HVAC reviews in Raleigh, North Carolina

Custom air conditioning is great! Adam came for maintenance and was very professional, He told me exactly what he was doing and why. I have used them for service in the past and they were quick to resolve any issues.

Been using them for several years now and their communication, professionalism, and honesty are always first rate. Thank you again for your excellent service and quick response.

The technician for our AC service was Ean. He was wonderful! My husband found him to be very knowledgeable and professional. He took care of our AC problem in a timely manner. In the future we will ask specifically for him!.

Stephen Davis the tech did an outstanding job!!! He was very honest, fast, and professional. I recommend him! Custom Air Conditioning always delivers. 10/10 A+

Great service, fixed our heating issue. Many thanks.

Custom Air is my go-to company for air and heating replacement and service. They are very professional, get the job done, and make sure everything is nice and clean before leaving. They are fair priced and very easy to work with. Once you work with them, you won't want to go anywhere else. Give them a try!!!

Owned my home for 9 years and have a very large complex system. Custom Aire have consistently provided me with professional and competent service.Teck Ean Karpinski is a true professional

Ean arrived within the timeframe given. He was courteous, knowledgeable, neat, fixed what he could under the circumstances, and answered any questions to my satisfaction. He is an asset to Custom A/C.

I have used Custom Air Conditioning for 10 years. They put in my HVAC system when the house was built and I've had a service contract with them all these years.
I've always be more than pleased with their work and their professionalism.
And their technician, Max, is the best!!!

Technicians Ean & Parker took care of our HVAC system in a very professional manner. Also gave us tips that were very helpful in keeping the system running efficiently. Would like for them to service our system on the next appointment.

Been using Custom Air Conditioning for several years, and found them to be professional and reliable. Ian is knowledgeable and does great work. He gladly answers all my questions and takes good care of my home.

I have always had good experience with Custom AC services. The owner and the staff are knowledgeable, helpful and professional. Today, Max did the summer maintenance visit which helps find and prevents problems, and makes the system perform more efficiently. Highly recommended!

Our A/C went out during hot day in August. Our regular HVAC company could not get to us for 2-3 days, which in 90+ temperatures was not good... Called Custom Air Conditioning and they had someone out there the same day. Adam was our service technician, arrived even earlier than promised, quickly diagnosed the issue and returned the next day with the needed part to repair the system. Adam was great, courteous, punctual and was right on with his diagnosis of the problem and estimate for the repair. He had the system up and running as promised. Very happy with the experience overall, I will be using these guys from now on for my HVAC needs.

10/10, would recommend! Custom Air Conditioning was able to help solve my problem quickly and professionally. Richard discovered that the part I needed was under warranty even when another company said it wasn't. Saved me $1,000! And thanks to Adam, my A/C was back up after only an hour's worth of work. Highly satisfied!

Our AC went out in the hottest week of the year. I called Custom Air Conditioning when they opened and Adam was able to come first thing in the morning. He arrived on time (only about an hour after I called!). He was fast and thorough. He replaced our capacitor under warranty and was done in less than half an hour! The house is cooling! Great service.

Steve was prompt and timely. He came out and quickly diagnosed the problem was efficient, walked a step-by-step of everything that he was doing. He quickly let us know that it was just our thermostat and fix the problem. They weren't no upcharge or sales tactics, he was very trustworthy and I definitely use them again.

Thanks Richard and Team. I had a great experience with my hvac replacement. We will do business again.

Things I noticed. Accurate website, prompt follow up to all calls or emails, a true evaluation of my home to ensure they spec the right system and duct work, fair pricing, quality workmanship, quality control appointment after install.

The Technician Ean from Custom Heating &Air was very professional and took time to answer any questions I had.He was prompt ,ontime getting to me and took His time. I'll definitely ask for Him here on out and recommend Him to New Customers.

Ean came today to put a temporary fix on my old air conditioning system.
Ean was professional, polite, personable, and knowledgeable.
Custom Air is indeed lucky to have this fine young man!
-Maggie Pollack

Custom Air is a good company. I have used them for several years. Eon is a great technician and knows what he is doing. He has a lot of experience.

This is a reputable company and we have been using them for years. Parker was our technician today and did a terrific job troubleshooting an issue we had, and resolving it.