Reviews of local pros in Amelia, Ohio

My sump pump went out on basement and basement was flooded with about 6 inches of water. they came within a half hr replaced the pump which took about a half hr and charged me $725.00. way over priced and I personally will never use them again. I don't care how desperate I am. $725 for a pump that took 1/2 an hr to put in. Sad how some places take advantage of people in need.

We had a hot water heater installed this week (our old one was at minimum 15 years old). We were quoted $1508 for a 50 gallon electric hot water heater. When they get there for installation, the water heater they have brought was too large for the space. So, they would have to get a thinner heater to fit. Wanted to charge an extra $340 for the heater due to the difference in cost, and the pan underneath. Upon complaint, they reduced this to $189 (in addition to the original quote). The heater starts leaking. The come out twice and replace the pressure valve, as that is where it was leaking. Still leaking as of yesterday, so they send (who I am guessing is a 'more experienced') technician out. Our heater needed an expansion tank! This is why it was leaking. He called the heater a 'ticking time bomb' without it, because the pressure could have caused the whole heater to split. And extra $225 for the expansion kit, which should have been installed from the beginning, and we lived with what he called a 'ticking time bomb' for 4 days. While the technicians were friendly (especially the one who finally figured the issue out yesterday), we're still highly frustrated and dissatisfied!

We have nothing but great things to say about Midwestern Plumbing. We have had a clogged laundry room and kitchen sink drain that we have been fighting with for years. Other plumbers we have had out have thrown up their hands and given up on our old house, but not these guys. Rich and Sonny worked tirelessly trying different access points until they were able to auger through. They put me at ease and were determined. For the first time since I moved into my house I can do dishes and laundry at the same time. Thanks guys.

Have always used these guys for a variety of plumbing jobs, from small to large. They saved me thousands of dollars using a novel approach to replacing the main outside water supply line. Always friendly, quick and reasonable prices.

Ryan found the cause of my leak when a different plumber couldn’t. Fixed it. Great experience.

Ken came to my house on time and was very professional. When the water was not shut off by the county even though it wasn’t his job he took it upon himself to make sure the water was shut off to complete his work. He was very personable and took very good care of our situation at our house. Thanks

Professional, courteous and knowledgeable. Asked questions about problem. Great listener. Diagnosed the issue and made suggestions on prevention. Reasonably priced. Will recommend this Company. Big thumbs up.

Came out on a Sunday within a few hours. Guy admitted he'd never seen a system like ours but sent pictures to his boss and his boss walked him through it on the phone. Ended up not being a plumbing issue, but I'd definitely call them again if one arises.

I contacted them and explained my plumbing problems. They said I should expect an emailed estimate in a couple hours. Five days and three phone calls later, I still have not seen or heard anything from them. If they didn't want to or were unable to do the work, why didn't they say? If it was too difficult of a job, why didn't they say?

I had recently moved and had to have service to my washer. Jake had to change the supply valves on my water lines so it wouldn’t leak. He was thorough and explained what he was doing. Left my area clean and wiped up! Great job Jake thank you.

Quoted and completed unnecessary work that did not even fix our problem. Said that we needed a cleanout installed on main sewer and jetting. Sent a bill for double what they originally quoted, stating the line was deeper than they originally thought(its pretty easy to measure that before quoting. Sent a bill for $6800 stating installed cleanout and jetted our downspouts and window wells, which were never even touched! They thought the main sewerline jetting solved our problem and they could bill us for additional work that was never completed, but the next rain we had the same issue. They came back out claiming to jet again(we weren't on to them yet), at only $300 this time, and said they were going to need to dig up basement floor for somewhere in the $2500-$3000 range! Got a second opinion and had another company come in behind them and auger all of our window well and downspout lines, more $$ but much more reasonable than Midwesterns original bill and problem solved! We never needed the cleanout to begin with! They never offered the more reasonble solution of an auger, only jetting, because they make more money jetting....a lot more. I used to trust this company and recommend them to clients, not anymore. I am afraid they take total advantage of the unsuspecting consumer that doesn't know there are options- they certainly did in our case. My husband and I tried multiple times to discuss this issue with upper management with slow responses and complete lack of regard for the seriousness of the situation. They have employees billing for unnecessary work as well as billing for work, that their estimator Kevin agreed, has not been completed. It is sad to see companies like this take advantage of families like Midwestern did.

I can't say enough good things about this company. I had a kitchen drain that was plugged up and I tried to free it myself. Well Nick showed up with the right equipment and even had covers for his shoes. He was at my house for about 90 minutes snaking and looking through the camera until he was sure it was clean. He told me how proud he is to be working for this company. I highly recommend this outfit to do any plumbing job.

I’ve had nothing but good experiences with this company. The plumbers are honest and capable of tackling any job, big or small. Helpful staff on the phones too. They’ve worked through complicated issues with a digital spa and identified the source of bathroom leaks. Highly recommended.

Anthony, Gino and Ben. All are professionals with top notch service, honest, quality work and great customer support!!! Highly recommend to all family and friends for any plumbing issues. So appreciate the prompt service from my first call into the company until the work was completed. Thank you!!!

Austin and Rob were great! They took on a big project in our basement with very short notice. They were polite, professional and left our house cleaner than it was when they arrived. We will definitely be using their services again.

My laundry room sink drain broke and my washer drained into so I wasn’t able to use my washer. Jake came out, fixed the drain on the sink and also recommended putting a new drain in only for my washer. He was here only about an hour to do both. Fantastic service from the technician, highly recommend Midwestern Plumbing!

Gino and Robert did a great job in replacing the old clay sewage pipe heading from my house out to the main. I had forgotten to mention the location of my sump pump line and it was taken out in the excavation part of the job. Gino ran up to the hardware store and got the replacement line to fix it up good as new. I would recommend their work for sure. Midwestern came in $5k cheaper to a local competitor and was professional and honest in suggesting what needed to be done.

The technician Kyle arrived promptly and got to work quickly. He ran into a couple of issues that were due to how our house was made. But he got the job done professionally. I would definitely use this company again should the need arise. I forgot to ask if you give discounts to veterans, as I am one myself. I would like to know the answer to that. Also another billing question: since we knew roughly what the cost was going into getting the hose bibs replaced, is charging a $49.00 service charge on top of a $535.00 bill really necessary? I could understand it if after arriving at the job, the owner changes their mind. Sometimes a "service charge" is hard to swallow knowing the cost for the job isn't cheap. Just wanted to throw that out there for consideration.

Absolutely amazing service! Had sewer back up at my Mother's home early this morning (Memorial Day). Called for service and they had a super knowledgeable, efficient and friendly serviceman out to the house within an hour or so. We could not have been happier with the service we received and will definitely continue to use them for any future need. Great job! Friendly service!

This company was great. We had the alarm for sump pump going off and called them and they were there within 30 minutes, found out problem was a clog from a work rag from previous work done by a different company and was fixed quickly and not expensive. We will be using this company for all plumbing services moving forward.

The technicians showed up on time. A couple minutes early actually. They were friendly and professional. In a timely manner they fixed the problem I was having. Explained everything very well and were very knowledgeable. I would recommend this company.