Reviews of local pros in Cincinnati, Ohio

I reached out to Dawson late on a Friday and was able to have Todd come out within a day and give detailed report. The entire HVAC replacement was completed within 1 week from first call! This is a very customer friendly company with great work ethic!!!!

I was visiting a friends apartment next-door when I saw this Dawson employee working hard in a downpour to get the air conditioning back on for their clients. I’ve never used them before, but I would definitely call them because of this employees commitment to getting their client taken care of. It is as July 3rd main st in Cincinnati.

My experiences with Dawson have all been positive. They have installed a thermostat for me and repaired my furnace in a timely manner and with a great degree of skill and professionalism.

The technician seemed very knowledgeable and he did not try to charge me for something that I didn’t need.

I have been a customer for more than six years. I recommend Dawson H/C to anyone needing there services. They are always very professional, knowledgeable and provide excellent customer service. Kudos to Todd, Micah and Dora.
Lillian Cheers

Very good experience the guy helped my house out alot I don't remember his name at the moment but he is awesome

My name is Lamont B. I Had a furnace go out at one of my rental properties. I remember listening to the local Lincoln Ware Morning Radio Show where he had someone from Dawson Heating and Air on. So I decided to reach out to them. I received great customer service over the phone each time i spoke with someone. The technician arrived about 2hours after my initial phone call. He was very friendly, professionally and Knowledgeable. He was unable to fix the Furnace right then due to him not having the part for my particular furnace and all the supply stores were close till Monday. Which I understood and was told he would return first thing Monday morning. Unfortunately it snowed really bad that Saturday night and all day Sunday. Monday morning everything was closed and roads extremely bad and unsafe to drive on. So they where unable to come out but the technician did risk his life to come out Tuesday morning to fix it. Myself and my tenant was very happy and very appreciative of the technician risking his life to come out to fix the furnace. I truly thank him for this. Oh and I dont want to leave out that the price was very reasonable. I truly truly thank everyone at Dawson Heating & Air Conditioning and will be using them again for my heating and air needs. I truly recommend you using them for yours.

The employees were very friendly and professional. They informed me about everything that they were doing. I really appreciate them.

Dawson is prompt, professional, attentive, and efficient. They explained every phase of the process prior to, during, and post completion. This ensured my wife and I were always in the know. Their pricing and honesty made us feel like family, instead of just another client.

A huge thank you to you and your team for installing the Goodman HVAC system into our home.
From the initial inquiry to request your service and all the way throughout its completion, my wife and I are very satisfied!
Your team worked professionally and efficiently during the whole install and cleanup process.
The time it took to finish the work was much less than I expected!
I would gladly recommend your company’s service to other customers that have the same need as we did.
Thank you again.

Dawson Heating and Air installed a new furnace for us and they did a wonderful job. They were nice, neat on time and very informative and professional. I love my new furnace. They also came through on short notice. I definitely recommend their services. Good job guys! Thank you.🙂

On one of the coldest day this winter, my furnace went out. I called Dawson round 1130am and they had technicians at my house by 2pm! The technicians were very professional and knowledgeable about what they were doing. The technician had my heat back working in about 30 minutes and they had a quote for the replacement part sent to me within an hour. They were able to return the next morning, replace the part and out the door in about 15 minutes. I highly recommend Dawson Heating and Air Conditioning! As a newer homeowner, I look forward to becoming a loyal customer and recommending them to anyone that I can!

Technician was great. Knowledgeable, professional and friendly. Highly recommend him and Dawson.

Thank you for your prompt response. Tim was very knowledgeable and courteous. He took care of business. KUDOS to Dawson HVAC.

Greeting’s and Happy Monday,
I was looking to replace our Heating and Air system at our Home and there are just so many options and advertisements on social media and the internet I didn’t know what to do or which HVAC company to go with. So like I do everyday I was listening to Lincoln Ware and he had Dawson Heating and Air on his show, after listening to their history and the work they continue to do in the community my mind was made up. They are truly like their sign says “they are not the biggest but the best” I was stuck between a rock and a hard place, and needed to get our system replaced before they both went out. I had serious doubt and concern as they wouldn’t make it through another winter and or summer. Time was at the essence, I had a medical procedure and had too many restrictions with lifting and bending to have that kind of work done at our home. I had many concerns and reservations about having the work done when I could not contribute to getting things ready for Dawson to begin that task. After sharing my concerns with Todd Dawson, Dawson Heating and Air, they were very accommodating, great listeners and they went above and beyond with their excellent customer service care and support. Todd did everything in his power so I didn’t have to lift a finger during and after the install. He even helped me with the process of paying my installation fee online, LOL. If you have concerns that your heating and air are questionable, I strongly recommend Dawson, they aren’t the biggest but they are the best!!!!!!!!

Dawson was very protectional, and they were thorough they out the replacement. They did it all in 1 day! Thank you!

Thank you so much! The Central Air is wonderful!!! I don’t know how to thank you each for all the time and care you took to assess my situation, install a beautiful new unit as well as the extra work to adapt my existing system!!! Much much gratitude for your kindness, professionalism and top quality workmanship! Honest good people are a gift in our lives! Special thanks to Todd and Tim!!!

I can only say this they were life saver they made sure I had heat didn’t stop until it was working I Would recommend this company to anyone they were genuinely concern that we had heat an that’s the honest to truth. Had to call back because of heat not working they came rt out fix the problem (which was not there fault it was a faulty part) after fixing problem tech came hour later to check to see if we still had heat now we know he could have just called but to come to check on our heat that speaks volumes

The guys who showed up were very friendly, upfront, and forward about what they were doing. I felt comfortable with them being in my home and the work that they were doing and trusted that they were going to do the job right the first time and our heat now works tremendous

I was very pleased with Dawson Heating and Air Conditioning . They are efficient, courteous, cost friendly and got the job done correctly. I most definitely recommend them. I will be using them in the future!

Extremely helpful and walked us thru the process of obtaining a new furnace. Todd was excellent in communicating. Robert was great during the installation.