HVAC reviews in Raleigh, North Carolina

Abdel was at our house within hours of us calling them, and had our a/c up and running in about 20 minutes! 10/10 service!!

Abdel is a very great technician. Accurate and kind. Made sure everything was working well before he left.

This technician is such a liar and totally inefficient. I would not trust him to get into my house again. He doesn't take into consideration how critical the situation is when it comes to HVACS during cold winter or hot summers.

Abdul was very good in diagnosing the problem and working with my home warranty company. Professional and a friendly guy! He gave my tips as how to make sure all vents are open. Highly recommend!!

We have used Smart Choice a couple times, and we have always been impressed with their service. Abdel communicates well, is efficient, and is punctual!

Our heater went out and we were put in touch with this company. We were extremely satisfied with the overall process and the technician himself. He's very professional and knowledgeable, great in communication and friendly as well as respectful. We definitely would re-use this company again.

Adbul is knowledgeable, reliable and customer service technician who helped to fix AC control panel issue and removed water from the pan without charging any additional cost. He replaced the original Lennox brand control panel. I would recommend him for any HVAC repairs.

Great customers service! Abdel not only problem solved to find the issue with our furnace breaker tripping inconsistently he also took the time to educate me and explain what whyit was happening. I highly recommend Smart Choice.

I can’t say enough good things about smart choice heating & cooling services as they are personable, knowledgeable and informative. I was fortunate to have my home warranty company send them to resolve my HVAC issue. I would recommend them to my family and friends who would need their services.

A deal came out when my HVAC had cut off completely and was not cooling during the hottest days of August. He had my AC issue figured out, repaired, and back to working status quickly and was very knowledgeable.

Abdel was very easy to work with. He was polite, professional and transparent throughout the process. Will surely use him again if needed.

VERY SKETCHY - The biggest disappointment and waste of time imaginable. Delay after delay. It took over 3 weeks to diagnosis a coil leak after a GAS AND GO was performed and the details took 5 days to be sent to my insurance company so that they can move forward with even approving the repair. No sense of urgency at all. Owner decides whether or not it's urgent and feels no need to explain scheduling policy so that someone can be home during appointment. Even asking him for a itemized receipt for what I paid for in full was futile. I believe I was overcharged as repair was completed in half the allotted time and although I'm sure I paid for disposal, they had the audacity to leave the boxes filling up my bins. I had to reach out to schedule inspection and they refused to give me a window of arrival. Inspector just showed up at the house. Weathermaster is MUCH more reliable and easier to work with.

Abdel was so helpful! He repaired our heater which helped tremendously in time for those freezing snow days we had. Definitely would recommend! 10/10

I highly recommend this business.
The customer service we received was second to none. He fixed both of our units and checked the next day to make sure everything was working properly. Abdel’s outstanding kindness and knowledge exceeded our expectations. We were impressed with their professionalism and customer service.

Wonderful service! He was communicative of arrival time, he was very kind and helpful, he answered any questions that I had. He stayed late on a Friday night to make sure that the issue was fixed, even though he had another appointment afterwards. 100% would use again!

Contractor was extremely helpful and went the extra mile to get me taken care of. My appointment was scheduled but it was extremely hot and I called to see if he was able to come a day earlier. After getting in touch with him he came within 15mins and solved my problem in no time which I was grateful for. I would high recommend this contractor for your services!

I want anyone who needs AC service to let Smart Choice do it. Abdel is great. He is super nice and professional and he goes out of his way to help people. He's really good at what he does and highly recommended.

Adbel is awesome! He has serviced my AC units the past few years through my warranty company and always goes above and beyond the normal service request. He is always on time and shows you exactly what the problem is and what steps he needs to fix it. After the work is complete he stays and makes sure everything is working as it should. Awesome customer service!

I needed a new part for my air conditioner. Mr. Abdel`s company accepted the job, which I was very grateful. Mr. Abdel was professional, knowledgeable, and extremely helpful. Not only, Mr. Abdel assisted with air conditioner, he helped with other problems with air and heating system. I definitely look forward to utilizing his services again. He was prompt with answering my questions. He provided information about my system, that I was unfamiliar with. He was patient. I'm very appreciative of great service. Thank you Mr. Abdel.

We had our HVAC system blowing out hot air. Abdel replaced a fuse and added Freon. Abdel was very knowledgeable, honest, friendly and understanding. He explained everything he did and went above and beyond! God bless Abdel for the compassion you have for all your customers! You are a diamond in the rough.

Choice home warranty sent Abdel out and he was very responsive, explained the issue and kept his appointments when her had to return with parts. He even followed up a few days later to make sure my heat was still working . Very good customer service