Plumbing reviews in Rochester, New York

Building in terrible shape.

Great.place.

Awesome customer service!

Great supply house for contractors.

A great local supply warehouse!!

Great help finding difficult to find parts

Great guys!! always nice to talk to and the are fast..

Difficult to work with.

Greatpeople fast service very happy with irr Supply

I am an HVAC contractor and IRR Supply is, without question, my favorite distributor to work with. Their service is consistently top-tier. I never have to wait—once I walk in, someone is already helping me. Their team is knowledgeable, efficient, and truly understands the needs of contractors in the field.

The online ordering system is excellent. It allows me to build customized material lists for specific jobs and save them for future projects, which saves an incredible amount of time. It feels like IRR Supply is working with me on my projects, not just selling parts.

I use a wide range of equipment and materials from IRR Supply, including Mitsubishi mini split systems, ICP Tempstar furnaces and air conditioners, ductwork components, plumbing supplies, electrical materials, and more. Everything I need for my HVAC and plumbing business is available in one place.

They also provide ongoing training and technical classes, ensuring we stay updated and fully capable of installing and servicing the products they offer. Their support is always responsive, helpful, and professional.

Highly recommended for any contractor who values quality, reliability, and real partnership.

Servicio rápido y eficiente

Had what I needed.

what great service

Great customer service

Always helped immediately and friendly employees.

In addirion to HVAC supplies they have lots of Plumbing products

Excellent service. And great knowledge of parts and procedures!

Terrible company to work with. Poor additude from salesmembers and wrong material sent to jobsite. Material mix up happens. I'll never go back just based on the unhappy to help you staff.

It's a contractor supply house. You have to have an account in order to do business with them. Good on hand stock of HVAC equipment. Representatives always friendly and helpful.

Decent prices and friendly staff. Their computer system tends to be slow causing your checkout time to take longer than you'd expect.

Went there with our heating tech to purchase a furnace. The guy behind the counter was so abrupt and down right nasty to my tech to the point where he should have just said, "we don't serve your type here." 1 star because the other rep noticed and did try to assist us. My worst review ever.