Water Damage Restoration reviews in Cincinnati, Ohio

Great work and timely!

Poor service & questionable business practice

They were great, solved my problem!

Quick and reliant. I will not hesitate to use them again. Thanks!

Did a great job. Lot's of know-how and professional experience.

Always attentive to my needs. Responsive. Excellent availability. Very punctual.

Kevin and all of his workers are great awesome company to work with customer service #1.

They were there when we needed them and did a great job. They are professional, knowledgeable, and skilled in what they do.

SERVPRO was absolutely amazing! Everyone that I spoke to was super helpful and professional. I HIGHLY recommend their services to everyone!

Even though I didnt use them. They showed up on time very informative and help full. Would recommend this company to anyone with property damage needs

The team was thorough and extremely great at walking me through the process and what to expect. Would recommend them to anyone.

The crew from Servpro did a great job cleaning up our place after a recent storm left us with lots of water in the garage.

Every face! every voice! at ServPro is competent, knowledgeable, & extremely professional.
Their moto is " we fix it like it never even happened" and they do!
I give them a solid 5 stars!

Called outside of normal business hours and Brittany came out for a water damage investigation in a time frame that worked for us. Excellent customer service.

The Servpro staff was very professional and courteous. If they were ever running late or behind, they called to let me know. Any and all problems were always addressed. They made a painful process easier.

Chase and Ben were very personable and professional. They did a great job cleaning up the smoke damage in our home. I couldn’t be happier with the work they did!!

When I had an emergency issue with potential mold, Mike at ServPro was quick to return my call. He sent a ServPro tech to assess the situation and told me what to do to remedy the situation. Now a 50 year old sink looks and works as good as new! Thanks Mike!

I highly recommend Servpro! They cleaned my grout and made it look brand new. Kevin is incredibly knowledgeable, his team was prompt, courteous and went above and beyond while at my house.

ThE WORST EXPERIENCE EVER!!
ThEY TOOK THE MONEY AND RAN
Unfinished work
I TOOK THEM TO COURT THEY LOST!!
ThEY APPEALED AND THEY LOST AGAIN!!
THEY OWE mE 6000 DOLLARS
AND THEY ONLY PAUD 400
RUN DONT WALK FROM KEVIN
AT SERPRO OF CHEVIOT!!

Just do it yourself or look elsewhere but do not let your insurance use these guys for your remediation. They come out, have you sign papers without telling you how much it will cost then stuff you with the bill. 2500 dollars for..
-4 hours of removing flood damage materials
-6 humidifiers for less than 24 hrs (way way wayyy overkill for a small basement) which were unprotected by gfci by the way. Seems to me if you specialize in flood damaged homes you would want your equipment protected as well as the people still living in the home but hey you do you.
-didn’t even remove all of said materials. Like really you guys couldn’t be bothered to remove the carpet track? Or what about the soaking wet cloathing items I specifically asked to be removed.
-Your guys are working around my house shirtless. Maybe I’m old school but that is unprofessional in my book.
-it’s not like these guys unclogged the drain or had to work in wet conditions.
-I could go on but for the sake of the review I think you get the point.

So thanks, take your 2500.

I used Servpro to treat a mold issue in the crawlspace of the house I was trying to sell. They quoted me a very reasonable price to do the work and were able to come out in a short period of time. They performed the work quickly, thoroughly and professionally.