HVAC reviews in Raleigh, North Carolina

Technician (Justin) gave excellent customer service. Prompt arrival, competent, polite, explained work done. Went extra mile to change filters in the house for me without my asking.

I love Air Works. They are reliable, trustworthy, and friendly. I trust that they have my best interest at heart and do a thorough job of maintaining and servicing my system.

Professional, reliable, timely, and reasonably priced! Ricky is great. Their entire staff is friendly. I have used them for both properties for years.

The Tech. called before the scheduled appointment to let me know he was on his way. He was respectful and professional. I appreciated the payment options provided as well as the wonderful service provided when scheduling my appointment. 10/10!

We have been a customer for the past 4-5 yrs. Not only was their response time quick, but they preformed the needed repairs on 2 very old heat pumps to keep them running until our remodel. 2 years ago installed new HVAC systems. While pricing was better than other quotes, the honest and trustful way they operate can not be beat. HIGHLY recommend them to anyone needing HVAC work.

As always, great service. Their team of Caesar, Brad, Justin and Dillon did a great job in replacing our OLD furnace and ductwork. Very polite, on time, worked diligently and cleaned up afterwards.

We would give six stars if we could. They were prompt, professional and priced reasonably. They replaced our HVAC system in just one morning. The blower on the system is significantly stronger than the old one and it caused the panels to make noises when it came in and shut off. They came out the next day and fixed the issue for free. We were pleasantly surprised and grateful. Would definitely recommend.

The best, very responsive and charge a fair price. We had no heat on a very cold day this week. Once I called them they came to my house within four hours. I was told by their technician that they rescheduled customers with maintenance requests in order to service customers without heat.

On time with quality work!! Scheduling is easy. Ricky and Patrick called ahead, we’re here on time, did a quality inspection and maintenance of my 2 HVAC units. Will keep using AirWorks for sure!!!

They were very responsive to our emergency at 6:00 on a Friday night. Had a tech come the next morning at 8:30 who worked to get our air back on. I highly recommend Air Works for all your heating and cooling needs.

I decided to go with Air Works because of recommendations from people I know who used them. My existing HVAC systems were failing, and the temperature was rising in my home daily. They were easy to contact, and sent a tech out quickly who was able to answer all my questions - and I had a lot of them! We were able to wrap things up quickly, and before I knew it I had two nice new HVAC systems professionally installed in my home that I'm very happy with. I'd recommend Air Works to anyone looking for a solid, professional experience.

Been working with AirWorks for years. Just had Bryan install a new American Standard Gas Pack system to replace our aging unit. He and his crew did a great job. Install looks great and the system functions beyond my expectations. Highly recommend.

Great service and competitive prices. The team were extremely knowledgeable, on time, professional, and went above and beyond. They did 2 full HVAC replacements, and I could not be happier with the results. I would not hesitate to recommend Air Works to anyone!

Very impressed! I was originally just looking for an estimate to compare to another company and we selected Air Works instead. From the first phone call to clean up from installation we couldn't be happier. Great customer service and great quality equipment. We will definitely be calling Air Works when the time comes to replace our other unit.

First time using this spectacular family owned business. I told them my AC unit wasn't working properly and they sent someone right out. Our home is comfortable again!!!!! I was greeted with a friendly face and an informative air works employee.I will definitely use Air Works for maintenance and or replacement of my unit.

Great, personalized service. I love the fact that I deal with the same core people on an annual basis vs. some "Brand Name" or "Big Company." I felt they kept our old units going as long as possible without pressuring us to replace them. However, when those units finally died (at different times), we bought our new units through Air Works and had them installed. I appreciated how they not only provide recommendations for these major purchases, but offered reasons behind their recommendations as well as the costs and benefits of various alternatives.

Thanks to Air works Heating and Air for taking care of what I need for years to maintain my HVAC MAINTENANCE! I recommend this company to family members, friends and to anyone! This is very awesome company I trust their business and the technicians! I appreciate to Patrick today the newest technician in the company, he told me, but he’s honesty and professional, I count and trust!
Thanks again, Air Works Heating and Air & Pattrick, the technician!
Derek Nayrcom!

Everyone at Air Works was wonderful to work with and I highly recommend this company. The techs that came out to the house were clean, professional, and very knowledgeable. Thank you Ricky, Josh, and Patrick!

I've been using Air Works exclusively for over 10 years now. They recently performed an entire reinstall for my downstairs and upstairs. I was provided with several options so that I could determine what best fit my budget. The service was exceptional as always. Bryan and his crew arrived exactly when they said they would and completed the work exactly when they said they would. Michelle and her staff was amazing as well, providing clear and prompt communication. I can't say enough about Air Works. Professional, quality, cost effective service. If you're considering a new HVAC company, PLEASE give Michelle a call immediately!

I have been using Air Works for years now. They are a family run business. Super friendly. Very responsive. I use their package which provides me with a Spring and Fall checkup for one price. They replaced both of my units a few years back and got me a great 0% finance deal. I will continue to use them.

Air Works has been servicing my HVAC system for 9 years. They're very reliable. Justin is great. He's always on time and very knowledgeable.