HVAC reviews in Cleveland, Ohio

During a recent heat wave in Cleveland, my air conditioner suddenly stopped cooling, and I needed help fast. I reached out to a local AC repair service after hours, and Connor responded right away. He was very friendly and came over in the evening to check out the problem, doing his best to get things running again without adding extra costs. After checking, Connor found there was a leak in the system and that the coil needed to be replaced. The next day, Connor’s team arrived on time, replaced the coil, and got my AC working perfectly again. Everyone was professional, courteous, and worked efficiently. I now have complete trust in this company, and I highly recommend them to anyone in Cleveland needing quick and reliable AC repair. If your air conditioner stops working, this is the team to call!

We have called on Maurice a few times for heater repair and related services. First, he put in a much-needed humidifier for our heating system. Later, when we wanted to switch to a smart thermostat, Maurice installed a Nest and upgraded the wiring to handle the new setup. Most recently, he installed an entirely new heating system for us in Cleveland. Each time, he explained the different options and prices without pushing us to choose the most expensive one. The heater installation was finished in a single day, and even though we were working from home, it barely disrupted our routine. We are very happy with our new system. Maurice is affordable and quick to respond. He has even replied to some after-hours texts right away, solving our questions over text, though he was willing to come out if needed. We highly recommend him for heater repair and installation.

i recently had my heater repaired and replaced by williams brothers, and i have to say, it was the best experience i’ve ever had with a home contractor. from my first call with their friendly office staff, to the detailed inspection by maurice, and the careful installation done by jason and connor, i felt listened to and truly taken care of. my family and i are very particular about our home, and we usually worry about messes or damage when people come to fix things. but this time, we didn’t need to stress at all. the team respected our space and left everything just as neat as they found it—except now our heating works perfectly! with all the trips in and out, i never once heard them bump a wall or leave a mess behind. they kept every promise and finished the work right on schedule, with really high quality. sure, you might find someone cheaper, but i honestly don’t think you’ll find anyone better. if you value respect, real professionalism, and attention to the little details, this is the team to trust for heater repair. it was worth every penny.

Our 30-year-old furnace suddenly started blowing cold air in the middle of the night and wouldn’t heat our home unless we set the thermostat fan to “on” instead of “auto.” We reached out to the emergency line early on a Saturday morning, and Maurice arrived at our Cleveland home within 30 minutes. He was very professional and quickly diagnosed the problem. We were worried we might need a whole new furnace, but Maurice found it was just a faulty circuit board. He had the replacement part right in his service truck and got our heating system working again in no time. Our house warmed up fast, and it was a huge relief, especially since we don’t know much about HVAC systems. The quick and friendly service really helped put our minds at ease. I’ll definitely recommend this company to anyone in Cleveland looking for help with their heating and cooling systems.

Yesterday evening, I received a call from my tenants in my Cleveland rental home because the furnace had stopped working and it was extremely cold outside. I asked them to contact a local furnace repair service right away. Later that night, around 10:30pm, I got an update that Maurice from the repair team had just finished checking the furnace. He discovered a cracked heat exchanger and said the furnace needed to be replaced. At that time, the house was still only about 55 degrees, so my tenants planned to use space heaters overnight. The repair company called me early the next morning to let me know they had already placed an order for a new furnace. They initially thought it would take several days to arrive, which had me worried because of the freezing temperatures and an incoming snowstorm. However, Maurice and his team went above and beyond by picking up the new furnace themselves and installing it the same day. By late afternoon, the heat was back on and the house was warm again. I am truly grateful for the quick response and hard work from everyone involved. Their dedication made a difficult situation much easier. I highly recommend this company for anyone needing furnace repair in Cleveland!

this is a long overdue review. williams brothers came out to my home in cleveland to repair my old ac unit, which hadn't been working well for a while. connor was very professional and took the time to look over my system and explained what needed to be fixed. he ended up updating my setup to a more efficient dual zone cooling system, which keeps my house comfortable and saves on energy. all the repairs were done just as promised, and the communication was clear from start to finish. i highly recommend them for any ac repair or hvac work!

We had just moved into our new home when our heater stopped working during a cold week. I called for help and they sent someone out right away. They made sure our new heating unit was installed quickly so we didn’t have to go without heat. Not long after, my mom’s heater also broke down. She had called her usual company, but their price didn’t seem fair to me. I reached out again for help, and once more, they provided fast and honest service. Both times, Terry was friendly and explained everything clearly. We were very happy with how quickly and professionally the repairs were handled. Now, both my mom and I have working heaters, and we’ll definitely recommend this company to others looking for reliable heater repair in the area.

We had a great experience with this HVAC company in Cleveland. They suggested installing a whole home humidifier to help with our indoor air quality, and the price was very reasonable. During their visit, Connor also discovered that previous HVAC companies hadn’t connected the first stage of our two-stage furnace to our WiFi thermostat, so the furnace was only running on the second stage, which isn’t as energy efficient. He also noticed the blower settings weren’t optimized from the original installation. Connor took care of both issues for us at no extra cost, making sure everything was running smoothly. We also inquired about removing an old boiler and handling a unique HVAC upgrade, and they assured us they could take care of both jobs. We are very happy to have found such a knowledgeable and reliable team. It’s also reassuring to know they are recognized as an elite dealer by the manufacturer of our furnace.

i wanted to wait before sharing my thoughts about my ac repair experience, and now i’m really happy to write this review. i had my old furnace and air conditioner replaced with a new, efficient system, and it has made my house much more comfortable, especially during hot ohio summers. the team gave me a great price for a dual fuel heatpump and furnace setup, and the comfort level in my home is so much better. from the first call to the final installation, everyone was professional and polite. unlike some other companies that pushed hard for a sale, the sales rep, maurice, simply took the time to measure my home and helped me figure out the best solution. i got a fair price quickly, without any of the usual sales pressure or confusing discounts that i saw elsewhere. the installation crew arrived on time, kept things clean, and worked quickly but carefully. they answered all my questions and made sure i understood how everything worked. after the installation, the company helped me with rebate and tax paperwork, so i got some money back right away, which was a nice bonus. the service didn’t stop once the system was installed. they came back to balance the airflow and make sure every room felt just right. when i had an issue with a condensate drain line, they returned quickly and fixed it for free, taking responsibility and making sure i was happy. this company truly stands by their work and cares about their customers. i’m very satisfied with their ac repair service and would recommend them to anyone needing help with their heating and cooling.

Williams Brothers came out to Cleveland to fix my Lennox air conditioning system, which had stopped working properly. Maurice was the technician who helped me, and he was very friendly, professional, and honest the whole time. I never felt pressured or like I was being overcharged. He took the time to ask me some simple questions to better understand the problem and explained everything clearly. Maurice showed me how putting filters in the floor vents and adding a cover too close above my A/C unit increased the system pressure, especially since the refrigerant was already overcharged. This caused my A/C to keep shutting itself off to prevent damage. He adjusted the refrigerant to the right level and reduced the strain on the unit. After his work, my home started cooling properly again. I really appreciate how knowledgeable and helpful the technician was. The company also has good discounts and can work with home warranties, which is a bonus. If I have any future HVAC issues or questions, I’ll definitely call them again. I feel confident knowing I have someone I can trust for my heating and cooling needs in Cleveland!

Jason from Williams Brothers was extremely responsive and truly focused on making sure we were satisfied with our furnace repair. When our heater stopped working on a Saturday in Cleveland, Jason couldn't make it out right away because he was helping other customers, but he still took the time to guide us over the phone and by text. He helped us figure out that the igniter was the problem, walked us through how to remove it, and even told us where we could find a replacement. Once we installed the new igniter, the furnace started working again and the house warmed up quickly. Jason checked back with us afterward to be sure everything was running smoothly. We’ll definitely call Williams Brothers first for any furnace or heating issues from now on.

wow, where do i start? when my family needed help with our hvac system, we were lucky to find a truly skilled technician. our air conditioning stopped working suddenly, so we quickly looked for an hvac company that could fix the issue. out of several companies we contacted, this one was the only team to respond right away. jason, the hvac technician who came to help us, arrived earlier than scheduled and got straight to work diagnosing the problem with our ac unit. in just a few minutes, he identified a couple of worn-out parts that needed replacing, probably from regular use and a little neglect. after a few trips to his van for the right tools and parts, he also checked our outdoor central ac unit and found a bad capacitor, which he fixed quickly. the whole repair, including checking both the indoor and outdoor units, was done in less than an hour. the cost for parts and labor was very reasonable, and we were thrilled to have our home cool and comfortable again so fast. from start to finish, jason was professional, polite, and always willing to answer our questions. you can really tell he cares about doing a great job. i highly recommend this hvac company for any air conditioning repair or maintenance you might need. they really went above and beyond for us.

We had our furnace stop working in Cleveland right before a cold weekend. Since we didn't know any furnace repair companies, I searched online and requested quotes from a few top-rated places. When I didn’t get any calls back, I asked around and someone suggested I try a local company. I called them in the morning and was pleasantly surprised to get a real person right away. They gave me a two-hour window for the service visit. Maurice and Connor, the technicians, arrived on time and quickly figured out what was wrong with our older furnace. They fixed it on the spot and didn’t try to sell us any extra services or tell us there were more problems than there really were. Both Maurice and Connor were knowledgeable, friendly, and professional throughout the visit. The price for the repair was fair, and I appreciated how fast everything was handled. Our furnace is now working perfectly, keeping our home warm. I definitely recommend this company for anyone in Cleveland who needs furnace repair!

Same day service at a great price

Mac & Matt were wonderful. I highly recommend their service

Matt did a great job he went above and beyond for my family today thank you matt

Excellent service. We needed to replace our boiler and they were happy to help. On time, efficeint, and great to deal with. I would highly recommend using them for any and all your HVAC needs. Thank you!!

Very professional, personable, quality work, and great value. Owner came out and repaired my furnace same day. Highly recommend Cuyahoga Valley Heating and Cooling!

In June my House Air quit (40 yrs. old) they put in a new unit next day (Saturday) and I've been cool since.
Hot water tank blew Monday 9/28 overnight, by 10 this morning they replaced the tank and hot water flowing again.😀 Great service

This company has performed repairs on our furnace and air conditioning unit. They are an honest, trustworthy company with very good prices and stand behind their work. I wouldn’t hesitate to recommend this company to anyone. In fact, I have—they repaired my mother’s furnace and installed a new air conditioning system for my neighbor.

I realized our furnace wasn’t kicking on this morning. I reached out to Cuyahoga Valley Heating & Air. I was able to get an appointment for only several hours later. The tech quickly diagnosed the issue, purchased the part needed and repaired our furnace! We are warm again and are so appreciative for a business that follows up and does what they say they’re going to do!