Reviews of local pros in Delaware, Ohio

4.8 based on 681 reviews Back to the listing
    1

    Said they would come out 8am-12pm and never called, never showed up. Called at 2:30pm and she said they could get us Tuesday, 0 apologies for wasting our day when they said they would show up.

    They sent a message saturday night offering $50 off to anyone who wanted to reschedule but never did and didnt say anything about canceling. $50 off is only good if you know the not jacked up price up front.

    5

    We had a difficult new HVAC install & the team was excellent!
    Totally recommend Eco! Brion & Arturo were hard working & knowledgeable! Thanks Eco great job!

    1

    I called today , Friday, at 9:20 AM to schedule a plumbing issue That I had in my basement. they scheduled me for the same day which was great. They also texted me at 3:45 Letting me know that they are on their way. after staying home all day, I had to call them to find out what is going on with my schedule. Claiton (dispath person) informed me that they are not able to come out today!!! And they need to reschedule for Monday. When I asked if I can talk to someone or schedule anytime Sooner, they simply said, there's nothing they can do for me. I'm left with no water Till Monday.!!

    5

    Nick was great. He had to dig through like 4 inches of concrete in a very small space to fix my toilet issue. I appreciate the updates throughout and the peace knowing it was done right.

    1

    I scheduled an appointment to have Eco come to my home for a plumbing issue. I was given a window for arrival from 8:00am-12:00 pm on my scheduled date. I was told I would receive a text close to arrival time. Around 10:30 I messaged my confirmation text to see if I could get a timeframe for arrival. The response to that text was that there were emergency appointments that they were attending to and my appointment may need to be rescheduled. This was unacceptable to me as I took work off to make sure that I was home for my appointment. I then called them to see what was going on. That service rep told me I was still on the schedule. No one showed up the entire day and now I’m getting texts for a $50 discount to reschedule since “I cancelled my appointment”. This experience made me feel that my appointment was not as important as others and not showing up was acceptable. Offering a small discount to reschedule is not even an option as I took off work and now have zero faith this company cares about its customers. Horrible communication and customer service is my experience.

    5

    Our 20 year old water heater leaked out and needed replaced. After selecting our new tankless water heater, Nick McKenzie was the tech who arrived first to start the installation process. Our utility room space is challenging/tight, but it didn't phase Nick at all. Another technician was supposed to come to relieve Nick to finish the job, but that tech got called out to another site, so Nick worked extra hours to get the job done. They also sent another tech named Parker to come assist with finishing the job. The installation took 5-6 hours to complete. About 2 hours in, my 8 yr old son arrived home and immediately begin quizzing the techs on how everything worked and wanted to help them. Both Nick and Parker were great with my son! Nick is a trainer, so he immediately went into teaching mode, showing my son what everything was and how it works. They made it fun for him and by the end of the night he declared them as his new best friends. I can't express enough how grateful I am for their approach with my son, all while working diligently to get the job done. They also answered any questions my husband and I had; and once the installation was done, Nick guided us through how to use the new water heater and testing all the fixtures in the house before they left. So impressed with their positive attitudes, knowledge and professionalism!

    5

    The team at Amanda Plumbing has always provided excellent customer service and top-notch work. I always call Amanda Plumbing for all my plumbing needs.

    5

    On time. Efficient (finished in 30 minutes) Professional. Respectful (put on boot covers prior to entering). Second time I've used Amanda and will use again.

    5

    Amanda Plumbing is our go-to for plumbing services. They are professional and helpful during the scheduling process and the teams who have come to our home have been top notch. Christian and Roger have helped us and both were terrific. Thank you!

    5

    Great experiences with Amanda Plumbing, from simple leak repair to valve replacement to running a gas line into our back yard for a pool heater. We would hire them again.

    5

    Austin did a great job locating a slow leak in a cold water line. Repaired the line and waited to be sure it was fixed all in less than 90 minutes. Very fair pricing. Highly recommend!

    5

    I had a great experience with Amanda Plumbing. They moved my outside spigot quickly and efficiently, with excellent attention to cleanliness. They were professional, friendly, and took the time to answer my questions. I’m very happy with the work and would definitely recommend Amanda Plumbing to anyone in need of plumbing services.

    5

    My technician Collin was very professional and efficient. I had a family member put in a new garbage disposal for me but my dishwasher flooded. Apparently there is a place where you need to punch out the piece of the pipe so that the water runs through the dishwasher and garbage disposal pipe. The minimum charge is $175 plus $10 travel fee. It’s difficult when you don’t know anything about water problems and this is one of the times where you just need it fixed correctly.

    5

    Great experience again with Amanda! Water heater replacement went as smooth as silk. I had gotten price quotes from several other plumbing companies and Amanda was the most fair. I only need one telephone number for plumbing issues...Amanda Plumbing.

    5

    Great job replacing our sewage lift pump. Gentlemen completing the job were courteous, thorough, and professional. Will call again for future plumbing needs.

    5

    Steve was great. We had a water leak in the ceiling. He quickly found the issue & repaired it. Professional service at a reasonable price.

    5

    We have used Amanda's plumbing numerous times this year. We have been extremely pleased with their service, customer service, response time and professionalism. Excellent work and staff!

    5

    Had a great experience with Amanda Plumbing. Everyone was professional and considerate while working to install new plumbing for our gas line. Everyone took the time to explain the work they were doing and thoroughly answer my questions. They even took an extra minute to assist in relighting the pilot on my water heater when the igniter wouldn't light on it's own.

    5

    Hayden answered our questions about the service and our technician, Charles, was polite and courteous as he did everything he could to identify a clogged drain line. "Unfortunately" our lines are clear but we still din't know why the landscaping was washed away.

    Thank you Amanda Plumbing for easing our mind about a possible clog.

    I would recommend Amanda plumbing!

    5

    Aiden and Collin did a great job getting us a new water heater installed within days. Priced at 40% less than big competitors in town. Really happy we switched to Amanda.

    5

    I've had Amanda Plumbing come out to our house a few times and I always appreciate how easy they are to work with. They're quick, communicative, honest, and helpful. Definitely recommend!