HVAC reviews in Albuquerque, New Mexico

Ortega's Mechanical did a great job. Alex is extremely organized and had the heating and cooling done in a day. He left the place clean.

My first time using Ortega's they were recommended by my next door neighbor. We had an emergency as the faucet for one of our showers would not turn off on a Sunday night. In the process of turning off the water at the meter my neighbor was leaving and told me about ortega's. I texted them that night and they actually answered the text and had somebody out here the next morning early. The young man was professional and friendly the repair was all taken care of and we were back in business. Great all around experience.

A huge THANK YOU to Alex! We had a water leak at our house and were unable to locate it. Alex not only came out the next morning, he found the leak and repaired it within a couple of hours. We will always use this company in the future! And, we will always recommend this company!!!

If I could leave 6 stars, I would ... Jake and his team are amazing. They were first recommended to work on my well connection to the house - they fixed it as quoted - and then they worked on our radiant floor heating system, flushed the system, and did trouble-shooting on a bathroom floor that was not heating - they fixed it - and then our kitchen sink went on the fritz and they rebuilt it. We love these guys.

Jake and his crew came to install Navien tankless boiler/hot water heater combo. Jake is a good communicator. He took initial steps to bring me information and brochures about the system, and contacted me daily to coordinate work schedule. Only negative comment I have is that it took longer to install than initially quoted. However, he and his crew were thorough, did quality work and cleaned up after themselves. Once work was completed Jake took time to review system with me and answer all my questions. Nice detail was providing us plug in floor heaters to use until system was operational.

Jake installed a furnace, some duct work, a water heater, and also a complete repipe in my house. That’s a lot to trust somebody with. I’m very happy with Jake and his crew.. they are trustworthy and just nice people. I have felt 100% comfortable having them in my house, and in fact looked forward to them being there. Jake is a good guy! Of course everything passed with green tags too. Thank you Jake.

I had what I thought to be a minor water leak and Jake, the owner, and Kenny came out on a Saturday and did a visual inspections. Once I had the water leak located outside my house they came and fixed it within 2 days.

Well, that wasn't the end of my nightmare. 3 more leaks were eventually found underneath my tile and cement in my kitchen. Jake and his crew moved things around on their busy schedules and always fit me in, sometimes at the risk of delaying a commercial job that would bring them more money.

Jake, as well as everyone on his staff always returned my calls, always showed when they said they would and most importantly were honest, hard working and really know what they are doing.

If you need any kind of plumbing work, water heater, or HVAC work done and you don't contact these guys first then you are doing yourself a huge disservice.

David Miller
Albuquerque

Jake is an amazing very professional technician. He was able to fix the issues we've had for years and have spent thousands with multiple companies. He can do plumbing, hvac, & drains. So its really nice to have a loyal technician that can do it all instead of most companies that send someone new every time. If you're looking for a loyal tech to fix or maintenance your home or families homes Jake is the guy!

Jacob, the owner helps us solve a problem with our clogging dryer vent. With his expertise and the use of an optic camera, he located the problem and solved it. It is great to hire someone who is really knowledgeable and reliable.

Above and beyond. We used the Ortega team for a new swamp cooler. The consult was very informative. They were clear and professional about what could be done on our house and gave some suggestions for future improvements. The installation was seamless. We had a question about a strange smell after install and the owner came over to reassure us that it was just the new pads. The day of the swamp cooler install our oven and microwave electricity went out and while it was just a coincidence, the owner took an hour out of his day to troubleshoot. These guys are unbelievable. It’s refreshing to have quality service, kind hearts and a reliable plumbing team. I recommend their service whole heartedly.

I couldn't be happier with the work that was done by Ortega Quality Mechanical. Jake Ortega and his team are exceptional in terms of customer service, responsiveness and consideration.

Kenneth and Anthony spent a number of hours in my home working fast, cleaning up and did a flawless job at a very fair rate.
Real professionals. No matter the job I need done I'm going to call Ortega Quality Mechanical first.

I'm so grateful to have found these guys. They came to diagnose an issue with my dryer duct and were able to complete a major repair the same day. I have also used them for plumbing work and been just as happy!

I have an old Mossman home so this is my 2nd time using Ortega Quality Mechanical. Jake and his team, Ken and Rob were absolutely great! I had an appointment to have a faucet fixed when it busted. They showed up right within the time frame they said they would and fixed (and upgraded) my exterior faucet and pipe.

Thank you for such prompt and professional service! I will always use this company for any plumbing or remodel work I need done.

5 STARS!!

Outstanding company. Needed a heater replaced in Jemez and the ducting repaired. We also needed another company to clean and sterilize the ducts. It's almost impossible to get someone willing to make the drive. Karen went above and beyond to get everything we needed, taken care of. I highly recommend Ortega. It's refreshing to receive such great care and professionalism from a mechanical company.

Ortega Quality Mechanical is a great company! After selling my house, I needed inspections and servicing on the hot water heater, furnace, and cooler. They were professional and knowledgeable while providing high quality work with attention to details. I will be recommending them to my family and friends!

Jake Ortega, the owner, was so responsive and friendly! A true professional 😃 He got back to me immediately and fit me in when they had a cancellation, which was so awesome considering how booked up everyone is! Anthony, his tech, came over and fixed my leak problem super fast and was fantastic! If you are looking for a High quality plumbing service With excellent customer service, look No further! This company is legit and local! Thank you so much for Helping me!

I had a leaking toilet and the shut off valve would not work. Not an emergency, but I hate wasting water. I called and spoke with Jake, the owner. It was my first time calling but he said he would fit me in later that day and would call. He did as promised and arrived with Kenneth, the plumber. They both fixed it quickly. They were both very nice, polite and professional. I could not be happier with either one of them or their work and the price was great. I highly recommend them.

What a great company! Riley on the phone and Alex who came out were both lovely, lovely people. Everything was so easy and stress-free because these two were so friendly, helpful, and professional. Alex was very knowledgeable and made sure to double check everything so that we would know he was diagnosing my issue correctly and fixing the right thing. I always worry I will be charged for things I shouldn’t be or overcharged and that was absolutely not the case; I felt I was in wonderful, trustworthy hands with this company. Highly recommend!

I have an older AC unit that requires F22 refrigerant. I called Ortega to maybe schedule service, but I wanted to know what they charge per pound for F22 refrigerant to put into my unit. It's a simple question, and I understand the initial fee to diagnose what's going on with my unit and am willing to pay for it. In the past ive needed 2 to 3 lbs of refrigerant. Allysa with Irtega would not give me a price per pound. Im not sure what the big secret is, I just would like to know what they charge per pound. Very disappointed as their commercials on TV make this company appear down to earth and friendly. When a company cannot answer a specific easy question, it's suspicious.

Jake does outstanding work and is just a really nice individual! He has done a couple of different jobs for us, requiring plumbing and some duct work. We would always call him first for any type of HVAC work!

Jake with Ortega Quality Mechanical was outstanding. He was able to get the A/C units in all of my rentals replaced on-time and within budget. I would highly recommend this company.