work and rightfully so. He is very capable and skilled AND the heat is on!