HVAC reviews in Akron, Ohio

Beckwith installed house air conditioning in our house. The job was done efficiently, and the workers were courteous and pleasant. The units worked as described. Overall, a good experience!

The owner got Mike the repair man out the next day. And the problem was fix the following day. Couldn’t say enough about Mike.

This is the place to go for any heating and cooling needs. They've worked at both my home and at my business, and always been very honest and professional. Thank you for the treat service Beckwith!

I've had the pleasure to work with Bruce Beckwith from Beckwith Heating and Cooling to interview him and help him with his video marketing efforts. I am so impressed by his honesty and strong work ethics. If I lived in Akron, you can be sure I'd use Beckwith Heating and Cooling for all my HVAC needs! Their amount of knowledge and experience is hands down superior.

They have responded in a timely fashion. They recharges my system on the first service call, but there must have been a leak so they came out a couple of months later to recharge and test. They said it was fixed but I guess I will have to wait to next summer to find out.

I have Beckwith service my boiler every year. They are reliable, friendly and are interested in helping me keep my system running the best it can. I recommend them!

Adam was our service technician. He is always friendly and professional and understands what he’s doing. Would highly recommend Beckwith For your heating & A/C service.

They performed our annual maintenance on our heating and cooling system. Have used them for over 10 years. I highly recommend this company. Inexpensive and they do a great job.

I had a leaky pipe on my boiler system. Beckwith came out to take a look. After looking at the leak, the technician wanted to see the boiler. He opened the release valve, but it wasn't draining properly. So, he hit the valve with a hammer. This broke the valve off and resulted in water leaking on my basement floor. Since the parts store was closed at the time of service, I had no heat for the night (in winter). They were nice enough to bring over some space heaters. However, I had to duct tape a funnel and hose to were the new leak was so it wouldn't flood my basement during the night because he couldn't stop the water without shutting it off to the whole house. Long story short, they came back the next day and fixed what they broke, plus a bit more as one of the water cut off valves was corroded (It is still unclear to me why they needed to try and drain the system that evening if the part store was not open, they couldn't do the work then, and my other valve was corroded). They covered $300 for the part they broke, but I still had to pay a $70 diagnostic fee and $475 for the extra work they did. In the end, I never got a clear estimate on my original problem, until I called in and made several requests for estimates. They quoted between $700-$1500 to fix my original issue. I called another local plumber who completed the job for less than $400. I gave the second star because at least they fixed what they broke. However, they should have at least waived the diagnostic charge since it took them several days to get an estimate, I had to contact them several times to get the estimate for the original leak, and I had to pay extra for water and electric that evening. (TLDR: Moral of the story, go somewhere else for better work at a fair price).

After discussing issue with rep who made the appointment and recommended the 10 point inspection and said it would cover my issue, didn't find out until the guy actually arrived, who didn't fully understand why he was there and had to discuss with him again the problem, then he looked at my furnace and then informed me that the 10 point wouldn't cover it, it would be additional. so communication between scheduler and workman needs to be better or the scheduler needs to determine what the right cost is before telling the customer the wrong info.

Came home from work the day before the polar plunge in January and my furnace sounded like it might take off through the roof. I called Beckwith immediately and a tech was out in a few hours. He had to go get the part he needed and within hours I had heat again. Just in time to fight off the cold temps. The tech was very friendly and understanding and I appreciate his quickness to resolve my issues with my furnace. Thank you!

My furnace was not working and when I called they were able to send out a technician immediately. Furnace was up and running within the hour. I would highly recommend Beckwith to anyone who needs their services.

We were having a problem with our heat not shutting off suddenly. Even though it only happened once, it worried us. We called to have our furnace serviced and also asked to have our thermostat replaced just in case ours was not working properly. We had purchased a round, good brand at a hardware store that they installed. A few weeks later, the problem happened again on a Saturday morning. I called and a service man came out shortly. He could not find anything wrong, so he again changed the thermostat again, this time he installed a new digital one. This was a nightmare....we had to turn it on AND OFF everytime. So scary. We turned it off on Monday morning, I drove to the Beckworth office and talked to Justin to explain what was happening. He and Mr. Young came right out, quickly diagnosed the situation causing the problem with the thermostat, fixed it with a simple solution, and it has been working perfectly since. It was not the thermostat, but cold air behind the wall where the thermostat was located and as soon as it was plugged, we were warm again and everything working normally. Thank you for diagnosing the problem, and not just trying to sell us a new furnace.

I would not deal with this company ever again. I had them service my air conditioning and heating this summer to make sure my heating system was ready for winter on 8/7/17. On 1/5/18 my furnance quit working. They mad an assessment and it was supposed to be repaired. They charged me $125.00. 3/2/18 it went out again.On 3/3/18 they came and said breaker was flipped charged me $95.00. On 3/4/18 furnace is out again. 3/5/18 they come back and want to charge me another $517.00 for a board they should have found On 1/5/18. I still have no heat. I had to call another company to get some heat in my house. I have been with them over 18 years. I will never deal with them again.

Dave whitehouse came out at 9 pm on thanksgiving to fix our furnace. We came home from the family’s to a 40 degree home. It was freezing. Dave the 24 hour service technician promptly returned my phone call and was to the house in less than 30 minutes. Within about 30 minutes after that we had heat again. The gas valves were bad. Amazing service from an amazing guy. Very happy with Beckwith and would recommend them to anyone.

We have had Beckwith for years. I have been a customer back when the business was operated by Carl and Sharon (C& S )
These people are very honest , trustworthy, and just the best.

Especially Tech Mike Biltz very good guy.

Beckwith was used by my contractor to install a mini split system into our new 4-season room addition. The installers were young and left quite a mess during install. Their lunch wrappers, food bits and screws were all over the ground around the fan unit.

I had asked to incorporate a Nest thermostat to the unit. It took several visits, failed attempts and finally a different technician to get it working. It was working fine since 12/8, but this morning (12/22) the heat stopped and the room was 53 degrees.

I called to get a technician out to fix it, but they were booked and could only schedule me in 4 days. I told them it was an emergency and I have expensive electronics in the room that would be destroyed by then. I asked if I could get another company out to fix it, could they pay the bill since they aren’t available for 4 days. Yes, I know it’s Christmas weekend, but plenty of occupations have emergency service options. HVAC is definitely one of them. Well…NOT Beckwith.

The secretary put me on hold for a manager. The manager gets one and said there is nothing he could do. Things break all the time and they wouldn’t pay the bill of another company. I had to wait till Tuesday. Customer service experience is not something this guy has. He in NO WAY offered any solutions to help me. I said their craftsmanship was bad and he argued against it. Really guy…your company installed and had issue after issue getting everything working for several months with little to no communication and NOW you’re telling me that isn’t bad craftsmanship that it’s broken AGAIN!?!?!

I called my contractor and he is fed up with them, so they will lose his business and my business. It’s unacceptable. My contractor even offered to pay for another company to come out and fix it.

PLEASE listen when I say don’t walk away from this company…RUN!! Use Kimmel or anyone else.

My furnace recently gave up on life. I could hear it taking it's last breathes (aka attempting to start), but alas, by that evening it was gone.

At 8 am the next morning I gave Beckwith a call. We're new to the area so I wasn't sure who to call. I had no recommendations to follow through with. The phone was promptly answers and to my surprise and delight they were able to have a service tech out within the next few hours.

He arrived 2 hours later and after a quick trip to our basement he diagnosed the problem, retrieved a part that revived our furnace and did some maintenance to make sure everything was cleaned and back in working order.

Billing was straight forward and I felt very reasonable.

Thanks for not leaving us out in the cold! You'll be the only sticker we leave on our furnace!

We used Beckwith to install our new more efficient furnace and blower about 7 years ago. Annual check ups on the system and a recent repair of a leaking ac unit. Very happy with their services and highly recommend!

WOW! What an amazing experience we had with this company. We had tried another company who did a nice job, but darn near drained our bank account. These people were here right on time, friendly, helpful, professional, and reasonably priced. We have found our go to for HVA that's for sure. Don't hesitate to call them...they're great.

Adam came by today to check out our AC system - everything working up to spec. Good man to work with! Have used Beckwith since we moved here (2015), always been pleased with their work.