Home Services reviews in Rochester, New York

I had Birchcrest come to finish a job that someone else started, but failed to complete. The guys took time to discuss the best way to do the job. I needed a tree trunk leveled off to about 4 feet high. The first guy left it about 12 feet high! Birchcrest understood the assignment! They completed the project & did an awesome clean up to boot! All of the pieces were placed at the curb & a different truck came to remove them. I’m so happy with the finished product & learned a valuable lesson. Home projects are not the area to save money. Hire the companies you can count on to do the job right!

Ryan and Xavier are our hero’s!! Our indoor cat got out and was chased up a neighbors tree where she spent the night, terrified. They were here shortly after I called today and were so calm and friendly. Our kitty went straight to them and is back home safe! They made it look so easy and were just amazing. We can’t thank them enough!!

Update: I’ve emailed the company 2x at the email address provided by your front desk employee and have received no response from the owner.

Around noon today (1/23/2026), a Birchcrest Tree & Landscape vehicle (INDIANA PLATE: 3871602) blew through a stop sign as it was turning left onto Bonesteel off Rosecroft Drive, and the driver of this dump truck clearly never looked left, and almost struck me in my vehicle with my family inside. As the decrepit old white guy driving almost hit us due to his poor driving, he went out of his way to make smug faces and callously waved at us, driving a massive dump truck negligently while the roads are icy. I don't know if he understands that people have dash cams now, and I am happy to share my dashcam footage with a Manager to ensure they resolve poor driving or poor driver attitude when driving a company vehicle. Pretty clear indicator to me this company doesn't value others, nor their business reputation. According to others this seems to be about right for this business.

Birchcrest and the garden work they do is phenomenal! Nathan and each crew that follows up to work are professional and experienced in getting the job done and listening to their customers. The crews work well together and enjoy what they do. It shows in the finished product.

We recently had a three-story high pine tree removed from the back corner of our property By Birchcrest landscaping and removal tree removal. Everyone was very professional and thorough in removing the tree with no damage to our property. Pricing was very reasonable, highly recommend them to anyone looking to have a tree removed or trimmed. In fact, we are actually using them again to have another one of our trees on our property trimmed later this month

We had a large maple tree at the back of our property that had sudden deterioration last year. Large limbs were breaking off and falling into into the neighbor's yard. No other arborist would touch the tree due to its close proximity to nearby main power lines. RGE had Birchcrest remove limbs directly over the power lines. We contracted with them to have the rest of the tree taken down. Both experiences were exceptional. Teams were polite, efficient and were receptive to my input. Communication was excellent. From start to finish Birchcrest was a pleasure to work with. They also trimmed our black walnut and it looks terrific. A special thanks to Amy in customer service for making things easy for this nervous Nelly.

Thanks again for a great experience.

Very reliable company! They did an amazing job trimming the trees in my yard. The crew was friendly, efficient, and knowledgeable. Best choice for tree trimming and maintenance services.

After a recent storm in Fairport, we had a large tree limb come down on our property and called Cooney's Tree Surgeons for help. They were out the very next day to take a look and provided what I felt was a very fair quote for the work. By the end of the day, the job was completed professionally and efficiently. They took great care of the property, cleaned everything up thoroughly, and even blew off the yard before leaving. It’s hard to find contractors who are this responsive, respectful, and detail oriented. Highly recommend Cooney’s Tree Surgeons to anyone in the Fairport area needing tree work done.

I recently had a large tree removed from my property in Penfield and had a great experience with Cooney’s Tree Surgeons. The crew showed up on time, worked efficiently, and handled the entire job professionally from start to finish. The tree was close to part of the house and some landscaping, so I appreciated how careful they were throughout the removal process. Once everything was finished, they cleaned the yard up completely and left the property looking great. Very happy with the work and would definitely recommend Cooney’s Tree Surgeons to anyone needing tree work done.

The TruGreen service man came to my front door, greeted me and told me what service he would provide today. When complete he posted signs on my front and back lawn. Very professional service.

Our specialist Tahj Mcarthy always does a great work.. Thank you.

The technician was very polite, but I’m not quite sure if he laid enough insect control throughout the whole yard! I don’t believe he did between the fence line and around the garage!

I used to love the service from the company it was, before it was taken over by TryGreen. After that, I have burned patches in my lawn from over treatments and leaking hoses, burned bushes and shrubs from uneven treatments, I have cancelled one service yet they seem to ignore that cancellation and keep treating for it!. Have called twice to cancel same service with no luck. Last time they came were to apply Mosquito Defence, but instead applied the treatment I had cancelled! Not a trust worthy company, customer service reps are hard to understand, and they are not doing what they say they are doing. I'm so done with this company.

I signed up for lawn ,mosquito flea ticks,and bug perimeter and I’ve used many pest control services and this is the first year seen more dead stink bugs than live ones!! Great job fast and friendly!!

My lawn is green weed free
And gets thicker with every visit
I also have lawn treated for mosquitos
And I couldn't be happier
Nice job highly recommend True Green lawn care.

Trugreen has recovered our lawn each year and now it looks healthy, thick and like a golf course landscape. Thank you TruGreen for your expertise to make our lawn look lush and healthy.

Tru Green has done an awesome job treating my lawn for the past several years. They arrive as Scheduled and are always available to answer my questions. My lawn looks great.! My lawn is very thick and lush now since TruGreen has been servicing it.

Kevin S. showed up on and had plenty of time to do the job of aerating & over-seeding. He is a nice young man who spent time explaining what and how he was going to perform today’s services. VERY impressive!

Great service by the technician, who did a thorough job of applying the spray, greatly appreciated!

My property is unique in that only part of it utilizes the services of TruGreen. Today was no different and the service rep followed directions and did a great job. My lawn has looked absolutely wonderful since I started using TruGreen and I would recommend their services to anyone.

Lawn treatments were spot on
And very great price by the time you go buy the stuff and do it yourself you might as well let Trugreen do it!