HVAC reviews in Cary, North Carolina
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We had a great experience. Isaac was the technician and he was great. Very personable and excellent communication. He explained everything he was doing and what he found in terms of our hearing system. We were very pleased with the service.
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We love Boer Brothers! They stay in communication prior to and day of service. If something comes up, they work to get to you as soon as possible. Highly recommend their membership as they will take great care of you.
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I chose Boer Brothers for my HVAC needs over 15 years ago and have never regretted that decision. The techs are professional, polite and always clean up after themselves. My jobs are scheduled quickly and the work is always done correctly the first time.
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I’m very pleased with my follow-up plumbing service by Dave at Boer Brothers! He was prompt, professional and resolved the issue beautifully. Great work and a happy customer!
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I had an issue with the thermostat control on my Fujitsu mini-split air conditioner. Cole from the service department came over and reprogrammed the control so that it now works perfectly. Cole was friendly and efficient. Excellent job completed by a fine representative. Thanks!
As an added bonus, the service call was covered under warranty. No charge. -
My unit was not heating Boer Brothers scheduled a tech right away. Chris the tech came out and was very informative and thorough. Chris was able to diagnose the issue and get us going. Chris explained what he was doing as he was troubleshooting the problem giving me peace of mind. Would recommend anytime. Thanks guys!
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We've been using Boer Brothers for over 10 years. This Thursday I got home and realized our heat was out. After-hours tech came within an hour and diagnosed the problem. He submitted a request for an estimate for the part we needed which we received first thing the next day. Same technician came and did the repair so we didn't go all weekend with no heat!
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This was my first time having HVAC maintenance by Boer Brothers. Tom did a great job explaining the service program I signed up for. With this being the first visit, Tom asked me lots of questions re: history of unit, concerns with unit, recommendations for maintenance needs. He also did a thorough job of checking the mini split unit in the sunroom. Along with the photos, I feel the whole job was very thorough and made the unit ready for winter. Thanks!
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Paul was great! Got hvac started quickly. Noticed the part he installed was defective, and replaced it. The overpriced issue is that if you disregard the fact that the part originally installed was defective, it only too him a couple minutes to install it.
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Thank you for the thorough maintenance check we received today. Brayden provided superb customer service with a thorough evaluation of our heating and air systems. He was extremely knowledgeable, professional, and answered all of our questions.
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Extremely happy with the service, professionalism, and responsiveness from the awesome staff at Boer Brothers. They did a superb job installing 2 new HVAC units at our office, left the job site spotless and were very courteous. Highly recommend!
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Boer Brothers Plumbing is striving for the same excellence of the BB HVAC division that we have used for 20 years. We had multiple problems left by our builder. BB Plumbing is laser focused on restoring full, flawless functionality in our bathroom. Todd and David are keepers for us. Thanks!
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Boer Brothers squeezed us in to ensure we had no malfunction with our furnace. Our guy did a thorough check on all the parts and system. Added a tune-up to ready our home for sale. We are so grateful for this company and their excellent technicians!
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My go-to company for HVAC service. The experience, integrity and professionalism of Boer Brothers is unmatched in this area. My wife and I really like Travis, who is always on time, so knowledgeable and efficient, and very courteous. I just couldn’t ask for more from a service provider.
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Boer Brothers scheduled the repair quickly. The technician, Braeden, appeared on time and conducted a thorough evaluation and found the cause of the problem. Braeden was very professional. Our heating system is now operating very well after several weeks of shutting down repeatedly due to overheating. Thank you, Scott and Braeden, for your help.
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Our furnace thermostat malfunctioned over the weekend. Our regular HVAC company was recently sold, so I contacted Boer Brothers on Monday at 8:00 AM. Despite a heavy workload, they dispatched an highly experienced technician Paul who arrived at 11 AM. Paul did a superb job troubleshooting and repairing the HVAC and thermostat connection, and restored a fully functional heating system, with outside temperature temperatures at 37°F. I am switching to become a client of Boer Brothers based on my excellent experience and timely response today.
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Tyler and Kadeem were absolutely wonderful professional and knowledgeable about what needed to be done. We had an awful experience with Yellow Dot and Boer fixed our A/C without having to replace the unit as YD had told us we’d need to do. Would always recommend Boer Brothers
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Boer Brothers was quick to find one of their technicians (Trey) to help me get my heat restored after a 60 degree 24 hrs. of no warmth in my house. Trey went the extra mile to fix the issue. They will be my go to HVAC people in the future. I would recommend them to anyone without hesitation - I regret that I did not find Boer Brothers much sooner. “Live and learn!”
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Boer Bros. Installed a new Trane system for me last June, and I could not be happier with it and with the services they provide. I especially appreciate that they explain things in terms I can understand. They are quite simply the best!
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I have used Boer Brothers for five years now. I subscribe to the silver service. I have had Austin now for two years. He is polite, prompt and efficient. I have not had any issues with my systems so I cannot review how responsive they are in an emergency but that’s probably because they take such good care with preventative services. Highly recommended.
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Service tech was professional and very knowledgeable. He reviewed the entire service call and he listened to me about a starter I would like to have installed in the spring.
He is very team oriented because when we discussed the spring service he told I could request him but that all of the service tech are very knowledgeable about heating and cooling systems.
Very pleased with the service call.