HVAC reviews in Raleigh, North Carolina

4.7 based on 3261 reviews Back to the listing
    5

    AirMakers provided great and fast service. Tim was amazing. Extremely knowledgeable. Super friendly. He diagnosed the issue, fixed it and then stayed to make sure everything was working as it should. Will definitely be using AirMakers for future needs. Thank you!

    5

    Lee Manuel did a great job at diagnosing my Heat Pump issue; took him just a few minutes to identify my Thermostat had failed; dead. Nice Job Lee! Heating and A/C back to normal- both work fine now.

    On top of that The new Honeywell Pro Series Thermostat he put on was covered 100% by my Premium-level Maintenance Contract. Sure am glad I upgraded to a Premium-level AirMakers contract just last year. I recommend it. I recommend AirMakers;
    I'm very happy with AirMakers and their people.

    5

    AirMakers has been great thus far. My technician, Nick, was super nice, informative, and professional. He got me all squared away with my maintenance service. They also have super affordable prices in my opinion.

    5

    Our air conditioning went out late Friday night. We called AirMakers on Saturday to try and get a technician here and within an hour we had somebody great. He was able to fix our AC and kept us cool and our weekend going. Thank you so much, we will definitely be repeat customers.

    5

    We moved into a house with a new heat pump system that AirMakers installed and, after a few maintenance calls, it became clear that components were not functioning properly after only a year of use. After speaking with Lee, AirMakers stood behind their initial work and sent out Wade to spend whatever time needed to sort out the system and get it running properly, even despite only partial coverage of warranty. Six months later, we are in good shape and very grateful for the customer service.

    5

    I have had a good relationship with AirMakers and today had another good experience. In the hottest time of the year, of course, our air conditioning quit. We waited in line for a couple of days and a technician who finished his schedule early, Alphonso, came to our house. He diagnosed the problem, fixed it and full serviced it. He also communicated with me several times about coming, diagnosis, and conclusion. It was great service!

    5

    Air Makers is the Best! On time, excellent customer service as well as willingness to explain all details of service and repairs needed. Their staff can't be beat! Highly recommended

    5

    AirMakers, LLC sent an excellent technician! We are pleased with the work the technician did and the Company. The technician was thorough, quick and knowledgeable, checking our unit thoroughly. I would definitely use the company again.

    5

    Heating furnace failed on Sunday. Contacted AirMakers on Monday. Diagnostic done same day. Repair Completed Tuesday morning. Good job for a critical winter failure of my house heating.

    5

    Rosalba and I feel that Alfonso, Jr. did a fantastic job in checking both of our heating units. Conscience on everything he was checking to make sure all was functioning correctly. One of the best employees that have come to our house. Hope to see him next time we need service from AirMakers.

    1

    Made an appointment for an exhaust fan for a bathroom hoping to get some help. I made that abundantly clear at appointment time that this was for a bathroom exhaust fan and the lady on phone said that was fine. They sent out someone who knew nothing of bath fans. He arrived an hour late. He took some pictures and said they would get back to me. I again made it clear I had been ghosted by many companies and he said they definitely wouldnt ghost me but he needed to talk to another division. I'm still waiting over 2 weeks later. So basically they stole 122 dollars from me for a visit for doing nothing for 15 minutes at my house. Even if they know their stuff hvac wise I wouldnt give these people your money as they are not honorable.

    5

    Excellent customer service is always provided! Our service tech, Nic, always provides exceptional service and goes above and beyond to make sure our AC system is functioning properly!

    5

    They are a great company to deal with.
    Their customer service was exceptional and I would highly recommend this company to anyone needing their services. The technician was very informative and kept me in the loop as to the next steps.

    5

    AirMakers scheduled my appointment as soon as possible. My heat stopped working. The gentleman came had it back running in no time. The gentleman was very polite and he also told me the problem before fixing and was very detailed. If you need your unit worked on I highly recommend this company. Thanks so much!

    5

    Great customer service from those that answer the phones to those that come out to do the work...service calls completed in a timely fashion...and explanations provided in detail so that the office understood the HAVAC system better. 2 Technicians--- Nick & not certain about the 2nd techs name! Highly recommend!

    5

    Great customer service! Came through my home warranty program, and was a blessing! He got my heat back on quickly and even educated me during the process!!

    5

    Amazing services Exellent diagnostic fast fixing nice and kind guy

    5

    Service was excellent and timely. The problem was quickly identified and communicated, and communicated in detail. Just as quickly as the problem was found, our system was repaired. Highly recommend Smart Choice.

    5

    One of the most knowledgeable person in air conditioning and heating. Abdul is very good and easily foxes any HVAC problems.

    5

    Abdel was very professional and kind!
    He came and accessed problem quickly.

    5

    I highly recommend Abdel for services. He is extremely knowledgable and prompt. He resolve heater problem quickly and explained issue and estimate very clearly.