Reviews of local pros in Delaware, Ohio

Great service, had my furnace looked at after trying to get it up and running myself to no avail. Sean and Ben came out and figured it out pretty quick, offered to replace what they knew was the issue, but also offered to replace a sensor. Knowing the furnace is pretty old i asked to replace the sensor also. They said it would probably be about a week to order it and get the part, but then called around and found it. After they traveled about an hour to get the sensor they had my furnace up and running in no time.

Fast response, supe nice guys that were professionsl, helpful, knowledgeable & efficient. Fair pricing (some of the local plumbing companies have become simply outrageous in their pricing). Figured out problem, got it fixed correctly and were on their way in a pretty short period of time. Highly appreciated and definitely recommend

Great job by Jacob and Jonathon. I thought i knew what I wanted, but Jacob asked the right questions and steered me in the right direction. No up selling. AND, thought they were just coming for estimate, but they had made sure they had time to install, just in case I gave the ok. Very pleasant, obviously knowledgeable. We've used Emergency Plumbing for at least 22 yrs (according to my water heater) have always had great service by great people.

We needed work on our water heater and as always, they were prompt, professional and assessed the situation and clearly explained what the issue was and how they were going to fix it. And they did just that. After, of course, making sure I was aware (and approved) of the cost involved. Kasey (and his apprentice) was efficient, fast and thoroughly AND fixed the problem. Always reliable Emergency! Thank you!

We had a back up in the kitchen on Thanksgiving morning. Kobe and Braydyn were able to diagnose the issue and snake a very long cast iron pipe under the basement floor. The kitchen sink was flowing freely by the time we needed to do the dishes. Thanksgiving was saved!

Amazing experience from start to finish. The plumber arrived on time, fixed the issue quickly, and was incredibly professional. Quality work, fair price, and no hassle. Highly recommend!

Luis and Jacob both went above and beyond to ensure the job was completed and even more to ensure that the job was completed long term. Came the same day and were very courteous and trusting. Plan on using Emergency Plumbers again and definitely a great trustworthy knowledgeable company.

Just moved to find out the house had a gas leak. Luis and Braydon got here fast, diagnosed the problem, actually two separate leaks, and fixed everything so we could get the heat on! I mean this isn’t California (right Luis?) so kind of needed the heat fixed quickly! Those two were friendly and extremely professional! Would use again no questions asked. Thanks guys!

Had an overflowing toilet and thought it was an emergency. Called and got a quick response time. My technicians were Jacob and Jacob. they arrived at a quick time. I had a very pleasant experience with them. They were professional, laid back, and very knowledgeable. They both thoroughly educated me in the questions I asked regarding my plumbing system. I appreciated their quick response, actions, and diagnostic. Turns out I just needed my septic tank pumped. I thanked them for their time and was a very satisfied customer. A bit pricey, but understandable when its an emergent service. I would recommend their services in a plumbing emergency.

Emergency Plumbing is the best. They came right away and Corey and Kyle did a great job. Those guys were very knowledgeable and kind. I will always call this company. A++++.

Luis and Colby were amazing! Their work was thorough, the response was quick, and they explained the process beautifully to me every step of the way! My whole experience from beginning to end was clear, and there were no surprise surprises with the prices. I highly recommend Emergency Plumbing!

Emergency Plumbing assisted with faucet installations on three upstairs bathrooms and provided same day service. Ben and Chris were clean, efficient and very nice. The installs look great. Thanks so much.

SO, we needed Emergency Plumbing Heating & Air again! We had a busted water line that was leaking into our basement - all while a significant family health crisis was occurring.

Sean and Jacob helped out on the HVAC disconnection, moving the unit, and reconnecting after the plumbing work was done and they patched a leak we weren't aware of! Thank you both!

On the excavation and plumbing side, Rob, Michael and Jonathan were wonderful. They had to bring in an excavator and dig 4 feet down next to our home to get to the problem pipe and did so with as minimal damage as possible to the beds they had to work in, once excavated, the plumbing work was done quickly and they patched up the side of the home where the pipe enters much better than it was before they worked on it.

This was scheduled around and during our having to be out of town and all was done in a super timely schedule. Everyone who was assisted was super nice and professional. They did a great job and I am sorry it took a bit to get a review out; but we really appreciate the help you provided. Have a great HOLIDAY! Thank you all.

After realizing that my water heater was leaking, I called my friend James Lendon at Emergency Plumbing, and he got me scheduled for Monday morning. We got Jacob to install a new water heater. He and his partner did a fantastic job. They were thoughtful and respectful. If you ever need any plumbing or HVAC work, I highly recommend them.

Huge thanks to Braydyn for the quick faucet update! The turnaround time was impressive, and his customer service was top-notch. Highly recommend Emergency Plumbing if you need quality work done fast

I have had to call these guys three times in the last month and they always come through. Chris is very smart and can problem solve quickly even when encountering new problems. Luis is very knowledgeable and experienced and really knows his craft. Brody is a team player, quick study, and really knows his stuff. All of these guys are professional, courteous, and lighten the mood with humor. They will definitely save you in a time of need. I highly recommend them.

Jimmy came out and went over the work that needed done on our incoming water line. He came up with a good estimate to which we were going to save considerably from a competitor. Rob and his crew came a couple days later to do the work. He was great and kept us up-to-date on the progress throughout the day. The two guys that came with him were great also. Highly recommend.

I previously had positive experiences with Emergency Plumbing Heating & Air, but my most recent interaction was disappointing enough that I will not be using their services again.
I was told my water heater was damaged (due to a supposed pinhole leak) and needed to be replaced after only a brief inspection. The technician did not remove the front panel or verify that the unit was actually leaking. Instead, I was quoted for a full replacement based purely on assumption.
Because the water heater was still under warranty, I contacted a company that services and installs Bradford White units for a second opinion. Their technician identified the issue within minutes: the leak was not from the water heater at all, but from the neighboring furnace condensate trap. He removed the water heater’s front panel, inspected the unit thoroughly, and confirmed the pan was completely dry with no signs of any past or present leaks.
Emergency Plumbing Heating & Air charged me $97 for an assessment that was both incorrect and misleading. I was nearly persuaded to replace a water heater that did not need to be replaced. Honesty and proper inspection should be the minimum standard in this industry, and this experience fell far short. I’m grateful I got a second opinion, but I should not have needed one to receive an accurate diagnosis.

Family friend referred me when my heat was broken and my pipes were frozen. Brody, the plumbing expert, reassured me that my pex pipes wouldn’t burst and that it would be safe to wait for Tim, the HVAC expert, to come from another job. He saved me the trouble of opening the walls to find the frozen pipe. Tim was able to get the furnace running better than when it went out, which quickly unfroze the pipes. All around excellent professional service and thank you to Doug and Owie for getting everything scheduled so quick. I will definitely be using these guys again.

Apex Pros (the pros that blows) came out to "clear my sewer line." They failed miserably. I suspect they didn't try. The technician "couldn't get the auger into the pipe." They were pushing a huge repair project saying the pipe could be collapsed. I told them I would like a second opinion and all of a sudden the technician was able to get enough augering done to let water flow. APEX quit at that point and left without saying a word. Despite their ineptitude I was forced to pay an outrageous fee for their failure.
Fortunately I called Emergency Plumbing Heating and Air for a second opinion. I informed them of the situation and they went about their work. Jimmy Davis and Kobe Gurley were outstanding. They immediately found the partial blockage APEX left intact. The cleared it with their auger out to 56 feet without any problems that couldn't be fixed with elbow grease and professionalism. They fixed the problem and recommended a further course of action which would be accomplished the very next day weather-permitting.
On their second visit, Cory Wilson and, again, Coby Gurley, came out in freezing temps and jetted the whole line out to the sewer tap.
Outstanding job.
On both days, the Emergency Plumbing Heating & Air crews were professional, personable, informative and let me know each step along the way what was going on. If there was a need to change pricing for extra service, I was told upfront and not pressured into making a decision.
I know this is a long review, but these guys did a great job!!!!!
If you need sewer line work, don't call Apex -- the Pros that Blows.
Call EMERGENCY PLUMBING HEATING & AIR first.

I had had multiple jobs that needed done 5 days after closing on my home and a dishwasher problem from a Home Depot dishwasher “installation” gone wrong. One call did it all! I called and was able to schedule an appointment next day. Rob and Corey came out. They were on time, wore shoe covers, were uniformed, polite, professional, personable and got 4 sinks, 1 toilet, 1 shower and 1 dishwasher all fixed in one day. THEY WERE GREAT!! Will recommend their service to anyone needing fast fixes done by friendly faces!! Thanks so much for such a great experience!!!

10pm at night, we discovered our main sewer line had clogged and started backing up into our basement. Thankfully, we caught it immediately and limited it to only a small puddle. I Googled for an emergency plumber and to be honest... Emergency Plumbing Heating & Air was not at the top of the list, therefore not my first choice. However, they were the first to answer the phone for being a 24/7 service. Seth had appeared at our door within an hour of speaking to someone and was very quick to diagnose and quote a cost. Within another hour, the clog had been cleared and everything was back to normal. Seth was very professional in explaining everything as he was working, and given the late hour, his efforts were greatly appreciated. I highly recommend Emergency Plumbing Heating & Air as a first choice for any emergency needs. I know who I will NOT be calling next time as the first 24/7 service didn't return my call until 8am the following morning. Thank you! and thank you Seth!!