Reviews of local pros in Gahanna, Ohio

Romanoff Electric had come by yesterday to check out the outlets in the garage.The electrician was very rude, not helpful at all as he did not tell us anything he was doing, did not ask permission if he could do anything, and clogged around with his wet shoes in our house (it's common courtesy for those working in houses to have those shoe covers to slip over shoes). He at one point went down to the basement on the carpet and started flipping switches and not telling us anything that was going on- again with his wet shoes When he left, he left all the panel doors open that he was working on. Super unprofessional and an encounter like this ruins the day. I hope those evaluating these reviews really take this into consideration and avoid a mistake with this group.

Very poor customer service. Recently built a home with MI Homes and Romanoff is the only electrical contractor for MI. My issue revolves around customer service and following up on errors that have been made. I understand that issues happen, but it is not necessary to have to call/email 5 different times in regard to a minor error that needed fixed in the home. We laid out what needed to be done with a light fixture of ours, multiple times before the installation was completed. The fixture was installed wrong, 3 months ago, and is still not fixed. Project Manager is very poor at following up and actually getting it completed. We would do it ourselves but we can't touch electrical items in the house or it voids our warranty with Romanoff.

Also, didn't appreciate going to Crystal Clear Audio and having them tell me that "Romanoff shouldn't be selling you those items, they are not worth it".

We were confirmed for an appointment today for installation of Smarthub, they never showed and when we called them they let us know that we were never put on the schedule, although we had an email confirming this.

Pricing is also outrageous for installation costs, which you have to use because again if you install anything on your own your warranty is voided.

Overall, if you're building a house with MI, be careful with Romanoff. Customer service is poor, follow up is terrible, sales practices are not fair.

Our A/C died 2 weeks ago when it was about 100 degrees out. John from Romanoff came out and got us back up and running temporarily. Our system in the house we just bought was 45 years old!!! There was a leak and a burned up compressor and compacitor. We opted to have the whole thing replaced. However, there was a warranty company involved that took their sweet time getting things approved and sending "a second opinion out" to double check things. Turns out, John's findings were accurate! The guy the warranty company sent out took the whole thing apart and broke some other items and then LEFT IT THAT WAY when he left!!! When we called Romanoff back we told them what the warranty company had done and John went above and beyond and came back out to get the system patched back up and running as best as he could and put everything back together again...since John went well above and beyond and was so kind and quick when came out the first time and fixed us back up the second time due to a bad tech from our warranty company, we requested he install our new system. We had our new upgraded system installed yesterday and John did a fantastic job! Teresa from their office even called mid-day and end of day to see how things were going and make sure everything was to our satisfaction. This company gave us a great price and great service and went above and beyond to make sure we were WELL taken care of. John did a great job and we really appreciate everything you all did! Thank you John and Teresa!!! We are happy to have found you guys!

We moved into our new build home in the fall of 2020. Romanoff was the company contracted by our builder. After move in - we wanted to have the wall above our fireplace wired to hang our TV. Our next-door neighbors (who have the IDENTICAL floorplan to our home) had just had Romanoff do this just weeks prior. They were quoted $180 and paid $180.

Fast forward to our experience - we too were quoted $180 - but when the bill came due - we were charged $330. Not only this, the technician who came to do the job literally said that he didn't know how to do the wiring above the fireplace (?!) and my husband had to WALK HIM NEXT DOOR to inspect the job that had been done at our neighbor's house just a few weeks prior.

When attempting to contact Romanoff to discuss our concerns - we were given the run around for LITERAL MONTHS (roughly 5 months to be exact). When I finally was able to speak with the Division Manager - he tried to explain the discrepancy by stating that our job took an hour or so longer and thus cost more. He went on to state that labor cost ~$50 per hour. When I commented that $180 + $50 equaled ~230 and NOT $330 - he was unable and unwilling to provide an explanation for the difference in cost. I additionally expressed my frustration that the job took longer to complete, because the technician had to be WALKED NEXT DOOR to our neighbors' home to inspect their job. He had no comment for this. Not only this - he was incredibly rude and told me that I was frustrated only because "I wasn't getting my way." They ended up refunding us an arbitrary $70 - but even then, wrote the check to the wrong name and were very difficult when we requested a check with the correct name.

We will NEVER hire Romanoff again. We sincerely felt as though we were scammed and would never recommend their services to anyone.

Everything about our experience with Romanoff was above and beyond! We couldn't be happier with the install of our new furnace and a/c unit. The technicians were friendly and very mindful of keeping our home clean as they went in and out of the house. Throughout the entire process, communication and scheduling with the company was simple and easy. I would highly recommend choosing Romanoff!

I called the phone number listed on their website on January 23, 2026 at 8:26 a.m. Still haven't received a phone call from them?

Great, company! Had very pleasant experiences! Their employee Vitaliy/Vick is above& beyond !!! (always on time, respectful, honest, professional and hard working ). Will definitely recommend Romanoff company for any electrical needs.

Great company to deal with on your electrical issues.

Fantastic customer service. And most importantly, the job was done right. Light fixtures look great!!

Had a great experience from start to finish with Reli Electric on several electrical repairs for our home.

My trusted, go to experts for all things electrical beyond my Dr Google and Dr YouTube attempts. Highly recommend

Would not recommend. We hired them to replace our electrical panel, install new light fixtures and new recessed lighting. On our electrical panel about half of the switches are labeled "unknown" and our recessed lights make a loud buzzing noise. When we asked them to come back and look at the recessed lights, the guy just said "well I can't hear anything." Now we have to pay another electrician to come and fix them.

Reli did a great job updating our shops lighting and cameras. They also ran several new circuits. Quick, professional, and a great value. Thanks!

Jakob and his team of electricians have been excellent to work with on more than one occasion. Jake ensures that his team completes the job accurately and even follows up to make sure I was completely satisfied. This electrician exceeds in customer service and industry knowledge to that of his competitors. Thank you for picking up the pieces and correcting all of the errors from a previous electrician. We will certainly use Reli Electric for any of our future electrical needs. WE HIGHLY RECOMMEND THIS TEAM!

We've been very pleased with the work Reli Electric has done in our home. Jay was knowledgeable and did a great job. :)

Reli was great! They were knowledgeable, timely and professional. Highly recommend.

I would 100% recommend Reli Electric. They are a great partner for our clients and we can count on them to do things the right way! I have also used them for multiple projects around my personal home, great people and great company.

Reli Electric handled the entire wiring project on my custom home, and both the inspector and a close friend in construction said it was one of the cleanest jobs they’ve ever seen—neatly tapped-down wires and an exceptionally organized setup.

I’ve had them back several times since: to wire a hot tub, install additional outlets, add Wi-Fi switch controls, and take care of more complex electrical work. They’ve pre-wired the home for a future generator, installed multiple EV charging ports, a mini-split AC, and infrared heaters. These guys can fish wire through just about anything—anywhere—to get the job done right.

Dave, Regina, Jake, Jason and the rest of the crew are amazing, by far the best electricians in Columbus and the surrounding suburbs. Professional, skilled, and always reliable! Happy customer!!!

We use Reli anytime we have some electrical items that need taken care of. Jason is excellent to work with. He is very knowledgeable and gives great advice if you are not quite sure what the best course of action is.

After experiencing some electrical issues at home, Reli Electric really came to the rescue! Jason B. was very communicative and informative about the issues at hand. Not only were they speedy, but they also were extremely cleanly and mindful of the home! Will be recommending to others! Thanks again!

They were the electrical contractor on our new build home in 2023. They did a fantastic job. As we have needed additional service, they have been quick to respond, fair pricing and provided excellent work. They are professional and efficient. Highly recommend to anyone looking for electrical services.