HVAC reviews in Cleveland, Ohio

My air conditioning stopped working during a really hot day. After calling lots of places in Cleveland and finding out everyone was booked up, Williams Brothers AC and Heat called me back quickly to let me know they had an opening. Marvin, the technician, arrived at my house within two hours and got right to work. He was friendly, professional, and found the problem fast. It turned out to be just a loose wire from the furnace, and Marvin fixed it in no time. I’m very happy with how fast and efficient everything was, and I’ll recommend them to my neighbors and friends!

Williams Brothers has always been fantastic! We’ve relied on them for our HVAC needs for years. After moving into our new place in Cleveland, we had a week of high humidity indoors and received an extremely high estimate from the previous HVAC company. When we called, Marvin came out and quickly found that the problem was just a thermostat setting—no new parts or equipment were needed at all. Marvin also took extra time to help me set up the existing smart thermostats correctly. I’ll keep recommending them to anyone looking for reliable HVAC service!

I got quotes from several companies, and this one gave me the best deal for heater repair. They installed new heating units for both my first and second floors. I was also able to ask for smart thermostats for both floors. On the day of installation, they brought regular thermostats by mistake, but after a quick call and email, they fixed it right away. The workers were professional and did a great job. There was a small problem where the technician forgot to flush the pipe for the condensation water, but after I called, Ernest came out the next day and took care of it. I'm very happy with the service and can definitely recommend them for heater repair.

Raymond did a great job repairing my heater. He explained each step he was taking to find out why the furnace wasn't staying on, and once he figured out the main problem, he fixed it quickly. He also checked to make sure the filter was clean and adjusted the heat settings properly. Raymond noticed an issue that had been there since the heater was installed by a different company, which made the system less efficient, and he fixed that too. The repair was done fast and the price was very reasonable. I called for service late in the day and he showed up right on time the next day. I highly recommend their heater repair services.

We called Williams Brothers AC and Heat for heater repair after our old unit was installed the wrong way by someone else and led to big problems. Raymond and the team arrived on time and fixed everything quickly and efficiently. The owner even stopped by to make sure the job was done right. They really knew their stuff and took the time to explain the repair process to us. Their quote was a bit higher than others, but their attention to detail and the way they handled our heater issue made us feel confident. We were very happy with the service and the results.

Williams Brothers AC and Heat did a great job fixing our furnace in Cleveland. Ernest and his team installed a new system for us when our old unit stopped working in our very old house. They were quick, organized, and worked hard to get our heat back on in just a few days. Later, when we had trouble starting the furnace after some plumbing updates, Ernest came out that morning and got everything working perfectly. You really can't beat folks who stand by their furnace repair work.

Williams Brothers AC and Heat installed our split ductless AC units a while back. The price was very reasonable, and the quality of the units was excellent. Whenever we needed AC service, they always showed up quickly and got everything working again for a fair cost. We were so satisfied that we’ve even asked for an estimate to replace our furnace. Recently, our AC had a minor issue with a clogged drain line, which caused water to stop draining. The safety switch turned off the unit to prevent any water from overflowing. Ernest came out and cleared the clog, also cleaning out other drain lines to stop future problems before they started. Our AC units are several years old and still running strong, thanks to the great service and reliable products. If you want high-quality AC repair at a fair price, this is the company to call. I highly recommend them.

I had a heater issue that could have gotten much worse very quickly. I reached out for help and Raymond was sent out to check on my heater. He found the problem fast and got it fixed right away, which probably saved me from bigger trouble at home. The cost for the repair was very fair, too. A little while later, my heating system stopped working again, so I contacted them once more. Within just a few days, Raymond came back out, figured out what was wrong, ordered the parts, and got the whole system running smoothly again. I really can’t say enough good things about this company—they work super fast, do a great job, and everyone I’ve met from their team is friendly and helpful. If you need heater repair in Cleveland, I highly recommend them!

The team was quick to respond and really knew what they were doing. I had a problem with water leaking into my furnace, and they arrived at my place in Cleveland within just a few hours. They made sure we had heat that night by doing a temporary fix, then returned the next day to complete the permanent repair. I would absolutely recommend them for any heater repair or related services. Every time I've called, they’ve been on time and efficient. Marvin came out recently to service our heating unit and got everything working again fast. I always highly recommend this company for any heating or furnace repairs!

I had a great experience with this AC repair company. I called early in the morning because my air conditioning wasn’t working properly. The person who answered the phone was very friendly and helpful. After my call, a technician named Conner arrived at my home within half an hour. Conner was very professional, answered all my questions, and made sure I understood what was happening with my AC unit as he worked on it. He replaced my air filter and did a thorough cleaning of the system, making sure everything was dust-free and sanitized. I’m really happy with the quick response and quality service!

We’ve used this company’s heater repair services for over three years, and their work has always been excellent. When our heat pump stopped working, they sent Raymond out the same day, which really helped since we had plans to be away and couldn’t wait for the next available slot. They’re also great at keeping you updated—you get reminders for appointments and notifications when the technician is on the way, plus a follow-up when the job is done. I definitely recommend their heater repair service!

Raymond has been taking care of our furnace repairs and maintenance since we moved into our home in Cleveland, and he always does a great job. Recently, he replaced our old furnace with a new high-efficiency model, and we are very happy with the results. The installation was handled quickly and professionally, just like we expected. Even though it wasn’t required, Raymond stayed late the first night to make sure our heat was running properly, since the temperatures had dropped, and then returned early the next morning to finish up the work. We have always been satisfied with the quality of service and plan to keep using them for our annual furnace maintenance to keep everything running smoothly.

here's a revised version of your review, following all the requirements: quick summary: this is an excellent company based on our experience. we first called them when our old air conditioner stopped working and needed to be replaced. the installation was done really well, and the technicians were knowledgeable and made sure everything was working perfectly before they left. since then, we had them install and service a mini-split ac unit to help cool down some extra space in our house. again, the work was top-notch. we did have a small issue with the unit recently, but their technician, conner, came out, figured out the problem, and made sure it was completely fixed before leaving. every time we’ve dealt with this company, it’s been a great experience. even the office staff is friendly and helpful. overall, this is an outstanding ac repair company.

Williams did a fantastic job fixing my grandparents' furnace. when their natural gas furnace stopped working, i called and spoke with conner, who was very understanding and explained how they have a lot of experience with furnace repairs. he promised someone would come check it out that same day, and they showed up right on time. our furnace is a navien, which can be tricky, but they handled it with no problem. we were worried we’d have to replace the whole system and spend a lot of money, but conner checked it out and said it was just the internal pump. he gave us a clear quote that was much less than we expected. they said the part would take a couple days to arrive, but jared and raymond surprised us by coming the next day and not only fixed the furnace but also replaced our thermostat, all for the exact price we were told. the whole repair took less than two hours, and my grandmother finally had steady heat again—she was so comfortable that night. i highly recommend this team for anyone needing furnace repair. they really know their stuff and truly care about their customers.

After checking with several AC repair companies in Cleveland, I found their prices high and didn't get clear explanations about what I needed. My neighbor recommended this company after they replaced her air conditioning, so I decided to give them a call. I spoke with someone in the estimate department who spent plenty of time helping me understand the different AC brands and price options. I asked for someone to come out and look at my system, and the next day, Raymond arrived and explained everything in detail. Within a few days, the technicians showed up right on time and removed my old unit and installed the new AC faster than I expected. The whole process was smooth, and I’m very happy with my new air conditioning. If I could give more than five stars, I would!

I highly recommend this company for furnace repair and related services. We have an old home, and for years I struggled with outdated heating. This time, we finally decided to upgrade our furnace and improve the heating system throughout the house. The installation was not simple—there were plaster walls, tight attic spaces, and difficult access to the oldest parts of the home. Marvin came out to give us an estimate, and right away I felt confident choosing him for the job. He was honest, friendly, and made sure we understood everything about the process. Marvin and his crew were very professional, knowledgeable, and polite during the whole project. They set a high standard for their work and made sure everything was just right before finishing up. The new furnace system runs quietly, efficiently, and keeps every room warm even during the cold Ohio winters. I would absolutely recommend this company for anyone needing furnace repair or installation, and I plan to use their services again in the future.

Absolutely recommend Williams for furnace repair! As a single mom, my furnace suddenly quit working on a weekend night, just when the temperatures dropped really low. Raymond arrived within a couple of hours, quickly diagnosed the problem, found the part I needed on a Saturday, picked it up, and had my heat back on that same day. The price was very fair, especially for such fast weekend service. Raymond was friendly, professional, and really knew his stuff—not just fixing the issue I called about, but also pointing out another problem I didn’t even know about. I wish I could give more than 5 stars! This is actually my second time using them. Both times, they showed up quickly, fixed the problem, and charged a reasonable fee. I’m so happy to have found such a reliable company for furnace repairs, especially when the weather gets cold. Highly recommend!

The team at Williams provided outstanding customer service and responded quickly when I needed help with my heater. Ernest came out to replace our furnace during the cold season, and he was one of the friendliest and most professional technicians I’ve met. The pricing was fair, and they were careful to work within my budget, making the whole process easy. When I later called about a heater checkup, they gave me helpful advice over the phone that may have saved me from a costly repair. Their fast response and honest support really stood out. I won’t go anywhere else for heater repairs.

Our ac unit started making a strange, loud noise. we had two other companies check it, but each gave us a different reason for the problem. when we called williams, conner arrived within a few hours and quickly found that there was a hole in the line and all the freon had leaked out. since our a/c was over 30 years old and freon isn't used anymore, he suggested that we consider replacing the unit. he also mentioned the furnace was just as old, but there was absolutely no pressure to replace both. conner gave us separate prices for the ac and the furnace, and even offered a great deal if we chose to get both replaced together. he encouraged us to take our time and let him know if we were interested. after thinking it over, we called back later to accept the offer for both the new ac and furnace. the next day, the team arrived right on time with all the necessary equipment. the crew was professional, polite, and wore shoe covers to keep our home clean. they carefully removed all the old units and made sure everything was cleaned up before they left. conner explained how the new system worked and answered all of our questions clearly. we are really happy we found this company for our ac repair in cleveland and would definitely recommend them to anyone needing heating or cooling services.

When our furnace motor stopped working during a cold snap in Cleveland, our house temperature dropped to 50 degrees and we had no heat for over a day. After trying several other companies with no luck, I called and spoke with Raymond, the after-hours technician. He arrived quickly, and in just a few hours, our heater was back up and running, and our home was warming up again. Everyone in our family had been feeling under the weather, so having the heat restored so quickly was a huge relief. The fast response and professional service made a big difference for us. We plan to have them return in the spring to check and service our system before we switch over to air conditioning. Highly recommend for anyone needing heater repair in Cleveland!

Williams: our old furnace was nearly 25 years old and really needed attention. ernest came out and gave us a straightforward quote on a new system. as time passed, we needed a temporary fix, so marvin came by to install a part and check things out. that's when he found a serious carbon monoxide leak, which could have been dangerous. the team worked quickly, and helped us arrange financing so everything was set up in just 24 hours. marvin even brought over two space heaters so we would stay warm overnight while the furnace was off. the next day, raymond and the install crew arrived earlier than expected and got everything up and running smoothly. their customer service was truly impressive and made us feel at ease during the whole process. we are really happy with our new furnace and will definitely be customers for life.