Plumbing reviews in Raleigh, North Carolina

The Service Pro technician, Jason Holleman, was excellent. He was prompt, courteous, and professional. Jason is a knowledgable and experienced plumber who takes pride in doing the job right. We were very pleased with his work and highly recommend him to others.

I can't say enough how please we are with Your Service Pro of NC. I appreciate that they call ahead of time so that I could still work today before they got to my house. We have several projects coming up over the next year, and we will definitely be using them in the future. Thank you to Jake for taking care of the leak.

Your Service Pro of NC made a bad experience a pleasant one! A member of their team came after hours to stop our overflowing toilet and had a team member at our house first thing to fix the problem. They were able to quickly identify the issue and gave great advice on next steps and what to tell my HOA. They go above and beyond to communicate the status of your appointment, provide background on your technician, and let you know when the job is complete. A special thanks to Andrew and Jason!

These guys were great; timely, professional, and good customer service. We had a water tank die on a Friday morning. Andrew came out by noon to assess it and by Monday morning there was a team there installing. Would highly recommend.

Your Service Pro was great. One of the owners actually came out to unclog my kitchen drain and had me back in business in less than an hour. He also gave me some free tips that will save me service calls in the future. Highly recommend them!

Jake arrived early and diagnosed the problem with my kitchen faucet immediately. The faucet could not be repaired and required replacement. He agreed to wait while I ran to Home Depot to purchase a new faucet so I wouldn't have to schedule another appointment! He installed the new faucet in no time flat. Very friendly and professional. They will have my repeat business the next time I have a plumbing need!

Andrew, the owner, called personally to set up a technician. He then sent me a photograph of the technician so we would know who to let in the house. This was professional, considerate and comforting, especially since my (grown) daughter was going to be at home alone with him.
Then Jake, the technician, arrived promptly. He was considerate of our home and pets. He was knowledgeable and went right to work fixing our problem. Your Service Pro is now our new plumber.

This was the second time that Jason was out to help with my gas grill. This last time was to take out my old one and replace with a new one. He and Steven arrived on time and did a fantastic job! I could not be happier with their work and plan to use this company for all plumbing services in the future. Highly recommend.

I had a gas leak at a valve connecting to my fireplace. Jason came and quickly found the issue and fixed it. It did not require any parts and he professionally fixed it at a very fair price. They are honest and affordable and did great work!

Jason, Andrew and the rest of the team are very knowledgeable and professional. They will not do unnecessary/costly work. I've used them twice and my family uses them any time there is a plumbing issue. They repaired my outdoor spigot that leaked due to freezing temps and found a quick fix for an otherwise complicated shower spigot repair. I highly recommend Your Service Pro of NC!

Jason is the Master plumber who replaced a gas line shut off valve for us. He was both knowledgeable and professional. We felt confident about his experience so we asked him about some other matters / projects., and subsequently to also re-plumb a kitchen sink drain line during this visit. I would recommend him to others and will hire him again ourselves

Professional and dependable service. With so many options out there for who to call for plumbing or water heater servicing, who do you call? I'd highly recommend Your Service Pro of NC if you want to work with a group of professionals and want the job done correctly. I had an odd request about the timing of day I wanted the water heater installed and Your Service Pro was finished with the job at exactly the time I requested they be done. Prices are reasonably priced with competitors and the quality of work and professionalism are all reasons you should give them a call for your plumbing needs. The guys that came out to install the water heater were very courteous. I'd highly recommend that you call this company before trying any others.

Hugh shout-out to Your Service Pro of NC (Raleigh Computer Dr location) for handling a big problem with my bathroom sink drain. I was under a time constraint because of some upcoming surgery and owner Andrew could not have been more attentive. He contacted a specialist to actually do the job and followed through on every detail. I was so happy, relieved, and satisfied with his professionalism, attentiveness, and kindness.
Please consider Your Service Pro for your basic plumbing needs - you will not be disappointed.

We used Your Service Pro to install a new gas top stove that was previously electric. They came out on time for the quote and gave us a fair price. Our technician, Jason, was very professional and pleasant. On the scheduled day to actually install the unit he was right on time and did a great job. Would totally recommend this company!

In our opinion- Very dishonest and unreliable. We paid for services that should have taken 1-2 weeks at most, and it got dragged out for 4-5 months, due to a multitude of excuses as to why they couldn't complete the work, or show up at all. In the end, all of the services we paid for have still not been completed, and the work that was done, was not done properly. Their water heater installation FAILED inspection with the county. We paid Your Service Pro of NC a great deal of money expecting professional service, and timely repairs-- that is not what we received. Our mistake was paying them in full before all services were rendered, and inspections were completed. This company canceled appointments MANY times, would not answer ANY phone calls, or respond to ANY emails. The owner Andrew is in our opinion, rude and dismissive, in that he gave zero explanation of why the installation wasn't done properly, why the additional work was not completed, as well as zero reason why we never received a return email or phone call. They never took any accountability for the work not being done correctly, the lack of response, etc. Would not recommend this company.

Just had the hardware in both of my toilet tanks replaced. Your Service Pro of NC did a great job. Jason came and did the work. Explained everything he did as he replaced the old corroded parts. Very much appreciated the email I received prior to Jason coming out - had his picture and a brief resume. I would highly recommend this company.

Your Service Pro of NC was incredibly knowledgeable, professional and affordable. They were able to get us on the schedule immediately, called 30 minutes (right on time) before the appointment to say they were on the way, sent an email with a bio/description and photo of the service professional we would be expecting and a follow up email after the service was completed.

Jason was very professional from start to finish, took time to thoroughly inspect every factor that could be causing our program and solved the issue- while also giving us his cell phone in case we need it for any reason.

We would not hesitate to contact Your Service Pro of NC again!

Andrew and his team were great. Our water heater went out and needed a part to fix it. They confirmed it was under warranty with the company and ordered it overnight. The tech (Jake) was on time and did a great job! I highly recommend.

I selected Your Service Pro based on these reviews to replace a hose bib at my mother-in-law's house. I was so impressed with Jason I immediately scheduled him to replace the water shut-off valve at my house, which he did today. I have found our plumbers, and I'm confident you'll be pleased as well. I'm also confident you can't beat their prices! I highly recommend Your Service Pro.

Your Service Pro of NC is great! Andrew came out to assess our issue and Jake returned the next day to fix it. I felt like I could trust them, as they didn't just jump to the most expensive way to repair our issue. They were recommended by us by our realtor and we'd use them again should the need arise. Would definitely recommend to others!

Jason called us the day of our appointment to give us an estimated arrival time (which we appreciated!). Once at the house, he and Steven were courteous and professional. They assessed the job, diagnosed the problem, and completed the work promptly. They were fantastic and the price was very fair. We will absolutely call Jason again if we have any other plumbing issues!! Job well done!