HVAC reviews in Garner, North Carolina
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Zach did a great job on the multiple plumbing issues we had. He is professional and knowledgeable, and he clearly takes pride in his work. With every service call we made, Zach was at our house within 24 hours. We are very happy with Blanton’s customer service.
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Blanton’s Air and Heating exceeded every expectation! From the first phone call to the final walkthrough, their team was professional, responsive, and incredibly knowledgeable. They arrived on time, explained the issue clearly, and provided honest recommendations without any pressure.
The technicians were courteous, respectful of my home, and worked efficiently to get everything up and running perfectly. You can tell they truly care about quality workmanship and customer satisfaction. The pricing was fair, and there were no surprises.
If you’re looking for dependable, trustworthy HVAC service, I highly recommend Blanton’s Air and Heating. Outstanding service from start to finish! -
Big mistake going with Blanton Air. Don't make the same mistake! I asked the sales representative to PLEASE send their best installers. Instead, I inherited a mess! The thermostat wire was installed incorrectly. The return line had a major kink. They removed my existing dampers, which led to my bathroom to be 10 degrees hotter. The panel to the air handler was not locked in placed, which led to a air leak. The heat pump was rattling. I learned later the panels was not screwed in correctly. They installed the wrong heating element which led to me having the wrong breaker. I made several attempts to arrange the county inspection to occur, but they gave me the run around. After 4 failed calls. I finally got them to arrange the inspection which identified the wrong breaker size. And just today, I found out they submitted my Duke Energy rebate incorrectly, which led to me being shorted $200. No need to have their sign in my front yard to advertise, thier truck was there every week doing the job responding to my call backs!
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The response from Jay O (R&S Mechanical) to my request for service was almost immediate. My experience was positive from start to finish. Jay was able to give me a quote over the phone and after speaking with him, I was confident he could do the job. He came out that same day, worked quickly, efficiently, and came in under the quote. I was extremely pleased with the service, with the job done, and I would absolutely use and recommend this company.
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I have had RS Mechanical servicing my AC units since moving into the house a year ago. When my AC unit quit working I called for them to come out and repair it. Jordan came out and was very nice and professional and got the unit running. During his checks he informed me that I was low on refrigerant and took time to find the leak for me.
I was also having issues with my upstairs unit not cooling properly and always running in the summer. I asked Jordan for a repair estimate as well as to talk to someone about a total system replacement .
I was set up with an appointment to talk with Jeff about replacing both units in the house. I was honestly expecting him to just give me a price for replacement however I was wrong.
Jeff was extremely nice and professional as well. When he showed up he not only listened to the problems I was having but he also did a manual J test on the house to see if my existing units were sized properly. After doing the test it was found that the upstairs unit was undersized and that's why it would never shut off in the summer. He also took time to show me that some of the duct work was incorrectly ran and was adding to the problem. Jeff was very knowledgeable about the job and willing to explain in detail until I was satisfied.
Long story short, I decided to have RS Mechanical replace both units and also correct the duct work. The price given to me seemed reasonable and close to what I had estimated. The guys they sent to do the work were nice, professional and did great work.
After the work was completed I had to call them back out a couple of times to make adjustments to the upstairs dampers to fine tune it to my liking. Jeff said to call him if there were any issues. When I did call he came out within a day or two and made the adjustments. The upstairs is now cooling properly and feels much better.
I have had nothing but good experiences with RS Mechanical. From regular maintenance to trouble calls to installing new units they have always been great to deal with. I would recommend RS Mechanical for you heating and air needs. -
Mitch and the team at R&S were friendly, professional, on time and very informative. They gave me all the needed information and didn’t pressure me into a decision. Installation went very smoothly. The crew cleaned up everything and you could hardly tell anyone was here other than by the beautiful new ac unit! I highly recommend this company!
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Great experience. Amanda did an outstanding job of communicating the schedule, technicians John and Jordan were both prompt, professional, courteous, and thorough. Answered all my questions and didn't rush through the job. Meticulously checked both my heating and cooling system and explained what they were doing and why. Made solid recommendations and no pressure to purchase additional services. I would recommend this company based on my experience
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I had spoken w/ Sandy over the phone and via emails on advice given on replacing an AC and furnace in my house. While I did not end up purchasing from R & S, he was extremely honest, professional and helpful. I highly recommend him and his company.
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Since getting my new unit and duct work in 2016, R&S has been wonderful to work with. The staff is always friendly and helpful. My service tech, Hurley, informs me when he's on the way and always answers any questions I may have. Very polite and professional. Great company and would recommend to everyone for their HVAC needs.
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We have the maintenance plan and my A/C began acting up a few days before my scheduled visit. John is always super nice. He told me the issue and gave me our options and pricing. We have used R and S Mechanical for several years now and have always been very happy with their customer service.
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Shedrick has been very informative and done a great job with our HVAC maintenance plan we have with them. He has looked into any concerns we have had and offered solutions. He went above and beyond with some education on changing out our thermostats at our most recent visit. They always give good notice as well when their technicians are on the way.
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Matt was awesome, everybody I have dealt with their has been great. Very accommodating to our current situation at home. They installed our new units a few years ago and did a fantastic job. Even the county inspector commented on the quality of the work. Pricing is comparable to other vendors and have always showed up exactly when they said they were going to. I highly recommend.
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I have used R & S Mechanical for many years & always had excellent service. They installed my new air conditioning unit for me & totally satisfied.
The service technician Hurley was masked & kept social distance from me. Had me read out my credit card number so no contact there. He was so professional & thanked me for using his company. -
As usual, we have gotten first-rate service from Michale T and the group at R&S. I never hesitate to call them when I'm concerned about our HVAC systems because they're always quick to respond and investigate the problem. In our most recent visit for our bi-annual maintenance check, Michael found a problem, investigated it more thoroughly, and quoted us a price for the work. Then he continued with the regular maintenance check and found that everything else was working well. Because Michael and the rest of the crew have always been dependable and provide great service, I won't hesitate to give them 5 stars!
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The entire team at R&S Mechanical was OUTSTANDING!! Jeff Piskorik was amazing and.very knowledgeable!! He brought me 2 heaters for my house while I waited for the installation of my HVAC unit to be installed.He also brought two Carbon Monoxide detected to my home to make sure I was safe!! He has checked on me several times to make sure everything g is working okay! The 2 gentlemen who installed my unit were polite and extremely hard working!! They worked all day to install my unit. They were very precise and cleaned up after they were finished! Behind the scene was Robin! She was extremely patient and very efficient.
It is wonderful to find a team who really DOES care about the customer like they are part of their family.
I have been impressed with R&S Mechanical!! They have a customer for life!
Debbie Edwards -
Our family has been using R & S Mechanical for about 5 years now to maintain our heating and A/C unit -- very responsive and always professional. Sandy, Randy, John, Jeff, and Hurley have all been great to work with. Highly recommended
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I'm VERY impressed with R & S Mechanical, the technician Tracey did such an excellent job! He was honest, extremely polite to me and really did find the root of the problem. I will use them again for sure! If you want GREAT service, nice/kind people & don't want to spend a fortune on repairs, then you need to call them! Scheduling online is easy too if you aren't able to call right away. They will take such good care of you!
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I've had nothing but great experiences with R&S Mechanical! I purchased a new HVAC system with new duct work and they made the install/transition easy and simple! Since then, they come to my house twice a year for checkups and are always respectful, honest, and nice. I highly recommend!
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R&S Mechanical was a great company to work with. They arrived the same day as I called to diagnose our issue, and thoroughly explained what had gone wrong. We usually don't sign up for loyalty programs, but we were convinced it was the right thing to do in this case!
UPDATE: They've come for a winter maintenance check, and we're still completely happy with their service! They were on-time, efficient, and friendly. -
Cody and his team were very professional, cordial, and efficient in their work. He answered all questions we had and provided additional insight on the new AC unit we purchased. The quality of workmanship was excellent as well. We would highly recommend this company to our friends and I would welcome Cody and the other gentleman to do work for us without reservation. Top notch in labor and definitely customer service!
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Hurley was great to work with and throughly checked our system out and made great recommendations. He also corrected a problem from a previous contractor that we were not even aware of. Glad we found them and love there low easy monthly payment plan.