Constraction reviews in Dublin, Ohio

Our roof replacement was recently completed under our insurance claim, and the team did an excellent job. The work was completed efficiently, the crew was professional, and everything was cleaned up well afterward. Overall, we’re very satisfied with the quality of the work and the smooth process.

We were very impressed with Dean and his crew! Top notch customer service from start to finish! Install was quick and efficient! Beautiful product guys, we love our new roof from Upgrade Roofing! 5 stars from us!

Wonderful service by James Eickel. He was great in getting our roof redone, the siding, and gutters done. We are very pleased and love the look of our house!!
Thank you James and Upgrade!!

Dean and Mike were fantastic to work with. They helped us navigate the insurance process, making everything smooth and stress-free. The new roof looks amazing—great quality and craftsmanship! Highly recommend them if you're looking for reliable, professional service.

Dean and his team were very thorough and easy to communicate with during the entire process! They met the insurance company adjuster after the initial inspection so there were no issues filing the claim. After the roof was replaced, Dean and Josh followed up to ensure everything was complete. The entire team was knowledgeable, friendly, and great to work with. I highly recommend Upgrade Roofing!

Upgrade roofing definitely earns their five star rating from us. From day one when Josh knocked on our door, to see if they could check our roof for wind damage, to the final product, of a complete and beautiful new roof they were completely transparent and informative.

Dean, the owner, always answered our questions completely and pretty much immediately. He walked us through every step of our insurance claim, someone was there with the insurance adjuster. He made sure that we understood exactly what to expect, and knew the timeline for all our decisions.

On the day of install, the crew was here by seven putting down tarps, moving outside furniture, and ready to go. They were very efficient, respectful of property, and spent time cleaning everything up. They ran the magnet checking for nails in the grass at least 3 times!

We appreciated the professionalism, honesty, integrity, and efficiency of Dean and his crew at Upgrade Roofing.

Dean and his team were courteous, prompt and really helped us select the best roofing options for our house. Definitely recommend these guys to friends and future needs!!

Dean and the entire crew at Upgrade Roofing are wonderful. Excellent communication, service and the quality of the install was very good. I’d highly recommend them for your next roof replacement.

We had a great experience working with Dean and Alex to get our roof replaced. They worked with our insurance company and had great communication from it getting approved, to completing the roof.

Dean, Alex, Mike, Josh and crew made my roof replacement experience seamless and effortless. A very professional customer-focused approach. Dean and Mike were present and walked me through the roof replacement steps, assisting with necessary information for my claim. The Upgrade Roofing team worked under adverse conditions and ensured the new roof was done to my satisfaction. My thanks for a job well done. A trustworthy contractor.

This process was SO much easier than I expected! The team explained everything about the process super clearly and Dean provided detailed and timely responses to any questions. They were familiar with colors & styles that would be permitted in my subdivision and took the guess work out of making decisions. I wanted them to check on something afterward and they did so with the same high level of customer service they demonstrated throughout the entire process. I would use them again for sure!

Dean and the team at Upgrade Roofing were great to work with, start to finish. They were always timely and informative in communication, helping me understand what to expect each step through the process with my insurance company and roof replacement. The actual work was high quality and knocked out in less than a day!

Dean was awesome! In fact, every employee I came into contact with from Upgrade Roofing was awesome! Dean and his team replaced my roof and my siding and they did an excellent job! They were very professional, knowledgeable and helpful. I highly recommend them!

This was truly a great experience! Every step of the process was communicated and executed to perfection. I was pleased to see that the owner of the company drop by my home while the work was being done several times during the day. I also was pleased to see that they completely put barriers up in front and behind the house, as can be seen in the picture that I submitted.

Upgrade roofing just installed a new roof on our home and got it fully covered under our insurance. The crew was able to tear off and install a new roof in one day. The owner Dean provided an excellent line of communication, helping explain every step of the project. Being a business owner, answering calls and texts is paramount. Upgrade roofing answers their phones! I can’t recommend them enough. Thanks again!

Recently we had our roof and gutters replaced by Upgraded Roofing. The roofing and gutter crews did an excellent job. Both phases of the replacement were done efficiently.
A special thank you to Tony & Mary Layton, the project managers.
They did a wonderful job with the paperwork, scheduling and follow up after the project was completed.
I would recommend Tony & Mary Layton as they were a wonderful couple to work with.
Thank you for a job well done.

Amazing is not descriptive enough to describe the experience I had with Upgrade Roofing. I have owned my home for over 20 years and have never had to file any type of insurance claim. I had no idea what I was doing and was a nervous wreck. I was very uneasy and very skeptical with the whole process. Two other roofing companies stopped by and I spoke with them as well. Josh from Upgrade Roofing was the last to come by and I have to honestly say he made me feel the most comfortable throughout the whole process. He did not make me feel rushed, he answered all questions thoroughly, and he had no problem communicating directly with my insurance agent/company. The storm did damage to both my roof and siding. The first company told me i would have to file two separate claims. The second one told me they couldn't give me a specific time frame of when things could be completed due to other jobs scheduled before mine. Josh not only was able to tell me it all could be done with filing one claim, but said he would check and see what the time frame would be with getting both my roof and siding done. He stated he couldn't give me absolute specifics, but at least what the process would be. He delivered and kept true to his word. From the beginning of the process to the end. He was also present. Not just physically. He communicated. He always kept me in the loop by calling, texting, or emailing with updates. (Times of deliveries, weather delays, etc) Throughout the whole process, he handled communicating with my insurance agent. I'm so happy with my decision and would recommend Upgrade Roofing to anyone needing to get their roof/home repaired. I am so thankful the day Josh came knocking at my door. The timing was perfect and I feel my home is back to feeling more than perfect. We have had several storms and there have been no issues. My home looks amazing. I feel like I have a brand new home all over again. I can't thank Josh and everyone that was involved in making this whole project a success. I know I said a lot, but I stand high and strong on everything I said. I can go on saying more. Upgrade Roofing deserves a MILIION STARS!!!!

Dean and his crew really made this process very easy. I ended up getting a new roof, siding and gutters all through insurance. It looks amazing and I am extremely happy with the quality and service I got. Highly recommend this company!

Dean and his company are the best. We refer clients to him and the feedback is always positive. If you are looking for the best roofing co, contact Upgrade Roofing!

THE STATE FARM SLAYERS!!! I am a tough customer so when I give an enthusiastic five stars, you know it is an outstanding company to work with. I have had two other roofing companies try to get this covered by State Farm who is notorious for not replacing roofs and fail. Not these guys. And they were with me every step of the way. They were ALWAYS responsive and available. You actually get to meet the people who you talk to. And they helped put the pressure on State Farm to get this approved. I could not have done it without them. The roof went up and was completed in ONE DAY!!! And they completely cleaned everything back up. I will never use another roofing company again, and neither should you.

Dean and his team did a great job from start to finish. They were incredibly helpful in identifying the storm damage and worked with our insurance to get the roof approved. The install was quick, professional, and hassle-free. We’re so grateful for their expertise and would highly recommend them to anyone in need of a new roof!