HVAC reviews in Raleigh, North Carolina

Six and Fix spends much more time doing routine maintenance than our last company. We have 2 separate systems and their technician spent at least 2 hours inspecting them and everything checked out A-OK. The other company’s technician never spent more than 30 minutes checking out the same 2 systems.

Highly recommend! Our HVAC stopped working on one of the hottest days of the summer and Alex from 6 & Fix saved the day! He arrived promptly, identified the issue after a thorough assessment, and quickly fixed the problem for a reasonable price. Our system was back up and cooling in no time, which was such a relief!

When all other companies couldn't fit us in, 6 & Fix really delivered on their promise of same-day service and repairs, and with a toddler under 2 at home, that type of service is invaluable. Thanks again Alex and 6 & Fix!

We had a great experience with the crew that installed a heat pump on the third floor, and with Alex who plays a QA function. Alex pointed out some issues that others ignored with our second floor unit. After he made some adjustments on the unit, it is working better than ever!

My mother had a brand new $17000 Daikin system installed & less than 6 months later she had to call them to fix her a/c because it went out. Since the install less than 2 years ago she has had to have them come out over 4 times for the SAME piece that they say “keeps breaking”. If it was installed correctly the first, or even the second time, why does it keep breaking and she has had to PAY them to come out EACH time.

Save your money!! Do NOT let them install the Daikin system in your home!! It seems fancy, but they do NOT know what they are doing with it & she has had to suffer.

-signed currently sitting in her HOT house on a 90 degree day after it’s been out for going on 5 days now, waiting for “a piece (the same piece that keeps breaking) to be ordered& delivered”

Changes happen at 6&Fix and not for the best. This year (fall, 2025) it is the first time when I am trying to schedule a maintenance visit with difficulty. I am messaged by them to return a call for scheduling. I am calling, and told that someone will contact me soon. After 5 days (no contact), I call them again today (10/6/2025) just to be told that someone (!) will contact me today. Will see how this goes. But it it frustrating that I have to make calls, repeatedly, when it used to be simple: I used to call and schedule on the spot. Now I am waisting time with repeated calls. 6&Fix, time is money not only for you, but for your clients as well. I am a 5-year client with 6&Fix, for the record.

The team at 6 & Fix always comes through with great service. Jason did a thorough job on both systems in my house. The detailed report along with supporting photos gives me peace of mind.

Been using this company for a long time. Never had a single bad experience! Ryan showed up today and waa very thorough took him time and explained all his results very well. Thanks Ryan!

Had a client start some simple work on an old restaurant space for a popular donut shop in the Triangle. Contract is dated on May, we were promised that the client would be open after JULY 4TH. Here we are late October and nothing. Stopped all communications and no longer picks up the phone or responds to texts! Do not use these folks no matter what you do!

Ryan was very thorough and knowledgeable regarding the diagnostics he did on my system. He was able to resolve my issue about my heat. I appreciated the way he explained things as he went along.

Arrived 4 hours after calling, fixed it quickly, and not expensive. They've handled my HVAC from install to maintenance for the 31 year life of my house

I have three HVAC systems. All three were serviced total by a very competent and respectful individual. One of the units is new and has a maintenance contract. The price below covers servicing the other two units twice a year.

Matt was an excellent technician. Personable without wasting my time. Informative in that he told me 1) what he was going to do 2) why he was going to do it and 3) summarized his findings before completing the job.

Matt, like all technicians we've worked with have been courteous, conscientious, and professional. Whether the original R&S or 6 and fix, they continue a and fine history of excellence.

Alex was amazing! He checked out our equipment and offered a reasonable price to replace it. He checked to make sure all of our equipment was safe and in working order. The team at 6 and Fix was great to work with...prompt, reliable and hard working.

I am so sorry to say that we have had a horrible experience this time. We have been customers for almost 40 years with absolutely no problems until now. In January we purchased two new systems($30,000). We have had nothing but problems since, including having no air conditioning down stairs for 10 weeks this summer! At first, we were being charged $117 for service calls! I understand all about having to order parts. What I don’t understand is being told constantly and I mean constantly that someone will call or someone will come or you’re on the schedule and those things never being true. I always had to call them several times to finally get anything done. We rarely got angry with anyone(maybe that was our problem) We are LONGTIME customers that have always paid our bills immediately. I really have never felt as disrespected as I do now by a company that I have always had a great relationship with and have always given excellent reviews.

Jason worked quickly and efficiently. He acted professionally and was focused on his work. He was also polite and thorough as he explained of his activities. I’d be glad to have him work on my heating system anytime.

My HVAC system was replaced, and throughout the process, Alex kept me updated and ensured the job was completed to the highest standards. The company, technicians, and especially Alex were professional, thorough, and provided me with excellent service! I highly recommend them for any HVAC repairs or replacements.

Diagnosis of failure of new unit to cool was a time consuming and complex process. It was skillfully undertaken and the problem, which developed external to the equipment post installation was resolved.Leaked coolant due to ruptured line was replaced!

Called Six and Fix for a repair of my old system. They came out quickly told me I could repair or replace my system at comparable prices. I decided to replace. They said they could a new system installed by the end of the next week.

After the installation I looked over the work. A new unit was installed but not a new plenums as listed in the install scope they gave me. Also machine was out of level and overall quality of work was poor. It took them 4 months to come out and finish the work they said they would do. I withheld full payment until then. Would not recommend for new system installs. And knowing what I know now should have gotten a second opinion.

Horrible Horrible service. Nick is apparently the only one that can do anything around here, except he doesn't. The other staff members try to be helpful but cannot make things happen so this review is not a reflection of them. I was charged for a service, the plumber went out, told my tenant they would be back because they did not bring the essential tools (problem number 1) (also failed to notify me or the owner that the service was not completed problem number 2) I had to find out from the tenant that the work was not done. (Keep in mind, WE HAVE ALREADY PAID) Now I cannot seem to get ahold of Nick despite repeated calls and staff requesting he call me back. An absolute scam of a company. Do not be fooled by their pricing. They need to offer decent prices in order to get clientele because they cannot keep a customer with crappy work. 0/10 DO NOT RECOMMEND. Whoever owns this company seriously needs to reconsider their staffing. There is apparently no one over Nick but when your HIGHEST PERSON IS NOT DOING THEIR JOB...that is an absolute joke.

What a godsend this company is! I called Nick, the owner because he had been recommended. My heater had stopped working on Tuesday and it was cold outside and inside!! He dispatched Jason who was able to work me in very quickly. My unit is 13 years old and I feared the worst. Jason got it up and running but cautioned me that a lot of rust was taking over my unit as I feared for a unit that old. I now know just who to call when the old girl kicks the bucket!! Thank you Nick and Jason!!