HVAC reviews in Raleigh, North Carolina

We own and operate Spenga North Raleigh which is a fitness studio in North Raleigh. The AC units were not working properly causing a lot of moisture in the studio. Shumate (Intrepid) came right out, identified the problem and had it fixed in just a couple of hours. The tech was so very informative, professional and friendly. Shumate (Intrepid) went above and beyond today. That doesn't happen very often. Thanks to all the employees at Shumate (Intrepid) for decreasing my stress and getting the units fixed.

They stand behind their work. We have been Intrepid customers for three now. Great customer service and they show up when they say they will. The annual service contract is a great deal — the techs are super thorough about maintenance and cleaning during the spring and fall tune ups.

Shumate/Intrepid did a fantastic job for us. We called them out to take a look at our AC, which was not cooling well, and they gave us great advice. Basically saved us thousands of dollars.
If you are looking for an HVAC company that will give you honest advice and look out for your best interest, Shumate/Intrepid is your choice.
Highly recommended.

I recently had a new Goodman heat pump, air handler and all new ductwork installed in my home. I knew it wouldn't be cheap, but I am also in a high-end sales industry and I am a very savvy shopper so I did my research and shopped around. After checking around and getting quotes from 3 other companies, Shumate's price was not only fair, but they also gave me more information about my financing and rebate options. I appreciated that they helped me stick to my budget and didn't try to force me into a more expensive unit (like most of the other companies did). They were professional, honest and on time, clean and very courteous. As a single woman, I am very cautious when inviting strangers into my home. But Marty, and the crew that installed my new equipment made me feel very comfortable. I would highly recommend Shumate to anyone looking to make updates or repairs to their HVAC system. I couldn't be happier!

UPDATE!!...Fast-forward 2 years later... I have been so pleased with the Goodman system, I kept postponing my recommended annual tuneup of the AC unit because it was running so beautifully! I knew I should have had them out to do a check up, but it kept getting pushed down on my list of things to do. Just last week I finally had them out to get everything cleaned and checked and they did such a fantastic job with the service, I could immediately tell a difference in the performance of the system. Everyone I have encountered from the company, from Leslie in the office to Barry our service technician has been a pleasure to do business with.Like I said 2 years ago, if you are looking to do business with a local company, Shumate is the most honest and reliable group of folks you could ask for! I would recommend them to anyone!

Very professional and knowledgeable. Marty was happy to answer every question we had, even the dumb ones. They had us on the schedule in less than a week, and the installation took less than a day to swap out our old system with a new unit. They even took care of our HVAC rebate for us. We are very happy with the results, and we would definitely recommend Shumate to others.

During a recent ice storm our HVAC system stopped working properly - we had heat in the house, but the outside compressor would not turn on. I called Shumate at 9:30 in the morning and they had a service technician at the house a little after noon. The tech was very knowledgeable and checked the entire system quickly, explaining everything as he went; he didn't try to sell me any services or parts that I didn't need.

The repair required a part which had to be ordered, and the same tech returned at my convenience to install the part. The work was done quickly, and the quality was outstanding.

I highly recommend Shumate, and will use them for all of my heating and air conditioning work in the future.

After a thorough consultation, the installation was efficient and completed in just under two hours. I'm thrilled with the new heating system's performance!

We thought we had a broken thermostat, it turned out to be much more complex (and expensive). I'm actually glad it was, because of just slapping up a new thermostat our tech Alphonso was a fantastic diagnostician and found the real problem. He kept digging past the simple fixes until he discovered and solved the two underlying issues. The service he gave us was top-notch and the price was fair.

Had my first visit with AirMakers. They were almost an hour late, which is why I took a star off. Otherwise, the guy spent a decent amount of time checking out the system and addressing concerns. He also noted two issues that the original HVAC company did not do when they put the system in. Overall, it was a good experience.

Kyle and Alex performed my winter check, they notified me on their arrival time, performed a complete check and took the time to explain what they found and adjustments made. Very pleasant to talk with!! I highly recommend AirMakers Heating and Cooling.

I would highly recommend AirMakers. The service was courteous and thorough. My 1st tech Alfonso did a great job and even when there was a puzzling secondary issue, the 2nd tech Lee spent time investigating the problem, fixing it and took the time to explain it to me with patience and grace. These guys will be my go to for HVAC needs.

Technician did great work and was very knowledgeable. Would highly recommend to anyone for HVAC service needs.

I was referred to AirMakers by a colleague at work, and all I can say is…… wow! Tammy, Daisy, and Tyler went above and beyond to help us out with our HVAC issue, and the kindness and patience shown will not be forgotten. Cannot recommmend this company enough, and look forward to working with all of them again when we need maintenance or replacement of our systems. Outstanding people, outstanding company, restores my faith in humanity!! You willl not regret contacting Air Makers. Honest, efficient, and accurate! Thanks so much.

Airmakers had my ac running within hours of me calling them. Alfonso checked, double checked and went above and beyond in making sure everything was working properly. They are an outstanding company with excellent and reliable customer service.

From the moment customer service answered the phone to the moment the van pulled away after fixing our heat I was 100% satisfied with the level of professionalism and courtesy. Alfonso and Alex were able to get to us earlier than expected and spent a lot of time troubleshooting to solve our problem. Highly recommend this company! ⭐⭐⭐⭐⭐

Had our system serviced by Nick at AirMakers. Received a call before he arrived. He was very professional and did a thorough job. AirMakers has never disappointed us with their prices or service. I highly recommend them for all your HVAC needs!!

Great price and excellent service. I recommend this company for any of your HVAC needs.

Lee Manuel came to perform diagnostic on my current HVAC system. He was very professional, very knowledgeable and it was just an overall great experience. I have an older unit and he was very thorough. It very refreshing to have someone as experienced as Lee M to provide excellent feedback when you schedule a visit. Thank you Lee and thank you Airmakers for helping me with my Carrier. HVAC system. 😊

Great service from scheduling a quote, all the way until finished installation. Honestly, the technicians that did the install were the secret sauce. Super friendly, quick, and dedicated. This was my first ac replacement and I cannot think of a single negative thing about AIRMAKERS. Highly recommend and stress free experience. Great Job!

I had a good experience with Airmakers about 20 years ago for a home furnace install. So I tried them again replacing my failed unit with a NG/Heat Pump Hybrid. I’m very happy with the new system. It was a pleasure working with the sales and service staff. The work was quick, careful, and neat.

Our recent routine maintenance appointment went very well. Michael, the technician, arrived on time, completed the work quickly and was very polite. We are very pleased with our decision 10+ years ago to use Airmakers to maintain our heating & cooling systems.