HVAC reviews in Brooklyn, New York

It’s very nice company, Dmitri was excellent and very polite.

Great job and amazing customer service! Highly recommended

Professional and efficient service.

I had a leak in my HVAC. I Googled authorized repair for Mitsubishi and found NY Cooling.This decision solved my issues. They texted me their eta. They arrived on time. The technicians were knowledgeable and extremely courteous. I found a reliable source for maintaining my system. I highly appreciated and recommended their service to my neighbors. They were fantastic.

Yesterday our furnace stopped heating the basement and main floor during very cold weather.
We contacted New York NY Cooling System and they came out the same day, checked the system, found the problem, and fixed it.

Everything is working perfectly now. Easy to work with, very knowledgeable, and fast.
I would definitely recommend New York NY Cooling System for HVAC or furnace service.

Good job! The best HVAC company we’ve worked with. Great results and clean work.

Worst experience I’ve had dealing with a residential service company as a realtor. Charged me for a service call fee, technician came on the wrong day, & I was charged for service I didn’t agree to then threatened to be sent to collections. Please steer clear from this company

How they have a 5 star review I have no idea, they always sound asleep, never sent a guy yo our house (which we waited on a birthday for 7hrs for them to show up), no one showed, tried to call back and no one could be bothered to answer the phone... this should be a Negative 5 stars.

They did a fantastic job cleaning our ducts. Air quality improved noticeably.

Quick and professional. They fixed my AC fast and were very polite.

This company is outstanding. I needed to replace my AC unit and the technicians were very pleasant and explained everything they were doing. They went beyond to help me in one of the coldest days of the year. I would definitely recommend them.

Sam Arrived on time to replace my air conditioner and as predicted it took roughly 4 hours. He also replaced the Thermostat and supplied winter cover. I would strongly recommend him to anyone else that is searching for heating or air conditioning!!

Our central heating died Saturday evening when it was -20 degrees. In under two hours we had a technician at our house to check it out. Turned out that it was a weird problem with HVAC, but we're immensely grateful that they were so responsive, especially since we have a toddler at home and it was getting colder. They are generally excellent technically and will go out of their way to help.

I contacted Cole Heating and Cooling when my AC went out on a 100+ degree day. I obviously needed someone to come out ASAP and would be understanding if they didn't have availability, and would call someone else. I contacted them at 2pm, and they told me they could have someone out between 2:45 and 5:45, but "I was next to be serviced" so they informed me it should be closer to 2:45 to 3:45. I received no phone calls from anyone, and called them close to 5:30 to make sure someone was still coming. They assured me the technician was just held up, and would still be coming, and that they put in a note for the technician to call me. I was getting nervous that my window to find another company was closing, so I called again around 6:15, when they again assured me someone was still going to show up, and they sent another note for them to call me. My house was around 90 degrees at this point. I called again at 7pm, at which point the person told me the manager of the technician had already left for the day, and that they would no longer be coming to my house. I was furious that they kept leading me on with "yes we will be there" thus preventing me from finding another company that actually could deliver on their timeframe. After this interaction, I searched for another company in the area and found Augie with FIX MY AIR DFW, who showed up about 30 minutes later and did a fantastic job. I would suggest everyone pass on Cole Heating and Cooling and chose a company who can either commit to their timelines, or provide effective communication to allow homeowners to plan around it.

Thanks for installing my natural gas line. Cole Heating and Cooling Service office was able to provide a quote on the phone and set a time that fit with my schedule. Showed up on time as promised and did a quality job.

Great experience. William the technician arrived earlier than originally projected which was good for my schedule. He was thorough with his inspection of my furnace and answered all my questions. Also provided complete information on other services without the heavy pressure sales pitch you get from other companies.They are the best!

This is a top notch business. Sam, Ashton and their crew have been great to work with. Very accommodating and professional all throughout our repair process. I highly recommend the Cole Heating and Cooling Service team.

I recently had a problem with my furnace and reached out to prestige air. This company was recommended by a family friend. The service and quality was tremendously excellent and I am pleased with the work they have done. They work in a timely manner and are true to their profession. As a pleased customer, I would highly recommend this Company to anyone looking for any HVAC work!

Sam and William did an excellent job advising us on our options for furnace and A.C. systems and explaining the differences between them. We had several quotes and we felt by far the most comfortable with their honesty and non-pressure sales on a system for our house. I will highly recommend them to anyone looking for heating and ac work. Thank you again Sam and William.

Cole Heating and Cooling Service gave us a fair quote for a commercial job replacing 2 rooftop AC units. Their team arrived with a clear scope of work, went right to it and job was completed before our end of day including all clean up. Sam and Mike were professional and friendly. Thank you for a job well done.

Cole Heating and Cooling Service installed the initial system when we built the house. We are the original owners, and no one but Cole Heating and Cooling Service has worked on the system ever since. They has always been polite, professional, and courteous. I can honestly say that I have never had an issue with the company. If there's a problem, they will do what it takes to make it right.