HVAC reviews in Raleigh, North Carolina

Good, clear comms with Shannon (front desk) and exceptional on-site service provided by Justin. Got all my questions answered and "heads up", friendly advises received and acknowledged. Looking forward to renewing my contract. Thank you!

6 & Fix always does a fantastic job, from easy scheduling to prompt, professional service. Tech Justin was on time, informed me as to what he was doing, finished within an hour and ended the service asking me if I had any questions. Would recommend 6 & Fix to anyone

They used to be great, but it appears they've either sold to a new management company, or done some corporate "restructuring" nonsense. I used to be able to call directly to the Raleigh office off Glenwood, and always spoke to the same gentleman. He was always extremely pleasant and efficient. Wish I remembered his name!

Now when you call it goes to a corporate call center with rude, unhelpful people. I called several days ago and spent over 10 minutes getting an "appointment set up" for a routine maintenance. By the way, Six and Fix *used to* call me and schedule these without me even needing to think about it. I realized it had been a long time since I'd seen anyone around and decided I'd better call myself.

Well, the uninterested guy on the line spent ages apparently collecting my information (even though I've been a customer for literal years) and typing a lot of it down incorrectly along the way. At the end he simply said "someone will call you back to schedule an appointment" and hung up. Huh? I thought that's what I was doing right now? I waited a few days anyways, trusting the process but no one ever called.

So I just called back and got an uninterested and unhelpful woman on the line this time. She spent a while taking down the same information that I already gave last time (and presumably still had on file at the actual Glenwood location, not wherever this call center was) and then informed me that the closest availability that they had was November 26th, over a month away. Huh? In the past dozen routine maintenance visits I've had with them it was never more than a few days to get someone out. So, what? They've just fired all their employees? Cutting costs so that the C-suites can make a bigger bonus this year?

I hate to say it, but Six and Fix is trash now. They used to be amazing. And as of a year ago, I would have given them 5 stars. But now, they've changed - undoubtedly some executive nonsense to make bigger profits for themselves at the expense of everyone else. It's a shame; just another example of the decline of quality in the pursuit of greed.

6 and Fix did a great job on numerous plumbing issues I had. I got a second opinion and 6 and Fix's prices were better. I would highly recommend Cal for your plumbing needs. He's totally certified and does everything with a lot of pride and care. Joe in the office was great to work with also.

Alex was so knowledgeable and professional!! He went above and beyond to explain everything to me! He came out to check our system and fixed an issue we were having! Highly recommend! We will be switching to 6 and fix for all of our future needs!

Very knowledgeable team. Appreciated that they wanted to double check a repair for options in-person before they just sent a quote. Alex (?) was great and spent extra time making sure I understood our current system.

We have used this company for HVAC maintenance for several years, and the experience has been consistently frustrating. Nearly every single visit they show up with the wrong air filters—despite having serviced our system before and having our information on file. Each time we’re promised they’ll return with the correct filters, and that never happens.
Most recently, we had a simple thermostat issue that only required replacing a fuse, yet they charged us over $400. They had no problem taking our money immediately, but days later we still have not received an invoice, despite multiple follow-up calls. This behavior is completely unacceptable and feels intentionally deceptive. We will absolutely not be using this company again and strongly caution others against doing so

These guys are great!! Very professional and they always go the extra mile to help when needed. Each tech is highly skilled and experienced and able to offer creative options to fix and maintain systems. Can’t say enough how much we appreciate their work.

I had an outstanding experience with 6 & Fix conditioning my crawl space and installing a new furnace, AC, and dehumidifiers. All the workmen were polite and professional. A special recognition goes out to Alex, who supervised the project. He explained everything in the beginning, oversaw the project expertly, and showed me the completed work (as we crawled under the house). He is the best HVAC specialist I have ever met.

The heat stopped working in my house on a Sunday night in January 2026. 6 & Fix came over early afternoon on Monday to fix it despite ice storm and difficult driving conditions. They got it working again quickly and did maintenance to get it in top working condition. The price seemed reasonable. They were very professional and efficient.

Jacob did an awesome job today of tuning up my old HVAC system getting ready for the winter! He found a minor problem and fixed it. didn't cost me a penny extra and he explained to me the exhaust part he had to clean out. He was personable, left everything like he found it and very respectful of our property. When he was done he explained the system to me more than I needed to know, even though I am a mechanical kind of person. Another good experience with 6 & Fix! I'll be renewing my contract with them again next year.

Very nice tech, but problem not fixed! By 9 that evening the thermostat had dropped to 60 again, I reset ir, when I got up at 4 am, it was running full blast again at 70 and it was set for 64! This thermostat seems to be a joke! 4 years old! I will not recommend this type of system to anyone and will probably have it replaced with a normal HVAC system. I will also want reimbursement for the years it should've lasted. Court if necessary! My old HVAC system lasted 24 years with 1 maintenance performed!

6 and Fix was extremely prompt and addressed all of our issues completely! Our heater went out, our water heater broke and we had a leak in the bathroom all at the same time and they took care of everything while being honest and upfront about the costs. Highly recommend Cal as he took the time to make sure we were satisfied with everything. Thanks all!

6 & Fix is my go-to HVAC company now. I particularly want to give a shout out to Alex who found issues with our old unit's design which was really causing our issues. Alex discovered that old old refrigerant lines were too small for our unit among other things. We purchased the unit he recommended and our HVAC is wonderfully consistent on all 3 floors of our home.

I had multiple plumbing and installs to be done!
My Plummer Cal was professional - very skilled and his advisement was well received!
My bathrooms look perfect and I have peace of mind they will not leak!
Any plumbing services needed - I highly recommend the service!

I have been using 6 & fix Services for over six years now. They have maintained my HVAC system and air handler with expert technicians. The technicians are great, friendly and answer all and any concerns you might have.They offer emergency services and hours which for me is truly a blessing. The technicians are truly a delight, respectful, knowledgeable and patient. I do rely on a company I can trust, that value me as a consumer or I would not utilize their services. No matter the situation they are always available to assist and I am grateful. I know there are many companies out there but I prefer to stick with the one that always solves the problems and they do. Yep, I am a real customer posting this review so you judge for yourself. They also offer coupons which makes life a little easier in these difficult times. You can also find their website online that offers other services. Having signed up for yearly maintenance, two visits per year, saves money and time. No matter what you do after reading my review, all I can say is make sure you hire a legitimate, honest company so you don’t have regrets later on. Before I found 6 & fix, I was taken by a supposed reputable company and it costs me money I did not have. I recommend 6 & fix who have done a great job at maintaining my units without any hesitancy at all. Like the old saying goes, lol, you get what you pay for.

Alex Malatesta came to check and assess the duct work. He took his time to go through the attic and crawlspace to ensure performance. He made his recommendations to replace few in the attic. He was totally courteous, knowing exactly what is needed and made sure to take the time to explain everything. He definitely made me extremely comfortable and trust his assessment. He made sure we fully understood his assessment and recommendation. His patience and ability to answer every question we had was outstanding. Alex is definitely the person one would want to have whenever a major issue occurs with the HVAC. I highly recommend him and would ask for him at all times. His follow up when the duct work was being installed and involvement proved that he puts his customers first and ensures the job is done to their satisfaction. What a blessing to have someone like him. His directions to the crew were very clear and they both did a great job. The two technicians completed the job and made sure the attic was spotless. They also went around to clean every vent. My wife and I were totally satisfied and pleased. Thank you Alex for all the professionalism you provided and for the efficient work your team did.

I contacted Six and Fix after our HVAC unit stopped producing heat. A technician came out the same day and walked us through several repair options, ultimately recommending replacement. He clearly explained the issues and supported his recommendation with photos, which we appreciated.
The following day, Alex visited our home to review the layout, assess the square footage, and determine the system that would best meet our needs. He presented multiple options, took the time to explain the differences, and helped us select the solution that made the most sense for our home. He also thoroughly reviewed financing options, offering plans that worked well for us.
Within two days, we had a fully functioning new HVAC system installed. Several weeks later, Alex returned to check on the system and install a new thermostat. He walked us through the setup and explained all of its features in a clear and helpful way.
Alex was truly a pleasure to work with—professional, knowledgeable, and attentive throughout the entire process. If we have any future HVAC needs, we will absolutely reach out to Alex and the Six and Fix team again. We are extremely grateful to have gone from no heat one day to a brand-new system just two days later, especially during the coldest time of winter. Thank you again.

We have been using 6 & Fix for about 10 years. Early on there were some customer satisfaction issues. They worked it out and we have been happy since. Their technicians, Jason, is great! He has been servicing our units for many years.

This NC weather hot and cold spring in the winter put a strain on my HVAC. Tim and his crew new exactly how to repair my system. Affordable and quality work. Honesty and integrity are hard to come by these days but Exactemp is on point. Great job guys!

For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as new. Their technicians are well trained and courteous and will not try to sell something you don't need. About 5 years ago I had an emergency plumbing problem on a hot summer weekend and their technician was here within an hour after I called and fixed the problem. Providing great service at a reasonable price has kept them in business 93 years.