Appliance Repair reviews in Cincinnati, Ohio

$180 for a 15minute service call only to be told they dont have the part to fix my washer, have no idea when they could get the part (it appears to be readily avaliable on various websites), and would require a separate service call at an unknown date. BEWARE of this predatory company.

Dan worked on an very elusive problem with my WOLF range that required several visits. He was extremely professional and persistent and we got the issue resolved finally. As a bonus, he gave me a break on the charge for the last visit. I highly recommended Don Bacon Appliance Repair and wanted to send a huge thank you to Dan. Great experience!

When our GE refrigerator quit cooling properly I googled searched for a GE repair service near me and came up with Don Bacon appliance repair. When I called, Kristina (?) picked up on the first ring and quickly got me scheduled for a service call the following day. As I was told, Ian the repair tech called me first thing the following morning to let me know when he would be there. Ian showed up on time and quickly diagnosed the problem. He had the correct repair part on the truck and quickly went to work to repair the problem. While doing the repair, Ian was very informative about what had caused the problem and the needed repair. Both people from Don Bacon appliance were very friendly and helpful. Without a doubt I would recommend them every chance I get.

We have used Don Bacon several times and been very happy with them. Our latest experience was extremely poor. Our ice maker has not worked properly for awhile. We requested a service call and we re charged over 200.00 for a 20 minute look at the machine and a report that they dont make things like they used to. He rebooted it but felt it would need a new control panel. Today my husband pulled it out and cleaned the filter which was dirty. It is working fine. In the past that sort of thing was included in the 200.00 call. Won't be using them again.

Had an Appointment today on an older washer that had been repaired once by someone else. Rather than upselling me for repairs on a machine that was on its last legs, the guy was direct: a machine of this age, in the shape mine is in, will continue breaking- its not worth fixing. he offered me some suggestions of the longest lived brands (currently), and I appreciate not being encouraged to make repairs when i should be preparing for buying a new machine. I'll use this company again.

Justin did an excellent job. On time, very knowlegeable, friendly, and efficient with his work.

Although it took quite a while to get a scheduled appointment- Don Bacon exceeded expectations.

Thank you.

Very happy with the professionalism, helpfulness, and cleanliness of the tech who came out. Explained things clearly and never tried to upsell me. Gave me options and the expected costs associated with them. I would definitely call them again.

We had a great experience with Don Bacon, and wanted to give a shout out to our technician Drew. We have an old thermador oven that has been malfunctioning. Don Bacon was easy to schedule with, and got us on the calendar quickly after calling. specifically, Drew was very communicative on when he'd be over for the appointment, and was flexible working with my limited schedule. He fixed our oven quickly, and even helped us out with our front door. highly recommend their services, and we'll use them again.

Loved the whole experience with this. Ian was great. Punctual, professional, polite and capable. Figured out issue fast. Saved us a nice amount of money since we could fix our issue. Thank you. We will call again if we see any other issues with our appliances.

I cannot recommend this company enough. They are honest and reliable, and genuinely nice people. They have been servicing our appliances for about 10 years and have always been great. Every technician we have had has been wonderful. Always professional, polite and on time,

Submitted a detailed request for service online for 2 Whirlpool appliances, dryer and refrigerator, at noon 7/28/25. Email confirmation was received in minutes. I was called at 3:30 pm to discuss specific details and the representative explained costs and procedures. I accepted the terms and was scheduled for next available appointment 7/31. The service technician Drew called me at 8:15am as planned, gave me the estimated time window of 12 to 2pm for arrival. He arrived at 12:20pm.
Drew was polite, tidy and efficient. He started with the dryer, which was taking longer to dry loads than usual and having condensation inside when not running. Drew cleaned inside the dryer and determined it only needed maintenance cleaning, and the dampness was due to damage to the vent system. Don Bacon technicians only work on the appliances, not house-based accessories like the vent, as I had been told before he started. He could assure me the dryer had no damage and a new vent should end the problems.
The refrigerator had water leaking from under the front in small amounts every 2 to 3 days. Drew cleaned and cleared the drainage system, removed accumulated ice from the freezer and had the refrigerator/freezer back in place operating by 2 pm.

I am pleased that I was able to have two problems solved with one visit, saving time and money since I was charged one visit fee for the first appliance and only a labor charge for the second. Their technicians are trained on multiple appliances.

I am satisfied with the work and I can recommend Don Bacon Appliance Service to anyone needing repairs or maintenance.

Drivers are dangerous, witnessed unsafe driving on 275 east around 10am on 1/21. Did not see a vehicle number since they flew by me like I was sitting still...they almost hit me. Do better when you are driving a billboard

We purchased our condo apt in the fall of 2019. It didn't take long to notice that the fridge ran all the time, same with the furnace.I checked and sure enough the furnace filter was black and the fridge coils looked like they were covered with a blanket. Over the next 6 months Bacon cleaned and repaired the Fridge, Washer, and Dryer. Its been more than 5 years since all the repairs were done and everything works well.

So grateful for having this Refrigerator repaired! The woman who scheduled the visit was informative, friendly and answered my questions patiently. Ian, the service tech, communicated schedules and expectations, kept the work area clean and completed the work promptly.

WOW!! This Company is One of A Kind. They are Courteous, Fast and Attention to Detail. This is the best call I have ever made and I am so thankful for their Staff, and Drew who came out swiftly and took care of my Whirlpool Washer Needs. Just absolute incredible experience. I highly recommend calling them for all your Appliance Needs. They Truly Are Just Incredible!!

Overly pleased with Don Bacon appliance repair. We had an issue with another company and Don Bacon’s came out quickly and resolved my issue. Service was very reasonably priced and excellent service. Will definitely use again if needed.

Days Appliance Repair has been a reliable service repair company. They have helped us to maintain our appliances even though they are aging!!

The technician arrived on time. He repaired our washing machine, refrigerator, and the range/oven. All the work was done in a timely manner. It was a great experience, and I will call on them again.

This place needs to be shut down. We hired a repair man to fix my grandmas fridge. Instead, he came to our property, kicked our non-threatening, elderly, disabled dog repeatedly, yelled at my grandma, and left. I hope this establishment closes and the repair man who came to our property goes to prison and suffers some serious, serious karma. Edit: dramatic, i know, but when multiple people witness animal abuse and the establishment continually denies it, you’re going to be a bit freaked.

Edit, in response to your response: Your technician is a liar. Multiple members of my family witnessed this from the house. After he got out of his van, she limped up to him wagging her tail, and he kicked her out of the way. Then, she growled. He then began kicking her repeatedly, and told my Grandma, “It’s going to bite me,” to which she responded, “She won’t bite you if you’ll stop kicking her,” and went inside to try and get one of us to help. It was shocking and upsetting for us to witness. By the time she was inside, he was back in his car. The only reason this dog growled (not bit) at him is because of the initial attack. That dog can barely walk; she is not aggressive, and this was a violent and angry attack by your technician. She was not going in for a bite. He kicked her because she was in his way. We all agree that he acted irrationally and be criminally investigated.

I thank all our loyal customers and our wonderful technicians.Also our dedicated office staff. We are starting our 34th year as your in home appliance repair company with an A+ rating with the BBB.Thank you for everyone who made this possible!! I truly love Days Appliance Repair.

Day’s Appliance Repair does excellent work! I called on a Friday afternoon and was able to schedule an appointment for the following Monday afternoon. My LG top-loading washer was emitting “scrud” (soap scum) onto anything I washed. Only 2 1/2 years old, my washer never caused any problems before. An LG tech was sent out by the warranty company, but only did half of what was needed to clean the washer tub and all the involved components. So, I called Day’s and am so glad I did! Their tech, Justin, was prompt, friendly, and meticulous in his work. He knew exactly what needed to be done and was experienced in doing it. I strongly recommend Day’s and will use them in the future. The price was reasonable for the amount of work done.