Plumbing reviews in Brooklyn, New York

Great store. Product came new as advertised on sight. Great company

Time and time again Mike and his team continue to stand by their products and provide the highest level of service possible, highly recommend!!

Product was damaged during shipping and Plumbers Haven was proactive in getting the refund processsed

Great customer service and stood behind their product helping us navigate the manufacter's return policy. Thank you!

Great customer service. Very impressive response to a low cost purchase. Will definitely return.

Andy was very helpful, calling the manufacturer for me and solving the problem. The new part will arrive in a day.

Andy was very helpful and product was just as described with quick delivery!

These guys are the best. Helped me out in a pinch for a part on a steam generator. Overnighted the part to me. I’m a lifelong customer!

This company is amazing! I needed to exchange something I bought through them on Amazon , and Andy from their company called me, texted me, and got me the part in less than 24 hours. Best customer service ever!

We purchased a heated towel rack, which we absolutely love winter and summer! We received excellent customer service every step of the way - Andy is very responsive and helpful.

Andy did an excellent job working with me for my faucet order. He was always available to answer calls and went above and beyond what I expected.

Provided great description of product we ordered for our bathroom Kept us updated because of special customization of a towel rack warmer. Also gave us addition installation tips not available from manufacturer.
Readily accessible . An excellent experience at a fair price

Plumbers haven was a pleasure to deal with! They answered all of our questions and helped us pick the best bathroom accessories. The quality of the items we bought are really great! Still looks brand new after a year! Will definitely be using them again when we do our next project!

I ordered 96 inch infinity drain from furgeson 3 weeks ago and after promising to get it for me last week they moved it out another 2 weeks. I found Andy and his store on Amazon and called him frantically and asked if he has the drain in stock. He said he would also order it from infinity but will work with them to ship it out within 24 hours. I was skeptical because furgeson could not get it soon. But as promised my drain got shipped within 24 hours. I cannot recommend and applaud his customer service enough.

I purchased an uplift station and toilet from Plunbers Havenabout a month ago. I'm from Missouri and cLled Andy in New York.... I was very sceptical. I talked to Andy about 15 minutes prior to closing time and Andy was very helpful and explained everything without any thought of being pushy to make a sale. Andy gave me his cell phone number and told me to think it over andd call him back with any questions. I call him back 3 minutes before close, Andy was talking to me and the shippers at the same ti.e and was able to ship it out the same day. It arrived earlier than he told me as he had described

Andy did everything he said and all was as he said it would be.
I would not be afraid to order anything you need from this company.
I would give them a 10 STAR rating if it were available.
Thank you Andy for all your help.
Very much appreciated!!!!

I was looking for a specific QM drain. I dealt with Andy who was not only very helpful but was quick to look into the product I needed and do everything in his power to help me get it. Thanks to him I was able to get the drain in time to continue my shower and get it for a good price. Will definitely buy from them again!

Excellent experience with Andy and his time. Took the time to make sure my order was right and helped me seamlessly process a return making it SUPER easy.

Found their product on Amazon originally, but ordering from them directly and working with them has been much better. The owner is very responsive and knowledgeable.

Plumbers Haven gave me the best purchasing and customer service experience.
I am renovating my kitchen and was completely at a loss as to how to evaluate brands and functions. Andy Cooke is extremely knowledgeable and patient - breaking down the pros & cons. Due to Covid, we did a lot of our work over the phone - perfect solution.
I felt in good hands as Andy is a straight shooter and knows his field in depth.
I am beyond happy with my choices!

Was recently able to visit the showroom - it’s beautiful, and Adi walked me through everything I needed to know about the faucets I was considering.
I’ve recommended Plumbers Haven to my friends and colleagues. Great resource for kitchen and bath!

Contacted Plumbers Haven to try and locate an item that was either unavailable or back ordered at other suppliers. Not only the company have the item but Andy was able to educate me on the selection of the correct part. Order was fulfilled and shipping was expedited. Thanks for the service!

Our experience with the Plumbers Haven company could not have been better. Their staff was quite attentive and and very responsive to our needs and we quite grateful for a very positive experience throughout. We would like to particularly comment Mr. Andy Cook for his professionalism and excellent customer service. Many thanks all!