HVAC reviews in Rochester, New York

My family had a great experience with Temp Pros! The service provided was quick to assess the problem, gave clear and detailed explanations on the issue and was very helpful in answering all our questions! The technician that completed the job was prompt, professional and kind- certainly exceeded our expectations! Highly recommend this company for HVAC needs!

We've used temp pros 4-5 times. They have always been honest about what they feel the job needs and have done proper quality work. I'm both a home owner and maintain many properties and they are my go to ppl for both. Ask for Ryan he's absolutely fantastic. Would definitely recommend

My furnace went out and I had a salesman at my house within hours. He gave me an amazing deal that fit my budget being a single mom. The technicians and sales rep were very professional and friendly! They went above and beyond to make sure I was satisfied. I highly recommend this company!

I was having my double boiler checked and cleaned. The tech was on time and it did not take long for him to finish checking out the boiler system. My system supplies both heat and hot water to my house. There was a special offer being made by our utility provider which saved us additional savings.

I contacted Ryan last week about a portable AC unit that I had. Jerry contacted me almost right away (on a weekend!) told me to bring it in when I could. I brought it in and he assured me he would and could make it run better. I just picked it up today and he called me and let me know exactly what the technicians did. I am overall incredibly happy with my service, and I will definitely be looking forward to doing business in the future!

I called them to fix an upstairs toilet that was leaking onto downstairs toilet. The upstairs one needed a new wax ring that was installed in 2005.
Then he replaced a faucet on my laundry room sink. While doing that I noticed that the pvc pipe from my sump pump was cracked at an elbow going into the same sewer line as the sink. While fixing that he had to fix another cracked pipe. He didn’t charge me for the pipe pieces. And I got a 10% discount for being a senior citizen or veteran. Very professional and friendly technician. 😊

Our air conditioner wasn’t working during our first hot and humid spell, and Ryan’s response was the quickest after calling several companies. They made a diagnostic service call, and gave us options. The technician was knowledgeable, and responsive. I trust the company, and I will call Ryan in the future.

Late night water heater failure called 24 hr unable to come,but gave me useful information until Dominic arrived and did an outstanding professional installation and explanation. Professional, helpful friendly service from start to finish

Noah was at my house within 45 minutes of my placing a service call for a hot water heater issue.
Problem solved within the hour!
That is service. Competent, efficient and professional.
Thank you Ryan Plumbing & Heating!

Ryan has maintenanced our heating and AC system for several years. Always professional and on time. Recently installed new AC. Got us in quickly, and all installed in just several hours. Installers were friendly and knowledgeable…Ryan’s our guy!

Our AC went out on a Friday afternoon before a 90F weekend. The company had techs at our house within an hour. The techs (Will and Ryan) were the same techs that installed our backup generator a year before. The AC was badly frozen up (so bad the techs took photos to show their peers) and a long repair job or a $3000 replacement may have been the solution. Good news: Will and Ryan painstakingly thawed out the system, measured for leakage and flushed out and replaced the coolant all within a couple of hours. Those two guys are great and I cost was reasonable.

We just had the Ductless Heating &A/C System installed in our home. We are beyond satisified with the work, professionalism and complete knowledge of the process. We had the the most amazing group of installers, referred to as the "DREAM TEAM", which totally describes them perfectly. This team cleaned up a they moved through each step of them project, we never had to pick up after them. Respectful that they were in your home, treated it with the utmost care. This team answered every question clearly and were actually super pleasant highly respectful.
We really wanted to give them a service rating of "10". We will highly reccomend them to our friends and family, we will use them again.without a doubt. 10, 10, 10, 10... Judy and Don Goodman, Clifton Springs New York.

Ryan Plumbing & Heating did an excellent job restoring heat, due to a faulty board. The two service providers who worked on the system were knowledgeable and polite. We recommend Ryan for your plumbing and heating needs and will use them again.

Assigned to me by Choice Warranty. Didn’t show up for my timed appt. Was rude when I called to ask where he was.
I had to reschedule so lost a day of work.
Plumber saw the pilot light was out and the water tank was leaking. Refired the tank, said he had to submit diagnosis and would be back to fix leak. After initial visit he reported that my issue was resolved and the claim could be closed.
My water tank is still leaking.

We first learned about Ryan Plumbing & Heating when circumstances beyond our control happened here at the house and we needed help fast then. These folks didn't disappoint us then and have given us exemplary service since 2018. Honest, trustworthy, considerate and most of all treat you with respect.

Jake was knowledgeable and efficient, plus his energy was pleasant to be around. He informed me of the exact issue, and I was able to learn more about how a furnace works in that short amount of time. I recommend this company. They came out within 3 hours of me calling them. He fixed the issue in less than an hour, and even went above and beyond when he didnt have to. I appreciate that! Plus it was affordable. I know some competitors like to nickle and dime you, and this was not the case with Ryan. THANK YOU!

Tyler McDermott of Ryan Heating and Cooling is/was super KNOWLEDGEABLE! I’ve been with another local company for over 30 years and have NEVER experienced this type of meticulous intellect when it comes to heating /cooling TYLER M. was very professional friendly and knowledgeable. Due to this I’ve switched companies and now I’m with Ryan and very satisfied with all of the work that was completed so satisfied that I referred family and friends to the company. Thank you TYLER MCDERMOTT for all that you do!!

Central Air Installation
Had multiple contractors come over to go over the process of getting central air installed and this one stood out. The sales person didn't make me feel like he was selling me the book of goods. That along with a great price and financing option, I decided to take the plunge.
These guys were amazing from start to finish. Came to my house to install on a day where it was cold AND raining. The installation of the unit went without a hitch and they were outside with literally a piece of cardboard protecting them from the elements. The tech that did most of the work inside with hookup was there long enough to make sure the job was done right and that all my questions were answered without making me feel like I was annoying him. I can't thank them enough for being able to do this BEFORE it got really hot and muggy. System is working like a champ and in the first time in many years, the inside of my house feels amazing when it's gross outside. Would definitely go back for service on other things in the future. First impressions are everything to me....great job guys!

The entire team was professional, responsive and communicated excellent. Our tech Ryan, was very professional, knowledgeable and kind. We were left high and dry by a competitor, and Ryan came out as soon as possible and replaced our tank. They have a new customer!!

Had an issue with a broken pipe in an old house. Ryan Plumbing came out same day to resolve the issue. Dominic was polite and just a real nice guy. We now have running water in the house and water not running down into the basement.

Recently had Ryan here on a few occasions. First was for a burst water pipe to the refrigerator ice maker/water dispenser. Second, a failed gas valve on my new furnace; and most recently a leaky inside spigot. Each time the technicians called ahead, were right on time and gladly explained what was wrong. Detailed what they needed to do for the fix and made the repairs in a timely fashion. Ryan is always timely, friendly and provide the utmost in professionalism and go above and beyond to educate. My family owns a small business, so we carry a bit more of a discerning eye when it comes to customer service. Ryan Heating and Plumbing checks every single box when it comes to quality work, down-to-earth customer service care in their service. We won’t call anyone else.