HVAC reviews in Rochester, New York

I can’t thank Rob from Harmon Heating & Cooling enough for bailing me out of jam the other day. First of all, we needed ac installed in our brand new home and they were there within a day to install our AC this past spring. This weekend, we had bulldozers here doing the final grading of the property and we needed to raise the ac unit up about 1.5 feet. Rob Came within hours, evacuated and unhooked the unit, let us backfill where it was, re-leveled it and hooked it all back up in a flash. They are always there when I need them. You can’t go wrong with company.

We called Harmon Heating and cooling last summer for our a/c and then had them come to service our furnace and gas fireplace. We are very happy with the professional and knowledgeable service we received. We will call them again when needed.

Had Rob install a brand new Furnace with a Purifier and Central Air, I must say he was very knowledgeable and professional. Took his time installing the equipment and ensured that it worked properlly and made recommendations. He also fixed a bad gas line with no problem. Prices are excellent. His service will be used again for other projects. Thanks Agian. I would recommend his service.

Rob did an awesome job of installing a new furnace and air conditioner for me. He was efficient , fast and very reasonable. Cleaned up everything , filled out warranty and rebates , and returned to make sure all running smoothly. Highly recommend!

These guys are great! Harmon Heating and Cooling is a company that runs on integrity and hardwork. Rob is wonderful. My brother and I have both used Harmon for furnace and air conditioning installation/repairs. Would highly recommend them for any of your HVAC needs!

Thrilled we made the decision to call Rob when it came time to replace our furnace and air conditioner. Our furnace went during a cold snap and he was able to get a new unit fully installed the next day. He was extremely easy to work with, took care of the paperwork, answered our questions, and did an outstanding job. He cares about his customers and takes pride in his work!

Harmon Heating & Cooling did an excellent job installing two central air conditioners & one new furnace in my duplex home. Rob is a hands on owner and he came recommended by my parents. His prices were extremely reasonable & more importantly his work was top notch. Great job!

We have been using Harmon for over a decade & will never trust anyone else. They service our AC, furnace, fireplace, & our other heating system. They put in two of those & our water heater. If you want a no frills company that puts the customer first & won’t try to sell you something you don’t need this should be your first call.

So happy to have been introduced to Rob Harmon. He is so easy to talk to, willing to explain everything and competent. He did a fantastic job moving my a/c unit out of the mud hole it was in and up onto the deck. Great job! I have a new heating and a/c company! Thanks, Rob.

Personable, professional, and competent. I can't say enough good things about Rob and Harmon Heating & Cooling. Rob came out on short notice after a different HVAC company only partially completed our furnace cleaning and inspection, claiming our heat exchanger was damaged and that it was unsafe to continue the work. (They then tried to sell me a whole new furnace!) Rob's careful inspection revealed there was no real damage to the exchanger, and that it was operating fine. He also indicated the heat exchanger was still under warranty and, if it had been needed, could have been swapped out for the cost of labor alone - something the other guy conveniently neglected to tell me. Because of this outstanding service, I later had Harmon in to replace my old gas hot water heater. They showed up right on time and made short work of the job - no muss, no fuss. The price was also very fair. Long story short, I don't plan to call anyone but Harmon for my HVAC needs.

Very impressed with the quality of work and attention to detail. Our 1920's home had only radiators and no AC except window units. Harmon came out and did an estimate that beat the competitors, and had the work done within 10 days of the quote. They were friendly, kind, very knowledgeable, and thorough. It was very apparent the job was being done well and carefully. Looking forward to working with them in the future.

Absolute professionalism. Started out with my 30yo furnace crapping out on a 10° day. Almost a dozen phone calls later, Rob was the ONLY one willing to rush out and save us. Back up and running within the hour. Very reasonable service call charge.
After discussing all my options with Rob, we decided to do a new 96% furnace.
Ashley worked with my wife to have everything scheduled that week. Extremely responsive. My wife said Ashley was very pleasant to work with as well. Took Rob and Quinn 1 day to tear out old and install a new. What a GORGEOUS piece of HVAC. I wasn't expecting the complexity of this new furnace!! I love it!!! This thing has water pumps and humidity control.. absolutely amazing!!!
Not a single bit of mess was left..
I was at work the time of install, but my wife said it was a pleasure and she felt totally comfortable having Quinn and Rob there... My 4yo son really liked them too lol. Overall, the quote was EXTREMELY reasonable, the service was EXTREMELY fast and professional. I could not be happier with how the situation turned out. HIGHLY RECOMMEND!!

Ron and his staff are the best in the industry!

Great service, very quickly addressed our situation an solved it promptly.

Anthony, the technician was friendly and very efficient. Thanks Kenron

When the name Kenron is involved, you know you're working with a top-shelf contracting firm. They do HVAC work like no other; it's not a fluke that they are a titan in the industry.  They can handle schools, senior living facilities, race tracks, you name it, they've mastered it. It's been an honor to work with everyone there, and Mike, Segley, Phil, Dave, and the others are absolute pros, and they always get the job done. Call them today!

Titan is top notch! Their considerable knowledge is matched equally by their friendly service. They've earned my loyalty wholeheartedly.

Our first interaction could not have been more positive. Easy to request an appointment online. Services was prompt, thorough and professional.

Sam was very polite and well trained. The communication from the company was great! Highly recommend!

Great service!!! Cody was on time ,excellent communication and service,found a few small problems that could have turned into bigger issues….highly recommended!

Very knowledgeable technician. Called for HVAC inspection and cleaning for new house. Answered all questions. Glad they wore boot covers before entering the house. Would happily call them for future inspection and service.