HVAC reviews in Cleveland, Ohio

Awesome service.. highly recommend.. Alex is now my go to hvac guy

Horrible customer service... called them out for a service call.. they charged for the service call and to trouble shoot... gave me a quote on repairs and then once they came to complete service Alex decided to say the price on the quote is incorrect and is gonna be over 700 bucks more.... Once I declined he then went to packing up outside where he thought we couldn't here and start talking badly about me... and then demanded to be paid another 200 bucks for nothing! Total 375 out of pocket with nothing fixed.! Horrible communication and customer service

Superior, prompt service. Highly recommend. Alex and his team took time to review our furnace needs in detail and because of that, I felt very confident.

Called for no heat. They were able to come within an hour. Eric was professional, courteous and knowledgeable. My heat was back on in no time!! Thanks 😃. Sorry my tech was Alex not Eric. I am grateful for the prompt service!

Great company that stands behind their work. Alex installed a new ignition switch in my furnace, it ended up being faulty from the manufacturer. He was out the following day to install a new switch.

Alex is a dedicated professional - punctual, efficient and knowledgeable. He will tell you what is what and give you realistic options, not try and upsell you the most expensive route. I am delighted to recommend him to friends, colleagues and family.

I was forced to use this company due to a home warranty claim. a one is the lowest You can give or I would go lower. The technician installed a bad part .....he even told the home owners that Goodman is garbage and they have been having problems for a long time. Because of that and who knows what else it took a month to Even complete the job. They were extremely rude to the owners on day one. They walked in the house without knocking on two occasions . They also tried to double bill my clients and the home warranty company, when called out he blatantly lied to me and said he didn’t know they warranty company was covering certain parts. Not only will I never recommend them to future clients I will be sure to have another company verify this work was done correctly and future servicing.

I highly recommend E&M Hvac. Alex came after hours when we had an emergency with our furnace at our house. Not only did he respond quickly, he even had the part that the furnace needed in his truck. This is the second time that we've used E&M because he does such a good job.

This company is great! They came to fix my HVAC (Heat) in my rented apartment and they were on time and very respectable. They diagnosed the problem, got the correct parts, and came the next day to fix it. I would HIGHLY recommend for any homeowner or landlord.

Alex takes immense pride in his work and is really thorough. Ha has his clients best interest at heart and is a real straight shooter.
I recommend giving E&M a try for your needs.

First time using them for one of my properties and will definitely call again, Always felt comfortable during the process and they handled my install in a timely manner and professionally.

Alex was a welcome site in our home. He got us all tuned up for winter, educated me about my furnace, and made me feel well taken care of. Another site to see, Alex is a big guy and he's sitting on my basement floor gently scraping build up on the flame sensor. Meticulous and kind. Call Alex with E & M HVAC for maximum comfort in your home or office.

Fantastic service! Alex was incredibly professional, friendly, knowledgeable, and helpful. I could not have asked for a better experience (and I have had plenty, due to a pesky furnace)! I will absolutely be recommending E&M HVAC to all of my friends!!!

I've used E&M a few times on rentals for furnace replacement and repair. They're very fast to respond especially in urgent situations and do a great job. I'd recommend them to anyone

I was referred to Alex by a trusted friend. Was very pleased when as soon as I called, Alex answered and was able to schedule a time (same day) to go to my rental property to figure out the problem. He was able to fix the problem right there and then at a reasonable cost. I definitely will use him and refer him to others. Dependable, Professional and Reasonable qualities hard to find today - Thanks again Alex :)

Alex was awesome! Our furnace went out last month and he got us in immediately, gave us options, and was able to finish everything around our busy schedules. Very nice guy and great to work with. Definitely recommend!

Alex and his team did an incredible job from the beginning to the end of the project. We had an addition put on our second floor and needed to figure out the best way to Heat & Cool the space. My wife and I had at least 7 different companies from around the area come out for a quote and all of them tried to upsell us to services we didn't need.

When we brought in Alex, we showed him what we wanted to do and asked if our current systems would be sufficient, and he not only did his due diligence of ensuring our current AC/Heating could handle it, he helped us figure out the most efficient way to handle the supply/returns for each room to remain cost efficient.

When installation began, Alex noticed there was a small leak on our furnace and fixed it with no additional charge as well....just overall a genuine guy.

In the end, the HVAC with our addition is complete, everything works great and performs as Alex said it would...and the best part of it is, he was half the cost of anyone else we had quote the job.

10/10 would recommend and you should definitely call for a quote!

Worked within our schedule. Fair price, quick and efficient repairs of two furnaces. Great communication and customer service. Will definitely use E&M in the future.

E&M replaced the A/C unit on top of my ice cream shop (Tremont Scoops) and they did it FAST. The ice cream was saved! Thank you for the great job!

Commercial heating and cooling contractor.

Perry's a good technician