HVAC reviews in Cleveland, Ohio

I can't say enough good things about the excellent service and professionalism I received during the recent installation of my new air conditioner and furnace. From my first meeting with Jared to working with Conner, who supervised the installation, I experienced outstanding customer care and clear communication every step of the way. The team was friendly, knowledgeable, and made the process easy. I would highly recommend this company to anyone in need of AC repair or installation. I'm really glad I chose them for my project!

We are very pleased with the heater repair and installation services we received. The team removed our old gas radiator and set up a whole new heating system, including vents in every room and a new thermostat. They gave us a fair and reasonable estimate for the job. Conner and Marvin handled the work with care—they were friendly, polite, and easy to talk to. It’s clear they pay attention to detail. Whenever we needed help getting the heat balanced throughout the house, they came back without any trouble and made sure everything was working perfectly. We really value their excellent service and dedication!

I contacted this company to get an estimate for a new furnace and heating system. Marvin came out to give me a quote and was very knowledgeable about different furnace options. I originally wanted a specific brand, but it was on backorder and kept getting delayed. Marvin quickly provided an alternative proposal for another high-quality furnace that was available right away. When my old furnace finally stopped working, Marvin responded to all my calls and texts, even after hours, to help me through the process. The installation team, Jared and Raymond, did a great job setting up the new furnace, and everything went smoothly. The new unit is running perfectly and came with a much better warranty and a lower price than my first choice. Overall, I feel like I got a great deal and am very happy with the service. My home is warm and comfortable now, and I appreciate the quick response and professional work from the whole team.

After noticing issues with our heater, I reached out to five different companies for quotes on a repair and possible replacement. I decided to go with Williams after reading several good reviews and having a great first conversation with Marvin. He explained all my choices for heater repair and replacement, including options for heat pumps and different furnace brands. Marvin really knew his stuff and made sure to answer all my questions without ever making me feel pressured. The installation and repair process went smoothly. The technicians were friendly, careful, and respectful of my home, and they made sure everything was cleaned up before they left. Whenever I had questions during the process, they were happy to explain what was happening. Dealing with the paperwork for rebates and warranties can be tricky, but Jared took care of it all, making the whole experience much easier for me. Any small issues that came up with the heater during the winter were handled quickly—Conner sent out a technician right away, and everything was fixed promptly. Today, Marvin came to do the yearly maintenance on our heating system and once again did a fantastic job. After a full season using the heater and working with this team, I can confidently recommend Williams for heater repair and service.

i've been using williams for furnace repair in cleveland for many years now. they have always been reliable, honest, and really care about their customers. workers like marvin, jared, and raymond have come out to check on my heating system and always make sure everything is running smoothly. recently, i needed to replace my old furnace because it wasn’t heating the house properly. the original setup from my builder had issues with airflow and stopped working way too soon. the crew quickly diagnosed the problem, explained what was wrong, and walked me through all my options for a new furnace. they helped me choose a new single stage unit and made sure i understood the cost and benefits. they scheduled the installation, showed up right on time, and worked hard all day—even though it was really hot outside. by the end of the day, my new furnace was running great and my house was comfortable again. i really appreciate their dedication and the way they keep everything clear and simple. i highly recommend them to anyone in cleveland who needs furnace repair or service.

getting a furnace replaced is a big decision, and i put it off as long as i could. i knew my old furnace was leaking and getting less reliable, but hoped it would make it through another winter in cleveland. with parts getting harder to find, i finally decided to call for help. before anyone even started the furnace repair, they set up a temporary heater to make sure i didn’t get cold while waiting for installation, which was a real lifesaver. when it was time to do the work, a well-organized team came out and handled both the furnace and air conditioning replacement. they were very professional and took care to remove my old, complicated furnace setup without any trouble. they even replaced and moved my thermostat, which was a huge upgrade for me. the crew was also great with my dog, who can be nervous around strangers. ernest made sure to be friendly and patient, which made the whole process much easier. overall, i’m really happy with how everything went. the new furnace runs much quieter, which is a huge relief. i’m looking forward to seeing how well it works as the weather gets colder.

Absolutely fantastic, honest, and caring service—look no further for heater repair! You won’t find anyone else in the heater repair business quite like Ernest and Conner. Their skills are top-notch and truly impressive. We found this company when our home’s heater suddenly stopped working right as the cold weather hit, leaving my elderly parent in a tough spot. Our regular service company said it would be at least two weeks before they could come out, even after we explained the urgency. But when I called this team, they promised to arrive within an hour—and they really did! The compassion and understanding they showed right away made all the difference. Once they arrived, they discovered a big issue with the furnace that needed a complete overhaul and some electrical work. Ernest worked steadily and patiently, turning what seemed like a massive project into something smooth and manageable for our family. Every promise he made, he kept—and even went above and beyond. If you need any kind of heater or furnace repair, maintenance, or cleaning, you can stop your search now. They will take care of you honestly, quickly, and efficiently.

Cleveland Heating & Cooling responded quickly to our issue. The technician fixed it without delay. Very pleased with the service.

Cleveland Heating & Cooling delivered great results. The technician was experienced and helpful. Everything works perfectly now.

No call back after taking all my info

Have not received a return call five days later.

Great work! Came out same day and had things fixed in about 30 minutes!

Excellent service responded within an hour repaired problem inexpensively. Would highly recommend.

Mr Ron the owner came over he did an amazing job very knowledgeable he did professional

Best service around ! Professional and fair price for an excellent service. Thank you !!

Great service and very trustworthy! Highly recommend. We have been using Berea Heating and Cooling for many years now.

Called about 4 weeks ago for a quote on something I wanted done. I always try to use local business so that my money stays in my community. The call taker took my information and told me a representative would be in touch. 4 weeks is a bit much. Thank you Berea heating and cooling! This is the second time you’ve stuck me without a call back.

There is no HVAC company at this location. Nor has there ever been. Been a coffee shop for more than 30 years.

Russ is the best of the best, he’s very knowledgeable, fair prices, nicest guy you will ever meet. I would not call any other furnace or air conditioner guys. You can’t beat BEREA HEATING AND COOLING

They fixed our boiler just in the nick of time before that massive cold front hit. I was so stressed, but they handled it. Couldn't be happier!

Russ, has a great sense of humor and to me very trusting. Look he has a great trade in HVAC. He gets up in the cold during the winter to help folks that need it. He's worth every penny, I will definitely use him for my A/C work this summer as well.Thanks Russ for being my family's go to HVAC professional. Keep up the great work!!