HVAC reviews in Brooklyn, New York

4.7 based on 4327 reviews Back to the listing
    5

    Could not have asked for an easier process to get a last minute inspection during our Due Diligence. From the initial call to the service - everyone was polite, prompt, straight forward, and really worked with us to get things in our small time frame. We are greatly appreciative and will definitely be recommending Cole Heating and Cooling Service to all my contacts!

    5

    Sam our tech came quickly next day and fixed my Air conditioning and it is now, 2 weeks later working great. We are extremely happy to have Cole Heating and Cooling Service take care of our AC/heating needs.

    5

    Cole Heating and Cooling Service has been taking care of my personal home including a major repair I had a few months ago. I have worked with other companies over the years and Cole Heating is by far my favorite. Their technicians are courteous and are always glad to explain exactly what work they did for me.I have referred several people to Cole Heating and Cooling Service and their responses are always positive.

    5

    Great response time and service. Cole Heating and Cooling company guys came out few days ago to checkout our a/c unit that could not work as required. He did the checkup and made necessary repairs. We are very happy to have such a reliable and responsive service. We would highly recommend working with Cole Heating and Cooling Service.

    5

    We were extremely thrilled with our encounter using Cole Heating and Cooling Service. They were able to come out the same day we called and our technician Sam was incredible. He was dedicated and told us precisely what he proposed. He was able to fix our issue and get our heat up and working again.Will not delay to call them over next time!!

    5

    Have used Cole Heating and Cooling Service for a number of years for annual maintenance. Recently bought a new furnace. Mike was extremely helpful during the sales process - explained our options, was very clear, answered all of my questions. The installation crew were quick, thorough, and left everything spotless. Again, great job to keep a customer happy. Would never use anyone else for HVAC needs.

    5

    Cole Heating and Cooling Service did a spectacular job replacing our entire AC unit/furnace. Everyone was so kind and professional from the guy who did the initial assessment to the specialists who came out to do the installation! I couldn’t be more happy with every single interaction I had with their employees, everything was clarified so clearly and there was little to no wait between diagnoses and fix. Thumbs up.

    5

    I have always had a great experience with Cole Heating and Cooling Service. I recently needed a second opinion on the status of my furnace. Alex showed up with the proper testing equipment and gave me an honest assessment. I would HIGHLY recommend Cole Heating and Cooling Service for ALL heating and cooling work. Cole Heating and Cooling Service are GREAT to work with!

    5

    These guys are great! I called and got a fair quote with detailed explanation of what will be replaced, etc. Eric was very informative and responsive as he came highly recommended from my neighbor who just installed an AC and Heater. The two men that came to do the installation were on time, professional and quick. They were very efficient and able to help answer any questions. I’ll definitely recommend Cole Heating and Cooling Service to everyone. Not to mention they are HALF the price of of other companies!

    5

    After experiencing some inconsistency with our heating, I decided to schedule a maintenance check. The technician arrived promptly and took the time to explain each step of the process, ensuring everything was working efficiently. Within 45 minutes, he had everything running smoothly again. It's reassuring to know our system is now in optimal condition for the cooler months ahead.

    5

    Tackling my A/C system's dismantlement, the technician displayed exceptional skill and efficiency. In just under an hour, everything was sorted.

    5

    After a quick call, they showed up within the hour and efficiently fixed my cooling issue. Highly recommend!

    5

    The technician arrived promptly and was both knowledgeable and courteous. He took the time to explain what he was doing, which I appreciated. After a thorough check-up, my heating system is running smoothly and efficiently. Definitely feeling more prepared for the colder months ahead.

    5

    Boiler and system was leaking water, so called this technician and he changed out the expansion tank and the relief valves, and while he was here he checked our igniter and cleared out our burner

    5

    The radiator was leaking and AIR65 came on a day when the weather was under 10degree outside and did a fantastic job. I got heat back in my apartment and I feel so satisfied with the service they provided.
    Excellent job and most definitely five star service.

    5

    The technicians that came by my place to perform a service was super knowledgeable and very helpful. They were super quick and very friendly as well. They were able to pin point the problem right away. Thank you so much!

    5

    Really good service

    1

    They are not responsive period extremely. "RUDE' not email friendly period..... good Luck with this company...

    1

    doesn't want to fix the real problem but wants to charge for imaginary ones.

    5

    Sorry to see many others' experience was so bad - I found Abbey prompt and courteous, the work was well done and delivery was provided as promised.

    1

    This company is terrible. Do not work with them. Instead of fixing my AC, they told me it was “supposed to leak” onto my downstairs neighbor’s apartment. After I gave them hundreds of dollars to fix the machine, this was the response they gave me when it continued to not work. These people are unprofessional and unhelpful.