HVAC reviews in Durham, North Carolina

4.6 based on 1017 reviews Back to the listing
    5

    Great people and great timely service every time I call. Highly recommend!

    5

    These guys are amazing. Took care of us when another company qouted us 5x the amount.

    5

    The Marshes are great folks and the work is top notch! They had my system fixed and working in short order.

    5

    Called Marsh to install two HVAC systems. Found them to be professional, kept me informed every step of the way. Great company to do business with.

    5

    Marsh is now AC Medic. Different owners but the same key HVAC experts are at the helm. I've been happy with Marsh over the 20 years I've worked with them. They installed my last gas pack in 2001.

    5

    These folks are the BEST!!! Fixed a heating issue last fall for me very efficiently and affordably so they were the only place I knew I wanted to call when my AC stopped working this week. Angie fit me in to their very busy schedule and Roland identified the problem quickly and fixed my system without breaking the bank. I really appreciate their transparency and excellent service. These are the only folks I'll ever call.

    5

    Love this company! My realtor introduced me to them when I was buying a home, and the inspector flagged that the HVAC warranted further inspection. The seller said she just had the HVAC serviced (by another company) and showed me the report that said everything was fine. I had Marsh come out to get a second opinion and turns out there was a major problem that resulted in a lot of negotiation power for me. Seller's vendor came back out to check again and basically said "oops, we missed that". I ultimately hired Marsh to replace the unit - not only did I trust them more but they beat others' estimates - and now I continue to use them for maintenance on a rental property as well. I only wish I had found them sooner! Extremely reasonable, trustworthy, and professional.

    5

    I've worked with Marsh Heating and Air over the last 10 years. They taken great care of the 20 year plus units I inherited when I bought my house. Rather than pressure me to buy a new unit throughout that period, Mr. Marsh and his crew took great pains at minimal cost to keep them running. Now that one of my units has expired, he gave me a fair quote on a new one and then tuned up my other unit at no charge as a thank you for my business and referrals over the years. Wonderful people, fair prices, and prompt service.

    5

    Brett went above and beyond to help us diagnose the problem and come up with the solution. Excellent service!

    5

    I spoke with your representative, and he reassured me that the furnace was working properly. He was very congenial and professional. The true test will come this winter when the temperature sinks below 40 degrees and the furnace, rather than the heap pump, comes on to keep us warm!!

    5

    Christian and his team went above and beyond to give guidance and great customer service.

    5

    REN is a knowledgeable and professional technician who shows up on time ready to work. Our problem was remedied in under an hour and AC restored. Ren took time to explain what was being done and what we can do to avoid this and troubleshoot on our own to prevent future outages. Billing is electronic which I appreciate. Overall positive experience and will recommend company/technician to neighbors. Thank you! 😊

    5

    Technician Joe was very friendly, knowledgeable and performed a thorough semi annual inspection of our gas pack unit and found everything to be in order.

    5

    Great preventative maintenance service today from Justin! Most thorough I've ever had in terms of explanation.

    5

    Justin is an excellent technician. He came when we had scheduled for him to come and worked quietly and efficiently. He seemed to do very thorough work. Told me what he had found and then left. We appreciate the peace of mind we get with CWJ.

    5

    Just like always, today's service was a 5 out of 5. The Tech, Johnny, kept me informed with the work he did & what is needed. Would recommend CWJ to everyone!

    5

    We had incredibly prompt response to failing A/C in season when it must be common. The problem was solved even requiring part replacement and our warranty was honored. The responding technician was courteous and pleasant. Today they came and went silently and did what needed to be done which . Many thanks.We must admit we don't understa.nd what that was about

    5

    As Always, CWJ takes care of us like family! I highly recommend CWJ for all you HVAC needs.

    5

    CWJ installed an AMANA gas HVAC 20 years ago. We signed a service contract with them to come out and inspect it 2x per year and have been happy with their services. There have been a few needed repairs but in general it has done well until this past month when it entered its last days. During the cold night of 12/31 it died. After a consultation with the on call technician on New Year’s Day and then Brett Dippolito, the General Manager, on Jan 2 we decided to buy a new system. Brett gave us 2 options appropriate for our house and that same day, he ordered and got us the new Lennox HVAC system. It was up and running by Jan 3 with the final pieces, new thermostat etc, installed on 1/6.

    We are so very pleased with CWJ and the speed with which they took care of this emergency. They worked in miserable weather conditions to provide us with heat and we are very grateful. CWJ is family owned and operated and I think that makes a big difference. We recommend them highly.

    Muki Fairchild and Charles Keith

    5

    Christian was very friendly and professional. We have always been very pleased with CWJ!

    5

    CWJ was pleasant over the phone, came VERY promptly AND repaired my AC unit. Couldn’t be more grateful to have it fixed so quickly on a 99 degree day. Serviceman was knowledgeable and polite. Will use them again.