HVAC reviews in Raleigh, North Carolina

We needed to replace a unit upstairs and I got 3 estimates but when Patrick ( co owner) reached out to set up appointment, it was a no brainer, ( had nothing to do with the Marines, semper fi) His professionalism was top notch and he stayed in touch with us until we made the decision without being pushy. Installation day was just as impressive with his employees. Adrian kept me updated with what was happening. Drake( co owner) came by to check on our other unit and was on top of everything. I would definitely recommend this company for all your HVAC needs

Def recommend this company. Drake was able to trouble shoot and fix my vent issue along w the maintenance of my unit. I also received the quote for other repairs needed the same day. Very friendly and easy to work with.

10/10 they’re the best. Very easy to schedule an appointment with. Drake was kind, knowledgeable, him and his team are reliable, they do great work! I haven’t had any issues after they fixed the issue with my house.

These folks exemplify service with a smile. Friendly, professional, and fast. Had an old unit experiencing the end of its life during the highest temperatures of the year. The Parker team worked to get the new unit installed as quickly as possible. I highly recommend Parker and Company for any HVAC needs!

Drake was on time & kept me updated for his arrival time.
Best part he was able to get me in the same day!
Very happy with him!
They are Veteran owned & I love supporting our Vets!

I cannot recommend Parker and Company Heating and air enough. I could go on for hours about how good they’ve been to us. I’ve been working with Drake Parker and his team since we moved into our house. He and his team have been nothing but outstanding since then. Any trouble shooting issues they’ve taken extra time to figure out, and were happy to do so! We even had to replace a unit, that came with the house, due to parts failing early and they prioritized us to make sure we had something before the snow storm. We’re customers for life now.

The entire experience with Parker Co. HVAC couldn't have been better. I decided to change out my entire HVAC split system and was initially starting to just get estimates. From my initial phone call with Patrick, in-home estimate from Drake, and quality installation by Adrian & Jose; I felt comfortable I had found an honest and fair company.
Each and everyone one of these men are quality individuals and I highly recommend Parker Co. HVAC.

These guys are the best contractor we have worked with in our 5 year journey to remediate mold in our home. We replaced 2 units with them and they have gone above and beyond what most anyone would do to make us happy. They are also the ONLY contractor we have found in the triangle that can properly install a whole home dehumidifier directly to the HVAC unit. Most companies install it to only run with the HVAC and this company knows how to hook it up to use existing ducts and be functional regardless of if the HVAC unit is on or not. They will have connected 3 for us by the end of this install and this has been a major victory in terms of safeguarding our home from future mold issues. They are trustworthy around our children and respectful of our home, and each of them are men of good character. Prices are great. So happy we have found them. We will be using them for our 3rd unit replacement and for all of our hvac needs - this is a small business you are going to feel good about supporting!

The technicians arrived promptly and efficiently dismantled our old A/C system within an hour. Their professionalism and attention to detail were truly impressive.

Great service

Effortlessly cool all summer!

I have used Shumate for many years. Todd just left and I am very happy with his knowledge and customer service.

I was told I had a problem with my AC and I called shumate for a 2nd opinion. They could easily have seconded the 1st opinion and made a lot of money. But they didn't. They told the truth. I will NEVER go anywhere else!

Intrepid is by far the best HVAC company in the area. Honest, knowledgeable and Marty’s team very up front. No gimmicks.

I'm so impressed with the quality of service. These are kind, professional people, and they do an amazing job. Thank you for such quick attention to our air-conditioning problem. Highly recommend!

I can’t recommend this company enough! My elderly parents had air conditioning trouble and they squeezed us in the same day even though they were very busy. Todd is the technician that came out and did an amazing job - very professional and thorough!

Great customer service, quick to respond and did a great job on getting us up and running in this heat. The service guys made sure to cover our carpet to make sure nothing happened when they were coming in and out. They also kept me updated with the work as it was going on if there was something they felt I needed to know. Would recommend

Intrepid Comfort Solutions FKA Shumate has taken great care of my business and personal properties for many years. Their professionalism and outstanding service are terrific. I highly recommend them.

I have used shumate before over the years...but this experience has left a terrible imprint with me. Our Technician Todd was very helpful and did all that he could. Long story short...my air wasnt getting cool. The tech came out unplugged my unit and recognized that the coils were frozen in the attic. He Left because their was nothing he could do with it frozen. We were charged $109 for that. He made an appointment for the am so it could be "properly" diagnosed. Which cost me another $75. All i needed was a new filter. Really?? 200 for a filter. And coils to manually thaw out overnight(a night with no air)!! When i called the owner to let him know my concerns...he could care less. He basically said its my decision if i took my business elsewhere and if his tech drives into my drive way and never gets out...there is still a $109 charge. This dude was rude and disrespectful. Ill take my chances with a a referral next time. Even if my equipment is under warranty...theres no savings. The parts arent that expensive...so im paying 3x the amount for the labor. Trust me...go elsewhere!! My technician tried to fight on my behalf...but it was out of his hands!! #unhappycustomer #rudeowner #moneyhungry

I would have given 4 stars, except that the service was scheduled for 10 am, and no one called, until after I called the office @ 10:45, to tell me that the tech had been delayed. The service tech arrived 4 hours later. He was competent and fixed my problem. The price for service would have been a bit above average without the $25.00 first time discount, but all in all worth it as long as they back up their work. If so, I'd be inclined to use Shumate again.

Shumate replaced the gas pack for our downstairs unit and the a/c for our upstairs unit. Each interaction we had with Shumate was positive, from scheduling the initial estimate to completion of the installation.

During the estimate, Marty (the estimator) did not try to upsell anything that we did not need. For example, each of the other bids from Shumate's competitors included thermostats as part of a package deal. I'm perfectly happy with the programmable thermostats I currently have and didn't want to change them out. Shumate only replaced what wasn't working in order to minimize my costs.

We have a toddler and an infant that were still sleeping when Shumate arrived in the morning to install our HVAC units. My wife requested that the technicians delay as much as possible the work that was required in the attic so that the children wouldn't be jarred awake with noise. The techs were courteous in responding that they would complete as much as possible outside the home before having to access the attic and did not wake the children at all.

In addition, we have baby gates installed on our stairs to minimize the possibility of stair case accidents. The technicians always opened and closed the gates behind them during the frequent times they had to either climb or descend the stairs. While I assume this was an annoyance for them, they did not display any annoyance and remained courteous and professional at all times.

We're very happy with the entire experience with Shumate and would highly recommend them without any reservation.