Plumbing reviews in Albuquerque, New Mexico

Very professional and reasonable in price

Great service. On time. Fair estimates.

Great service. Honest quote and fast turn around. Highly recommend

On time, professional, reasonable cost. I will use Academy again! Rich Rattan

They answer the phone with a smile. Very accommodating, with the schedule and corona stuff!! Knowledgeable!!!

I needed help with my HVAC unit and they were extremely helpful and great to deal with!!

The owner is very kind and helpful. We will go to them for all our electrical needs.

A shout out to Bill, he ca m e right when we needed him. And he did a great job.
Thank you Bill and academy plumbing

Older furnace, needs a special tech who has rebuilt it before to service it. Lucky to have a person to do the work!

We have used Academy for years and years and today I remembered why…..great employees and quality workmanship. Thank you Shelly & Derick!

Have used academy for probably 8+years. Everytime I am happy. We have used all services with them. My co-workers and family use them as well.

Came to give me a estimate to switch to refrigerated air after 30 minutes looking it over they called with a esimate..o wait, they told me they could not fit the unit in the current heater closet. The other three contractors didn't even flinch when seeing it. Move on to someone else.

Thank you again...Bill was professional and was on top of things very quickly. The power outage in both my bathrooms was diagnosed while giving me reasons how and why it happened. I'm a first time customer and see no reason why I wont call them again if the need arises.
Roger L.

I called Academy to switch over the cooler and check the furance. After the tech left, the furance would not turn on. My tenant called to have them comeback and check out the furance. A tech came back twice to fix the problem. I received a bill in the mail for a 700 dollar service call. The repair cost was never discussed with the tenant and i was never consulted to approve the cost. Completely unprofessional. Ill be contacting the BBB on this incident.

Derrick was extremely helpful and provided information to troubleshoot my furnace over the phone. Very kind, and customer-oriented people, will definitely use in the future. Highly recommend

No one would help me, Amazon was going to take 4 days for an a/c unit capacitor. Best service ever. I walked in the door and she had it ready for me.

Academy overcharges for their parts (gas valve-notice below at the other review)! Our heater is older but found another company (Simmons) with the same part that was reasonably priced. When I told the technician I would try to get the part on line, he put the 'old' part behind the panel unattached and hurried out the door....I ran and got him to take the part out behind the panel. Simmon's mentioned how unprofessional they were by just leaving it unattached. He didn't have enough time to reattach it and test the gas valve to see if it REALLY was the problem. Academy said we'd need a transformer too. The other guy tested it and it was fine. Simmon's staff were courteous, explained the problem by showing and troubleshooting. The heater is working VERY WELL!!! My elderly mom has used Academy in the past....by looking at the bills they took advantage. They lost us as customers!

I was very happy with Phillip for our furnace issue, he came in and no non-sense determined the issue, got the parts needed and had me up in running in a couple hours time once the parts arrived and answered extra questions I had. I don't feel like I was overcharged. Thank you academy plumbing. Will come to you again.

The technician who came was professional enough in technical expertise at first but by the end of the experience I felt scammed. My main concern was 1. Not getting my issue fixed while also being dramatically over charged for r410a (AC coolant). Specifically, I researched approximate cost of r410a online after the fact and found out it costs about $4.32 USD/pound. I was charged over $50/pound. Ultimately I expect some significant upcharge over $5 but over 1000% is completly BS. The technician also forgot this coolant at first and had to go back which I have no doubt he charged time and labor for. He was deceptive since he didnt state what costs would be for labor or materials were upfront. In other words, he showed me the charges after he performed the work which was minimal since I sat and watched him work. All he really did was pump 5 pounds of coolant and charged me $420. My AC doesn't keep up when I have a commercial sized unit for a smaller townhouse (about 1400 sqft). My overall impression is that his total analysis was wrong and that labor for coolant was the easiest way to overcharge me with an expected call back to them to repair again. I do not recommend this service. Lastly for the record, I hired Marty McKee. He recognized it was more an airflow issue (which in also mentioned to Academy), and that fixed the issue for a fraction of what academy charged me.

This place is local, friendly family staff and most importantly has the products you need to make home repairs with great MSRP pricing on random item most do not stock. They were able to stock rare items, have their driver bring to the shop from their warehouse (without stocking fee), and be able to compete with the internet pricing. All the other companies in Albuquerque that may have been able to get the part inflated their prices over 150% marked and did not have it available same day. Academy Plumbing and Heating is the only place in the greater Albuquerque area that I trust. They provided knowledge and was great working with them all. Highly recommended for our family will not go anywhere else.

We wanted to Thank you Phil I believe that was his name. I REALLY APPRECIATE YOUR HELP. YOU WERE GOD SEND.
I cannot thank you enough for helping us.