Water Damage Restoration reviews in Cleveland, Ohio

Servpro was my savior when I had an unexpected flood. Dan's team which included Danny, Dom, Brandon and Juan came to my rescue. Their quick and professional response stopped more damage to my condo. I am so greatful for the all they have done. Thank you all for everything. Donna

First I would like to thank Jim Jordan and his crew Amanda and Jessica for their compassion and professionalism in my moment of loss and grief. Jim arrived in timely fashion accessed the job gave a fair price with no hidden costs his crew Amanda & Jessica did a wonderful and perfect job of cleaning up the mess in a efficient and timely manner again their professionalism and compassion was above and beyond I'm eternally grateful Thank You
Jim Hinojosa

Thank you Servpro for getting rid of the mold damage in my lower level of my home. Sam made sure all the equipment was nice an organized. Sam took his job very seriously and his professionalism was outstanding.

Great company, I’d definitely recommend. I remember when my house burnt down; I want devastated but one associate Juan Ortiz showed true compassion and professionalism. He helped me pack my things but he’s energy and attitude really helped me get through the day and I sincerely thank him from the bottom of my heart.

Juan is outstanding! Honestly we give him an A+ for the extra well done job he did. Sincerely thank you Juan for the professional, courteous and the above and beyond work you provided us with. Hope that ServPro, as a company recognize that your type of associate is rare to find. Again, we are forever thankful for your service in a time most needed.

Justin and Colin were fantastic. They worked fast and diligently with the water problems coming from the next door apartment. They were so helpful and explained things so that we understood the process. Thank you guys!!!

Juan Ortiz removed the previously soaked carpet and checked for mold. He was thorough and knowledgeable about how to work with water damage. I also appreciated how well he interfaced with our insurance company. Five stars!

Thank you ServPro for all your help! Carol was patient and understanding through my panic when we went through our flooding and water damage. She did a wonderful job! ServPro's help was fast, efficient, and I am very happy with the work they did! I recommend them 100%

I have to say the crew that came was terrific they did such a good job. I’m going to be recommending Servpro to a lot of ppl. I want to thank Danny for doing such a good job with a smile on his face that was so nice to see. You guys did great.

Stephen was a respectful strong worker. He was like a well oiled machine getting the job done with ease while still handling everything with care. I imagine he has a military background with how polite and efficient he was. Highly recommend this hard working young man.

Outstanding response, outstanding customer service, everything you could ask for in a home emergency situation. We had a high pressure pipe burst in our basement, soaking a large storage shelf area and leaving 1"-2" of standing water in half the finished basement. Servpro of the North Coast was our second call (after a plumber!) and they were here with a full crew in a little over an hour. They went right to work and stayed with it until the standing water was gone and water-damaged items were inspected and removed to their truck. Dehumidifiers and fans were installed throughout the basement and over the next five days (weekend included!) they came and checked the basement and made necessary adjustments. We can't say enough about the Servpro crew members that came to our rescue---prompt, polite, hard working and knowledgeable. A great company with great folks. Thanks!

They were beyond amazing! They came right on time, were professional and courteous, and kept me informed every step of the way. They were very caring of the situation I was going through and made this experience as stress free as possible for me. They are super friendly and I am thankful to have had them take care of my situation. Thank you! Thank you! Thank you!

Our hot water tank leaked overnight and flooded our home. Called Servpro Saturday morning. They were at my house by 1:30pm to do emergency cleanup and drying of the floor and kitchen cabinets. The crews that came out were very courteous and were sympathetic to our needs. Would recommend a them for any water damage cleanup!

Juan and Devin were amazing! They made a horrible situation stress free for me and my family. They dealt with power outages and even detected a gas leak in my home!!! They were so nice and so professional. Because of them I will recommend Servpro to anyone needing their services.

Amanda was on-time, friendly and efficient. She took the time to answer my questions and explained everything she was going to do. She worked quickly and even posed for a few pictures. The experience from the initial phone call through Amanda showing up with a smile on her face was awesome! I would recommend this company to everyone.

Stephen and Christian were amazing . My whole house pretty much had to be torn up and I had to work out of the house! They were able to work around me so I didn’t have to take time away from my job .They were professional, friendly , hardworking and cleaned up everything. I am extremely grateful and happy with the two of them and this company!

Ruben R, Dominique A, and Micheal C we’re all very polite and professional while working in our basement. They were clean and efficient moving the equipment and removing the garbage. Ruben was very helpful in aiding my elderly grandma! She was asking questions when they were finished and he took pictures of the basement so she didnt have to go down the stairs, very awesome and really appreciated! Pat said she would be very likely to recommend your services and use you guys again if need be!

Servpro Team was wonderful! Amanda and Mikey arrived on time with due regard for the Covid restrictions and went right to work. They were professional and thorough, cleaning everything up from the residue left by our recent fire. They explained everything clearly and left my home sparkling clean! They were the most pleasant and courteous workers I have ever had at my home! Thanks to all!!!!

Both Carol & Amanda were AMAZING! Professional but still friendly, meticulous about quality & details, and very, very knowledgeable. Everything you didn't even know you needed in a disaster clean up service!

I pray we never have to use them again...but I would definitely recommend them to anyone who has too.

Matt, Moses and emergency team were quick to arrive and help in the initial water back up situation. Mikey and Stephanie were super professional and caring during the carpet tear out, mold remediation and removal process due to water damage. Stephanie and Mikey were very thorough and left our personal items better than they were before! Highly recommend and appreciate this team!

We had a pipe burst under our sink. Mikey and Renee were so helpful and quick to respond. They explained the entire process and the importance of what needed to be done as well as what to expect in the days following the initial visit. After assessing for any moisture, they set up the equipment to dry everything out and let us know that they will continue to check on the conditions to ensure everything is safe and repaired. I cannot thank them enough!!!