Constraction reviews in Staten Island, New York

I recently had my pool installed by Pool Doctor in Staten Island, and I couldn’t be more pleased with the entire experience. From the very first meeting, owner Rich Pasquale was personally involved every step of the way, from planning and design through installation and final completion. His attention to detail, clear communication, and genuine care made the whole process smooth and stress-free.

The installation team was professional, efficient, and kept the job site clean and organized throughout. Since completion, I’ve also used Pool Doctor for maintenance and my pool closing, and the same level of quality and reliability has continued.

Even though I’m located in Shrewsbury, Rich and his team made everything effortless. It’s rare to find a company so committed to customer satisfaction and excellence in workmanship.

Thank you, Rich and the entire Pool Doctor crew, for delivering a fantastic experience and a pool I’ll enjoy for many years to come!

— Timothy B., Shrewsbury, NJ

We couldn’t be happier with our experience with The Pool Doctor. From start to finish, the work and service were absolutely amazing. Richie was here every step of the way, making sure everything went smoothly and keeping us informed. The crew was incredibly hardworking and detail-oriented, and it really showed in the results. We’re so grateful for their professionalism, dedication, and the beautiful job they did. Highly recommend!

I used Pool Doctor for a recent pool renovation. My 30 year old inground pool was out of date and ugly, and it was not up to code. I was recommended to go to pool doctor and I cannot say enough good things about them. Richie and Mike were the best and explained everything and offered their advice on the best way to renovate the pool to get it up to code and looking new. The workers were extremely professional and did an excellent job. They also communicated well with the construction company doing the paver work. Everything was done in a very timely manner. My once old ugly chlorine pool is now a beautiful, saltwater pool that has been completely rebuilt for less than half the money of a brand new one. I am more than thrilled with the result and I would recommend them 1000%. If you need any services do not hesitate to call them. They are the best.

The water mitigation crew just finished the demolition and packing up of our personal goods after the flood. Bertha and her crew were a pleasure to work with. We hope the reconstruction goes as smoothly. Highly recommend.

Extremely courteous, competent and reliable.

The project manager, Scott, returned my calls in a timely fashion. The forewoman, Bertha, explained everything in a clear, confident manner and the crew, Pat and Cody, worked quickly and cleanly to get the job done.

ServiceMaster worked with my insurance company to get a favorable result I highly recommend them for mitigation.

Mohammed, Jason G, and George M did a great job with the mitigation of some water damage in our house -- left the site looking clean and well set up for the repair step. Mohammed was also helpful in explaining how the water had traveled through the ceiling, and shared tips on mold mitigation moving forward.

Amazing service! We absolutely recommend this company! They took care of all our personal belongings as if it was their own things.
The whole crew was all very patient, friendly, knowledgeable, understanding and family oriented.
A very special thank you to:
Bertha, Mohammed, Efrain, Joe F, Ed, Vin, Eugene, Lou and Jorge.
Bertha, thank you so much for listening and being there for us in our time of need! You guys are the best!

Our Florida home received significant damage as the result of hurricane Ian. Two large areas of soffit were torn off by high winds, resulting in large ceiling areas and walls inside to collapse This service master branch within three days removed all water soaked materials, provided remediation services and communicated with the insurance company and my wife and I ( the homeowners ) with details. All personal clothing and fragile glassware were boxed up safely as well. I would highly recommend using them if needed in a similar catastrophic situation.

I have to say that Joe, Chris and mo
Did an amazing job cleaning up my terrible flood in my basement.
They were all very respectful, mannered, and thorough.
I highly recommend this company to help you with your flood problems.
Always on time and they clean up after themselves.

ServiceMaster assigned Bill P. to assess our water damage after Ian went through Port Charlotte. Our roof vent had blown off and let in a good amount of water.
He was very responsive to get out to the house and visit with our tenants. He reported that our house did well compared to others he was seeing and that his Moisture Meter confirmed lack of residual moisture. There is some dry-wall repair that will be needed and he suggested best way forward.
We were impressed with his insights and recommendations that avoided excess expenses. We have already referred ServiceMaster to some friends/neighbors in the Port Charlotte, FL area.

We had an upstairs toilet leak. It caused stealthy water damage to an adjacent bedroom and infected the whole house with a strong mold smell. Scott came out, assessed the situation and developed a plan within a few hours. The next morning Bertha and her team was onsite at 9 am. Within an hour, the smell was gone and the upstairs remediation was well underway. There is still more work to do, but we are very grateful for their efforts thus far.

Service Master Restore did an excellent job in getting the water from the area outside of the boiler and in doing drying out of
the walls to prevent mold.
Scott, Joe, and Mike did an excellent operation in removing all the walls and flooring tiles that were affected.
I have no hesitation in giving them 5 -stars for the work they did.
Their operation was smooth and efficient and I would .recommend them for any areas they service

I have never dealt with any group of contractors as professional and kind as these wonderful men Mike Z is exceptional!!! I will never use anyone else, and I will rave about them to all!!!

Scott, Joe, Elsie, George M., Lou, Mohammed, Jorge R., Eugene & the team have been the most amazing people to work with, couldn’t ask for or even imagine a better team! They helped me with identifying the items I’m able to restore or that will be thrown out as a result of a fire I experienced. They were so patient with me, explained every step of the process in details, handled my items with the upmost care and really made me feel confident and comfortable with the whole process. With care they took my items brought them back to life, threw away the damaged items and delivered everything back to me in my new place. I would recommend ServiceMaster & team to anyone! They are amazing!

The fire in my home was the scariest moment of my life and when I met Bill the owner, he guided me and actually cared. Also, everyone of his employees was so caring in a time like this. Even though it was the scariest moment of my life, this service master really helped me in my time of need, I would highly recommend them you will not be disappointed.they did a wonderful job and was so quick with the clean up me and my husband are so thankful for all who helped with our home !! Some before and after pics of my home

Prompt, polite, professional crew came and cleaned up after a sewer line made a mess of our basement. Their work was excellent and they left the basement dry, clean and well organized.
Mohammed, Joe V., Elsie, Jorge M., Efrain, Jason G. and Lou were all highly efficient, competent and professional, and their boss Billy is a pleasure to deal with. Very highly recommended.

We had a leak in our 2nd floor bathroom which lead to damage in our first floor bathroom. We are now in the process of getting things fixed through Service Master. Ronnie Garcia has been extremely helpful with this process. He has taken his time trough text messages and came to our house to explain the process. We highly recommend using Service Master.

I had the unfortunate experience of coming home to my house flooded from a broken pipe. From initial phone call to technicians they were very professional and understanding. The project manager I had was Johnny and his head technician Mike. All of the guys were very thorough and took the time to explain everything.... and answer all of my questions no matter how silly they were. They did a great job and we'll definitely be recommending them.

ServiceMaster was great to work with in a troubling time. The owner, Bill, was at my house within days of my initial call to assess the damage, price the project, and provide me with various options of what services they could provide. The entire team was responsive to my follow-up calls and were great once on-site to do the work. The team, led by Mike, worked throughout the day to finish the job in its entirety. They were efficient, paid attention to details, and thoroughly cleaned after the demo. The entire team was very professional, easy to communicate with, and consistently delivered on their promises. I would highly recommend them to others dealing with damage to their home or office.

The Service Master crew was terrific; Bertha, Ron and the other members were incredibly professional, efficient, considerate and seemed to genuinely care about their work. Super job, and we're so relieved that they were able to save our carpet, dry out the whole basement, and stay in touch throughout the process.

The team that ServiceMaster Restore by Complete sent to my apartment to pack out, move and store my furniture and other apartment contents, was excellent in that each team member was most willing, gracious and very responsive to my concerns and requests. They are also very careful in returning my furniture by wearing shoe covers and being extremely careful in protecting the floor in the way they placed furniture, etc. They also set up my television, computer, and all in one printer, as all had been disconnected prior to the work I had done. In addition, one of my night tables was in generally good shape, but it had some spots on its side, so I initially decided to dispose of it. At that point, one of the staff suggested that it could be cleaned and proceeded to do so. As a result, it looked so good, that I decided to keep it.

Joseph, the team manager, was very involved and attentive to everything his staff was doing, being directive when needed. He also personally cleaned an area on my Curio that was slightly soiled prior to storage. He mentioned that it was a very effective cleaning product by Service Master Clean. He left a full spray can of the the Furniture Polish Lemon Oil for me to have available when needed.

There were some issues with setting up my computer and TV internet connection. We called the service provider, and the staff followed the live troubleshooting directions via video call, and the issue was quickly resolvedwoth