HVAC reviews in Matthews, North Carolina

Pablo is an amazing technician
He did a very detail tune up of both my ac and furnace. Comfort first have done an amazing job over the years, but Pablo is a rock star

Josh was great very knowledgeable went through everything with me thank you for your time.

Nick was prompt and professional, he was very informative on the condition and status of my furnace. It's a blessing when the same technicians shows up . Thank you

Pablo diagnosed the issue with my heating unit correctly and ordered the necessary parts to repair. Unit operating properly and highly satisfied with the professional service provided!

Rich from Comfort First Heating and Cooling was absolutely fantastic! From start to finish, he was professional, knowledgeable, and incredibly courteous. He took the time to explain everything clearly, answered all of our questions with patience, and made sure the job was done right the first time. You can tell he genuinely cares about his work and customer satisfaction. Thanks to Rich, our home is now perfectly comfortable, and the whole process was stress-free. Highly recommend him and the Comfort First team!

Pablo was fantastic. He came out on a Sunday and stayed until the work was done and heat restored. No messes made.

Rich was very good and answered all of my questions. Very knowledgeable and respectful. I would highly recommend him and this company.

Pablo and Josh did such an amazing job & they were very friendly. Appreciate the service and help on making sure I was ready for the summer.

Excellent service. I am very happy with their work.They fixed my heater unit problem and gave me good advice about how to keep it in a good shape. I like when people are honest.

Pablo did a great job fixing my Hvax. He was professional and thorough my unit is now working perfectly. Great job.

The technician is always on time, polite, and knowledgeable. I have had the same technician for several visits now for my spring and fall maintenance. We have been very happy with the service that has been provided.

The technician was knowledgeable and thorough in his assessment of the issues with my thermostat. He took his time to thoroughly explain to me what needed to be done.
Then, the company followed up the next day to make sure we were on the same page.
I highly recommend them.

Rich did a great job getting my system up a running. He’s been to my home twice polite and explains everything!

Rich did a great job accessing the issues with my unit. Explained the issues and took his time with the repair.

Pablo was excellent. He was thorough in diagnosing the problem and explained it all in a way that was understandable to someone that knows very little about furnaces. Now we'll see how much it will cost to replace.

Technicians were polite and professional Pablo and Josh was very knowledgeable and explained any issues. Always great service from a great company.

Always been pleased with this company until we ran into issues with our unit. After installing a new compressor we were left with some surprises such as bolts and wires laying around our unit. Highly disappointed that the gentleman couldn’t clean after himself but instead left things around that could’ve simply been throw away.

Rich is always on time, very polite, and does a great job not only with the work, but explaining the work that he did. I recommend.

Pablo and Josh were awesome! All the work was done quickly. I appreciate the time they took to explain what each part does.

Called and said needed appointment cause only heat was emergency heat. I have a contract for twice yearly maintenance so they put me on the schedule for that day.
Pablo did an excellent job. So very thankful.

Pablo went above and beyond. He not only ran the necessary tests to identify the issue with our old system but he took the time to educate us on what our system needed and what the next steps looked like. Mind you, this was after another apt ran late, another technician called out, making Pablo’s day longer (this info came from the office, Pablo didn’t complain once), but it is also the day before a holiday! We look forward to working with him and the project manager in the future to bring our system up to par. Thank you Pablo!