Plumbing reviews in Albuquerque, New Mexico

Robert and Nehemiah were great. Both explained to the home owner exactly what was happening here at the cabin with the plumbing problem. both were very courteous, we would refer them both to anyone experiencing this type of problems in their home

So I have been having a sewer septic problem and had A1 plumbing come out several times to help and did a fantastic job. Finally, we got to the point where we needed to do some septic work and some digging and some reconstruction. These guys were highly committed on solving the problem and we’re experts they made all repairs of a radiant floor and found out that there was actually a fitting inside of the sewer system and were able to solve the problem and they had doug meticulously through some tile and cement and did a great job. Highly recommend these guys without any reservation.

A simple P trap clean out turned into a nightmare.
Called them out to check some bathroom fixtures that were draining slowly. Approved 1 hour over the phone with dispatch and gave instructions to call if any further issues came up.
Technician seemed unprepared mentioning he didn't bring certain tools needed. Removed base boards and chair rail trim without asking and cut a hole in the drywall.
Then called and advised I needed a 1000$ P-Trap (that it seems he broke with his snake) repair on one of the tub fixtures. He only resolved 1 of the slow draining fixtures, advised he had been there for almost 2 hours and hung up the phone when I mentioned I only approved 1 hour to the dispatch.
The technician then bad mouthed me to the tenant and started cursing while he stormed out. Leaving a hole in my wall and the bathtub disassembled. Embarrassing.
This was on a Friday, the following day I had to call out Wagner for an emergency service because the sewage was backing up into the house. A simple P trap clean out turned into a nightmare.

Had a tough clog in the drain pipe to the septic system. Jerry was very nice and professional and he was done in less than an hour. And it was half the price of others companies we called.

DO NOT RECOMMEND!

On a Saturday, I contacted A1 Plumbing & Drain for an emergency plumbing issue. A technician responded promptly and addressed the immediate problem. During that visit, the technician advised that a valve was leaking and stated that he did not have the required part. He instructed me to call back on a business day so another technician could return to complete the replacement.

At no point during the Saturday visit was I informed that this follow-up repair would result in an additional charge.
When a technician returned during the week, the valve replacement took approximately 20 minutes. I was then billed $188 for this service, which came as a surprise given that no cost disclosure had been provided beforehand.

When I contacted the billing office to discuss the charge, I spoke with Robin, who identified herself as “THE MANAGER”. Rather than addressing my concern, she stated that the bill was “self-explanatory,” raised her voice, and threatened to place a lien on my home if payment was not made. The call ended when SHE HUNG UP ON ME!

Good value.

GOOD GUYS

He is Retired, no longer in business.

Very prompt, polite, professional and expert.

He got right on my problem and took care of it

Not really a review of the company but I was driving down and a royal plumbing company van kept drifting off into our lane. Lc#81130

I've used Royal for many years. They do an excellent job on all sorts of projects.

Mark is a hard worker.. And gets everthing done in a timely matter.. He does have a bit of an attitude problem and even tho i paid.40$ every two weeks for my uniforms until it reachdd 100$ and after that twenty dollars a week for cleaning that was mandatory at the end of employment he forced me to give back the uniforms otherwise i would not get my check.. Along with driving his company truck that had no insurance or registration.. That i was unaware of for awhile.i have asthma and my cousin lived up the road and in an emergency i used it to get my albuterol from my cousin and i was fired for using the company truck I also had a drill impact driver set that was paid for from my check that i never recieved back.. Kasey and his other employee i would reccomend anytime to anyone

Gave us a good price on a sewer line replacement. Fixed it in a timely manner. I will use Royal again.

Blocked my driveway ,let my dog out ,and told me"don't complain to me complain to Richard I have a contract" p.s. it was after 5 pm all after she told me that she would move the van six feet to let me out of the driveway,and make sure the gate was closed so the dog wouldn't get out and 45 minutes later it was still there and I had to close the gate again after she let my dog out once after that it was all yelling and screaming on my part until she was gone Royal plumbing is just the most awful people you can have anything to do with

Mark was on time and worked fast to snake the drain at my place. Great price as well would definitely recommend royal Plumbing and heating

We have been using Royal Plumbing for years. Very responsive, and always takes care of the problem. Would highly recommend them!

Switched from propane to natural gas... They provided prompt, courteous service and everything was accomplished in short order, including a new hot water heater. All passed city inspection first time and NM gas hooked up the meter the following day!

Royal plumbing is terrible. They were late all 3 times they called, they are bad at communicating, and they leave a mess ay tour house without cleaning up!
The backed into our driveway and took a chunk out of the wall! Don't every call these guys if you want quality.

We have used manager- owner Mark & his employees over 14 years and recommend them to everyone we meet. They have performed Exquisite service and supplied Top Notch products these past 14 years of our mutual history.

I hired Royal Plumbing to do some sewer work for my parents. Mark showed up right on time and was very professional. Things are working great now and I am very satisfied with the work that was done.