HVAC reviews in Garner, North Carolina

Promp and professional response.
Trouble shot my AC issue and repairs in about 40 minutes on a 21 year old unit. Super fair priceing for the experience and quality of work.
I will definitely be contacting Home Comfort to replace my unit when the time comes.

This is our new go-to HVAC repair place. Dustin was great, on time, honest, quick repair. What I really liked was he gave us a breakdown of what was going on and options to save some money. They are a newer company from what he told me and are sure to grow quick with this type service!

Dusty is the BEST!! He was honest about what we needed, what was optional, what the cost would be, etc. When we needed urgent service, he adjusted his schedule to fit us in. The prices were fair. The office receptionist was friendly and helpful. I don't have anything negative to say. I highly recommend this company!

Dustin arrived within time frame I was told. He took his time and examined my unit inspection for the winter very thoroughly. He was nice and explained everything in detail. Yes I would highly recommend this company.

I am very happy with the service provided by Home Comfort Systems, Jonathan Toole, and their whole team. Our A/C stopped working one night and they were able to come out and fix the problem by the next day. The whole team was very professional and courteous. They answered all of my questions, explaining the process as they went, and were very easy to work with. Would definitely recommend them and will be continuing to work with them for our future home needs.

Dustin was great! Very professional, very informative and very efficient. He was able to diagnose the issue with my A/C and fix at a very reasonable price - my A/C had been giving me issues all weekend and my original service provider flaked this morning and told me they can't get here until next week but Dustin was able to accommodate service and repair in a matter of hours. Thank you again!!

I woke up at 0300 and it was 81 degrees in the house. Couldn’t self diagnose at 0315 and had to get to work. I called them just after 0800 and they were able to get me taken care of by 1400 hours. Phone call was pleasant and professional. The technician Jonathan T. was very professional and was willing to explain anything I had questions about and he even pointed out a busted water line to my backyard hose that I never use, luckily it only leaks when turned on. Great job Jonathan!! Thank you for getting to me on a hot day and the day before July 4th. Very much appreciated!!!!!!!!!!!!! I was so pleased I signed up for the maintenance plan:-)

I've been using Home Comfort and Dustin Doyle for over a year now to inspect, maintain and repair the HVAC systems in our house that we have owned since 2007. Dustin is kind of a modest guy, but he really knows his systems and understands the need to put options in front of customers and how to work through various topics so that people are confident they are getting what they need/want, and not having something extra foisted upon them. Last summer our Carrier Gas Pack was having issues with the A/C circuit, and Dustin came up with a viable repair that is still working today (just did the spring inspection). At the same time our upstairs heat pump, which we had to recharge last summer, was obviously non-functional due to an R410a leak. Dustin gave me a host of options, including replacing the suspected leaking part in the air handler unit, replacing the airhandler completely, and then a range of complete system change outs ranging from a basis replacement of what we had for $7300 all the way up to the very best and most recent systems with variable speed air handles and compressor systems for close to 20k. We opted for a complete system swap and it was completed on Friday in the space of about 6 hours. Been working great all weekend and I'm confident it will continue to function well for hopefully the next 10-15 years. Long story short, I really trust these guys and never feel forced into anything, and when they say they will do it, they do it and for the exact quoted price. Workers are good and considerate. Really a good group to do business with and I really felt they cared and gave personal attention to our needs. The team is thorough. Obviously, I feel very good about who they are as a company and their approach to finding good solutions for our HVAC needs.

As always, Dustin has been an exceptional technician that goes well beyond his expectancy of his duties. He explains everything so that I can completely understand the service performed. I would recommend him to anyone that is in need of a service. He is a very reliable tech within this company. I will always recommend him for my service needs.

Extremely happy with the service provided by Home Comfort Systems. Mr. Doyle was on time, extremely professional, down to earth and took time to explain and breakdown exactly what the problem was with our HVAC. I appreciated his straightforward demeanor, didn’t put any pressure on purchasing a maintenance plan and left a great impression on our household. Because of that, I went ahead and signed up for the maintenance plan feeling that level of reassurance if something does go wrong we‘ll he taken care of.

Dustin was great. Heat pump stopped cooling, and I called them out. refrigerant was empty. Dustin was more than happy to get it up and running again, but there was obviously a leak and who knew how long it would last. He laid out what it would cost to add refrigerant, find the leak, and troubleshoot any other issues. It is a 20-30+ year old unit so I felt it was well beyond its operating life and on borrowed time. I will end up getting a new unit, but at no point felt pressured to do so. Dustin wanted to do what he could to add value and reduce the price where possible. He was great to work with.

They actually answered the phone when I called for service. Jaylen was out 2.5 hours later (in June !). He was quick, thorough and polite. I was very pleased with the overall experience.

We found Dustin through Yelp, which didn’t give me a good experience in the past when looking for another service company. But last winter when an emergency heating problem occurred, I thought I would give Yelp another chance. Surprisingly, dealing with Hone Comfort and Dustin is a satisfactory experience so far.. Dustin is courteous, prompt and knowledgeable. He gave us good advice, he worked hard and is a sincere person. He just came did a 6 month maintenance for us. We will hire him and his company for future projects.

My 5 year old HVAC stop working and after dragging my feet on getting it fixed... I did a quick search on the web and found Home Comfort Systems and gave them a call. I was able to get appointment later that day. There were 2 issues one of which was causing my system not to work and the other issue was a part that was going out and could cause problems later on. My tech Jonathan T. was very professional and did a great job of explaining his work. The first issue was fixed that day and the second issue was done 2 days later. Jonathan T and Home Comfort Systems is highly recommended.

When I sent a message out through Yelp, Dustin quickly responded with one of the better prices. He was upfront with the cost, he came on time and explained everything thoroughly. He spent a lot of time with details and went above and beyond doing a diagnostic assessment on our AC that stopped cooling. He discovered a leak and fixed it that day. Within three hours we had cool air in the house again. He also gave us a membership discount which pretty much waived the diagnostic fee. He also followed up via email text and voicemail to make sure everything was OK.

Response was immediate, arrived right in time for the appointment. The technician was polite, knowledgeable, and found the issue quickly. I would recommend this company for any HVAC needs!

I had a great experience with Dustin and Home Comfort Systems. He was honest about what maintenance items needed to be done and which could wait - he was not trying to sell me on anything I didn’t need. He replaces a couple of parts quickly and on-time. He also helped me evaluate the need for a whole home humidifier. I will definitely continue to use Home Comfort Systems in the future. Thanks!

》professional & friendly

》very respectful to me & my property

》very timely.. had a Technician come out the same day I called

》came twice & added freon to give me some relief from the heat.. until the install could be done

》process to get financial help via their partner went very well

*** They went above & beyond to get my new system installed in 7 days. I definitely recommend this company.. thanks JT & Dustin for a job well done!! :)

Had them service both of our units, which are older. They performed the service we requested and gave some recommendations for the units. There was no pressure or upsell to move forward with any of the recommendations, which is greatly appreciated. Overall very satisfied with their services and would recommend.

Excellent service. I had a competitor come out first, tried to have me replace my entire system. I didn’t tell Dustin that. Dustin was professional, timely, and pleasant. He did extremely thorough inspection and provided a detailed explanation and options going forward.And if you haven’t guessed I didn’t need a system replacement. Will recommend to neighbors. Very pleased.

I rarely post reviews, but I felt it necessary to share my positive experience with this company. I will make this as brief as possible. I have a very old hvac system, and beginning in April my husband and I began getting estimates hoping our current system would last until the fall. We had not made a decision regarding who we would hire to install the new unit.
The air conditioner was working well all summer until I came home around 5:30 pm last Thursday and the temperature was 78 degrees. I called a company close to my home and they sent someone within 1 hour to see what the issue was. The technician come out and said he wasn't sure what the issue was but the air was back on. I was so relieved and grateful because my mom lives with us. When I arrived home on Friday evening, the temperature was again at 78 degrees.
I searched again for another company close to home and decided to try Home Comfort Systems. Although it was after 5:00, they were able to find a technican, Johnathan that was willing to leave his last job and stop by the house to see if he could get the system going. He was there until dark. Finally, he came to the door and said I am so sorry, but I am not sure what is going on...I thought what I did would work, but it is not working. He then said let me check your thermostat again and he reset it. He apologized again, but he said I called my manager and we can both come back tomorrow at 8:00 am Saturday morning to look at it together. He was very concerned that we would not have air and asked if I needed a fan. I told him I had a fan in the garage and I would see him tomorrow morning at 8:00 am. I then realized I had not paid him and asked how much do I owe you he said don't worry about it we will back in the morning. As soon as he left, I went to the garage and got the fan and took it upstairs to my mom, I heard the doorbell ring. It was Johnathan. He said as I was getting ready to leave and I think the unit came on, can I come in and check your vent. The air was working!!!!! The air has worked since. When we met on Saturday, Dustin and Johnathan discussed the good, better, and best estimates base on our needs, and budget.
I am impressed by them taking the time to meet with me while ensuring that the unit is working as best as it can. They are both compassionate, have integrity, and diligent. I would highly recommend this company to my family and friends.