HVAC reviews in Garner, North Carolina

I am so incredibly impressed with Home Comfort Systems! If I could give them a million stars, I would. I had an old gas pack AC unit that I knew needed to be replaced soon. One very hot Saturday night in July it decided to stop working. I called at least 2 different ‘emergency’ companies to come out and neither had a technician available on a weekend. I called Home Comfort on Tuesday afternoon and they had someone here first thing Wednesday morning. Dustin, who is also the owner of the company, came out with his technician and figured out what the issue was within minutes and was able to fix the issue asap. He also was able to provide me with a few quotes on different systems and explain the differences between them. He was very patient and answered all of my questions. I did not set up an appointment for a replacement right away due to the heat we had this summer and having animals in the house. Dustin kept in touch, reaching out to see if I had any questions. Most of all to make sure my unit was still running ok. I contacted him numerous times with a million questions and he took the time to answer every one. He never pushed for me to make an appointment or pushed me in 1 direction or the other, system-wise.
I finally had my new system installed yesterday. Dustin and his technicians showed up on time, were very professional, kind, courteous and just great guys. They worked throughout the entire day, never taking a break. The job turned out to be a bit more work than expected but they got it done, and in only 1 day! They cleaned up everything before they left and made sure to ask if I had any questions regarding the new system.
I can’t say enough about Dustin and his team! Customer Service seems to be a thing of the past these days. Not with this company! They go above and beyond to satisfy their customers, and it’s so refreshing! I had at least 10 different companies come to give me quotes on a new unit, and none compared to Home Comfort Systems. I am so glad I chose Home Comfort Systems to replace my old ancient AC unit! I can’t say enough about this company. If you are looking for a HVAC company and want outstanding customer service, call Dustin and his team, you won’t be sorry!

I had a very old HVAC system that finally reached its end-of life. replaced by Home Comfort Systems. Dustin explained 3 replacement options and was very patient and thorough with answering my questions. A decision was made, and the new system was installed to perfection.

When choosing an HVAC company, I wanted to ensure I was getting a quality product at a fair price, but just as, or even more importantly, I wanted to hire a company who had years of experience with installation and maintenance. I consider the HVAC an investment in my home and want to protect that investment in the years to come. Dustin cares about making his customers happy and he stands behind his work. The reviews are there. No doubt I chose the right company. Highly recommend!

We are extremely satisfied and happy with our new ac and furnace installation. Dustin was very respectful, fair, and professional. Covering floor areas and feet to care for our house as well as closing doors behind them as they went back and forth working. Price matched this company with 4 others and price was very fair and well worth the value of the new system. Job completed ahead of schedule and done right. So happy we chose Dustin and would recommend him to others as he did a great job and we will be a customer for life and only trust him for any future concerns..
Thank you Dustin!!

I just wanted to give a shout out to Home Comfort Systems for their honesty, integrity and friendliness. We ended up using a different company for our new HVAC installation but it was through no fault of anyone at Home Comfort and, under different circumstances, we absolutely would have used this company. I really appreciated their effort to get our business and I can't say I've ever dealt with a company as transparent and honest as these guys. I definitely recommend checking out Home Comfort Systems!

Last year I replaced two A/C units with Home Comfort System. My purchase included two free maintenance services. They remind me timely and technicians are very courteous. This summer one of units had a leak and it did not cool down. It was not the unit itself. but the pipe in the attic. They sent a technician on the same day. I did not only buy the units from them, but also the after care. I am very satisfied with their service. Thank you!!

Jaden was great.. meticulous and good communicator!
I am so happy to have this company helping me!

I’m a newer customer with a yearly contract that started last fall. Home comfort techs have been here twice for routine inspections and once to install a filter system. The ease of making appointments and the friendliness and professionalism of the techs are the best we’ve seen. 5/5 and highly recommended.

Fred Cosco

Dustin provided excellent service for us today. He went over multiple options and made reasonable recommendations. He was very thorough and pleasant to work with. Highly recommend this company.

Dustin came out to see what was wrong with my unit and they found out that my condensation line was clogged and that the person that installed the condensation line did at minimum code. They had to cut the line and install a new p-trap with a cleanout on top. These guys always impress me with there knowledge and customer service. 5 star service!
Thanks Home Comfort Systems!

Quickly came out to fix my AC problems. Dustin was thorough, respectful, and fixed the problem fast. Christy from their scheduling team was also incredibly sweet and understanding. I would recommend!

I started with Home Comfort Systems a few years ago and am glad I did. They are super, and honest. The tenant in a house I rent out notified me that the AC was not working about two weeks ago. I was in Europe at the time and contacted Home Comfort from there. I asked them to do whatever needed to be done, essentially giving them a blank check. They checked it out the next morning, found a dirty switch, cleaned it and charged me $81 total. Companies don’t get better than that.

So glad I went with Home Comfort Systems! Had same day appointments, showed up on time, clearly communicated, and most importantly fixed my AC for a reasonable price! Thank you Christy and Jaylen for all your hardwork!

Mr. Dustin Doyle responded promptly. Dustin is very friendly and extremely knowledgeable. He went over and beyond and got our ac unit running efficiently and cost effective. We highly recommend him. You will not be disappointed! Thank you Dustin!
Cesar & Yvonne

It is with great pleasure and admiration that I render this salutation for a job performed with excellence, precision, timeliness and proficiency. Jaylen is an outstanding technician who maintains an air of professionalism, modesty and courtesy while accomplishing the mission at hand. He is a grand example of customer service and a great credit to his company. Thank you for a job well done!

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old gas pack that had water in the heat exchanger ($10K - $12K).
Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

I recently had these guys come by and replace an old Goodman R-22 unit with a newer Rheem unit. Dustin and his team came out and replaced the unit within a few hours during our scheduled appointment. They were diligent regarding any questions, preferences, etc. The quote process was honest and transparent. They also pulled the necessary permits and I had no issues with the town inspection that followed install. Would recommend to anyone looking for an honest local business!

Dustin was professional, courteous, and forthcoming with his knowledge and skill set. Highly recommend. Should needs arise in the future, Home Comfort Systems will be my choice.

Routine maintenance turned into two new HVAC units because I didn't want to put anymore bandaids on them. Dusty, JT, and their crew were absolutely amazing people to work with. Extremely efficient and meticulous with their work. It's obvious they take pride in what they do. I highly recommend this team and the company!!! A++++ business

Home Comfort Systems went above and beyond what was expected in replacing two of our AC systems this summer. Not only did they provided us with great pricing on the two systems but have them installed within a week. Dustin was very professional from start to finish. He was patience and explain all things related to AC system and installation process. He and his crew were reponsive, prompt, experience, efficient and meticulous. This company cares about their customer's satisfaction and I would highly recommend their services to anyone.

Dustin and his team did an amazing job replacing my two hvac systems! They were so kind, thorough, trustworthy, professional and did a great job educating me on the system and new thermostat. Christy was also so helpful with scheduling and answering all of my questions. I felt very comfortable through the whole process. I can’t thank you guys enough for all your hard work! I’m extremely happy with the service and will be recommending them to anyone who needs any HVAC services!

Overall was a Very Good experience! The only problem I had was it took just about a week for them to come out. But it is understandable some what because it is just starting to get hot again and a lot of people need service. When they did come he was on time, nice and fast. I have an older unit that they do not carry parts for and he was able to fix it by disengaging something (I forget what the exact problem was). But I did not have to wait longer for the part to come in and they only charged me the service fee of $89. I have a home warranty with HSA and they do not deal with them but when I called and talked to them they asked to talk to him and he talked to them for me cause like I said I don't remember what was wrong with it. I did not even send in the invoice to HSA because it was only a $14 difference from what I have to pay anyways. Like I said though, Great job!