Water Damage Restoration reviews in Cincinnati, Ohio

4.9 based on 554 reviews Back to the listing
    5

    Had an immediate issue and the owner was out the same day. Problem was solved. I highly recommend this company!

    5

    The Team at Dry Ally LLC - Restoration Service came to my business the day I called, showed up in the afternoon, and worked through the night so we could meet our county deadline.
    Their customer service was exceptional.

    Thank you so much.
    Donna Loadman
    Owner Plane Street Cafe
    Bethel, Ohio

    5

    Dry Ally came to help us clean up from a water backup in our basement. Very professional and knowledgeable they helped us walk through the recovery process and ensured we were doing the right things to have a quick recovery.

    5

    BJ is very professional, respectful and knows what he is doing. Our church has water damage due to a frozen water pipe.

    He has spent days at the church doing various things to prevent us from having mold or milldrew in the future. As soon as our incident happened one of our members recommended BJ and his company to our Pastor..it was a great recommendation. Word of mouth works...

    5

    thankful for Dry Ally coming out to look at her house. They were there within an hour of us finding the issue. Took time to inspect the house and were able to identify the cause of the damage. They helped us game plan and prepare for our insurance claim. will definitely use them again in the future if needed.

    5

    Quality, dependable, and efficient are the words to describe Dry Ally. They were on time and courteous and constantly communicated with me about the status of the job. Water damage is their specialty! They had everything fixed before it could cause any further damage. Pricing was fair. Highly recommend!

    5

    This service is outstanding! My parents needed help in the middle of the night due to a pipe burst. I found this company through a Google search and called. BJ was there within an hour and was able to get everything cleaned up and ready for insurance. We were so thankful to be able to have someone so thorough and knowledgeable to help my parents, even though we are several states away. I would recommend Dry Ally to everyone!

    5

    Dry Ally brought the best quote and showed up quickly and did a very profession job remediating mold in one of my listings so we could get to the closing table!!

    5

    Water in basement and received a quick response. Came within hour. BJ is knowledgeable on what needed to be done. Everything was explained in a manner I was able to understand. Very professional.
    I would highly recommend Dry Ally.

    5

    We are very happy with the service we received from Dry Ally! He offered to come over the same day to check out what was going on and started working the next day! Super impressed with the speed and quality, as well as the professionalism. He really helped us understand the problem and what to do going forward. Highly recommend!👍🏻

    5

    Quick response and service time. I called and was out as soon as I needed him for my water removal in the crawlspace. He charged a fair price. I received a quote from another company, and Dry Ally LLC was priced fairly, unlike the other company. He also provided good recommendations on how to prevent future issues. I will definately call again if I have future work or water needing removed from my crawlspace. Also very friendly. The house was in Bethel Ohio that he took care of.

    5

    Dry Ally was at our home within 20 minutes of our phone call. Fast, thorough and professional. He started drying out immediately to minimize the damage. His knowledge in the business and the pictures he took helped us with our insurance claim as well. Dry Ally is TOP NOTCH. As a local Real Estate Agent, I can tell you all my clients will have their contact number in case they should need them.

    5

    Dry Ally takes great care of their customers! They arrive quickly and make sure everything is repaired correctly. I’ll definitely recommend them to anyone I know.

    5

    We noticed mold in our laundry room on a Friday night and immediately became concerned. We reached out to Dry Ally, and BJ was on the job the next morning (I personally deemed the situation not an emergency, otherwise I know he would have been there immediately). BJ worked quickly to identify the issue, helped me establish a gameplan, and then started his work in assessing and remediating the overall damage. We didn’t just have a contractor, in a time of need, we had a partner. I can’t recommend a more knowledgeable and reputable business.

    5

    Dry Ally did a wonderful job on my basement. I’ve had a mold problem for a while and decided it was time to get it fixed. Dry Ally came to the rescue. They did a total gut job, took all the walls down to the block and removed the ceiling tiles. Then treated everything to kill the mold. The estimate that BJ wrote was very itemized which was great so you can see everything he's doing and the breakdown of cost. BJ and his guys were great to work with and went above and beyond to make sure everything was right.

    5

    Dry Ally gave our business a more-than-competitive estimate for the work that needed done on a property, and even more impressively, had us scheduled to have that work done in less than a week. They are professional and dependable. In future I will not waste time with the three other (similar) vendors I had meetings with. I will call Dry Ally.

    5

    These guys were great!! BJ came over after 6pm on the night we discovered our sump pump failure. They worked until 10 placing heaters, pulling up carpet and relieving our concerns. When we told them we needed to leave town in a week they brought even more fans over the next day to assure all would be dried before we left. BJ came by daily to assess the moisture levels and adjust things as needed. I’d highly recommend this company!

    5

    I searched around as soon as I found out my basement flooded. After calling a couple places BJ answered and said he would be out in minutes to evaluate and start addressing the issue. Right away he came up with the cause and started fixing the issue. BJ and his team are very professional and responses are quick. He was very informational with questions I had pertaining insurance along with anything else I needed to know. Fast, Professional, and Effective would be my description for DRY ALLY. Totally recommend and will use in the future (hopefully this doesn't ever happy again) if any other instances occur.

    5

    Dry Ally was a big to our family! We had a pipe burst in our house that flooded our main floor and down to the basement. BJ came out right away and got started on the drying process. He was very professional and knowledgeable, and made us feel more at ease about a situation that was devastating to us. He was honest and clear about everything that needed to be done, every step of the way. We highly recommend Dry Ally if you find yourself needing help with water damage or mold.

    4

    Our basement flooded. BJ, owner, was professional, friendly, good technically. He takes pride in his work and his business; hard-working for sure; walks you through every step of the way in the cleanup/restoration process.
    He kept working/showing up through a holiday weekend…’impressive!
    Yes, I do recommend him for your issue.

    5

    We had a fire in our garage. When we called BJ from Dry Ally the next day he was out within the hour. He always kept us informed on his progress and when he would be finished. I wish all contractors had the same ethics as Dry Ally.