Appliance Repair reviews in Staten Island, New York

Kyron was an excellent technician. He was professional and pleasant. Not only did he fix the problem , he also gave us excellent advice on how to maintain the dishwasher efficiently. In a service oriented industry like Sears , Kyron is an asset.

Sears Technician Tom was very professional and courteous. Knew exactly what the issue was w my dryer . He also cleaned up a huge amount of lint that he noticed in the machine that could have caught on fire, which I absolutely appreciated!

Had a potential gas leak. Technician gave me the range of options and costs associated with the need repairs and/or replacements before checking my oven for the gas leak. Very professional!

The repair guy wash very professional and fixed the problem with my washing machine.

I am still waiting for my promised receipt via email. I needed this and still need it to recover your fee from boiler company who left the copper tubing under the washer that caused this visit. I will change this rating as soon as I get you to fulfill your promise

Edward the technician did an excellent job in resolving the problem with the ice maker in my Frigidaire

My technician was great. Very explanatory and helpful.

The technician K is very respectful and polite and he knows his job very well. This is the second time I had him fix one of my machines. He’s excellent. I recommend him highly.

The technician called and said he was on his way. During the call, he said he needed to call SEARS Home Warranty to confirm the existing coverage for clarity and would call me right back. He never called back with the clarity he received and he never arrived for the repair!!!

That's twice that TWO separate SEARS technicians for ONE repair request DID NOT show up as requested and as promised!!!

TERRIBLE SEARS SERVICE PERSONNEL!!!

Tom was very professional. He explained the problem with my washer, cost for repair, etc.
I would call again if I need to for another appliance.

Worked very well and clean no complaints

I gave 3 stars for the second technician The repair which was very simple to change a tube that is carrying water to the water spout took 2 days. I had to waste 2 day and wait, because the first technician had no idea what he was doing

Jim did a great job repairing my microwave. Thank you Jim and Sears !

We've had a few Sears techs come to our house in the past few years and have always had a great experience. They were professional and got the job done. I highly recommend.

Jim was very professional and efficient. Very happy my stove is working!!!! Thank you Jim!!!

Thomas is your best. Always gets it done and is extremely thorough.

Excellent service. Technician was on time and courteous. Diagnosed the problem and made the repair. Keep up the good work.

Our technician was great. Kind, helpful excellent at his job. Sears doesn’t tell you that they don’t take certain credit cards and they don’t take cash. They also didn’t apply the discount code that was the reason for me scheduling them. First and most likely last time I’ll ever use them. So disappointed in Sears

Thomas was informative and helpful as well as knowledgeable.

Edward took a prompt and professional approach to my refrigeration issues. I appreciated his Identifying the problem quickly and replacing the part with little to no concerns.

James was polite, knowledgeable, and professional An asset to your crew of technicians.