Plumbing reviews in Medina, Ohio

Conner was our plumber- he was Excellent!! Used the hydra jet and got our kitchen unplugged in short order- highly recommend!

Shane was fantastic. Explained everything and gave me options with the prices. Excellent work and super clean-up job.
Would definitely recommend him and will call on him again when in need of plumbing help. Great work ethic!!!

Hesitation in leaving this but I had a leak in a small finished sideroom in my basement. Called this company, the woman I spoke to was super nice, they came fairly quick, plumber was pleasant enough but was insisting my leak was at my shut off and leaked into the sideroom. I attempted to explain that I disagree because my shutoff leaked a little last year, and we tightened it, the water didn't leak into the sideroom last time. He lifted the sealing in the sideroom and still insisted it was the shutoff. When I was taken aback by the price, he showed me a picture of the 2'-2'6" copper pipe he was using that had a $499 price next to it. WTH! This same pipe is only $14.99 at Home Depot. But I needed the fix as it was leaking into my drywall. Trusting he was the plumber, I paid the man and began cleaning up. Put a fan in the sideroom and didn't really have a need to go back in the room until I needed to get my camping chairs. I noticed, the leak was not fixed!
I called this company back as most places like this will guarantee their work for at least 6 months. Nope, I was just about a week shy of their 3 month policy. The woman was really nice again, said let's see because of the initial plumber, he is no longer there and wasn't a good fit, but someone will come quickly. They sent another plumber, super nice, fixed the problem this time, found the leak in the same spot the last plumber refused to really look, another charge and he said he would talk to the company because he didn't understand how the other plumber missed the true source. That was August. Was waiting to see if I could hear from this company since the 1st plumber should've caught it the 1st time, which i explained to them, the 1st guy wouldn't hear me, maybe get back some of the $1000 it cost to fix the leak since I will now have to replace that drywall too...but I haven't and so I have to say, buyer beware.
This is just so wrong.

I called at noon because we could not remove our old kitchen faucet. I had a plumber named Rob. He came out immediately and removed the old and installed the new one I had purchased for a very fair price. Quality service at Fair price. Will use them again.

We saw the Plumbing 911 magnet on our phone book and decided to give them a call to check out downspout from house to street. Adam was our plumber and he was very prompt and courteous. He used the camera and saw some blockage in 2 spots. Adam gave us an estimate to fix the problem. He did a great job with explaining what needed to be done. I would highly recommend Plumbing 911 and Adam!!

Our plumber Jon Csontos from Plumbing 911 did a great job reworking the bathroom plumbing for a double vanity sink and relocating a toilet. Jon and Plumbing 911 will definitely do a great job on your plumbing needs.

I called 911 Plumbing about a leak with our bathroom hot water faucet. We had replaced several o-rings and nothing seemed to be working. I went for a few days with the water completely shut off to stop the leak (my house is old and does not have a hot water shutoff, only a shutoff for the entire house). We were scheduled with Jeff W. who was wonderful. He was cordial and on time, professional and a good listener. He was able to fix the issue after some troubleshooting. In the future, the bathroom will need to be re-done completely. It will be a big job and a complicated one (1949s house with access to the shower through a kitchen cabinet). 😓🤗 I told Jeff I would request them for the job when the time came. Thanks Jeff for making one part of my day a bit better!

Zack came out to put a new motor in sump pump. He was very prompt and courteous. I would highly recommend him for your plumbing problems.

Conner from Plumbing 911 did an excellent job. He is polite, patient, & explains your options well. Would recommend.

Connor did a great job on our new toilet last fall and another today with our new faucet. Connor is polite and professional - he obviously knows his stuff. 911 and Connor are my go-to for plumbing.

Same day service was needed and was able to be accommodated. Nick doubled check his work, after completing job, and reviewed what was done. I really appreciated the service and kindness.

I want to thank Josh for helping us with our needs today. Easter Sunday. He was so fast and efficient. Excellent service 👍. I recommend this company to everyone. Thank you again Josh.

My plumbing guy Scott, was the absolute best! He arrived on time and was very respectful, he assessed the plumbing situation rite away and within minutes it was taken care of !

Jeff is always amazing customer service. He let you know he's on his way once he arrives he speaks. He listens to what you have to say walks around with you then tell you what you need or don't need. Excellent customer service always

Nick is a very nice person and he was very helpful finding out what our problems were and how to fix them. He is returning tomorrow to install a new water softener. We are so glad t get it installed! John Brownsberger

Nick was professional, courteous, and efficient. He explained everything clearly and did a great job with the work. I’m very satisfied with the service and would definitely recommend him.

Our hotwater tank worked great, then , it didn’t even light the pilot. I called 911 and Brandon was our tech. He was polite, professional, knowledgable, worked diligently , and completely cleaned up the workspace. Highly Recommend Brandon & 911 Plumbing.

Great communication and very patient when accommodating with appointments. I will continue to use Plumbing 911 from here on out. Thanks Josh for your kindness and insight you truly made things easy for us!!

Josh was on time. Looked over job, explained the repair and cost. He then gathered his tools and supplies and did the job efficiently and in good time. Will continue to use plumbing 911. Thanks Josh for a great job.

Brandon Becker is the 💣.com
He is very talented, knowledgeable and thorough in his job performance. I hope that he’s the one to come back and complete this job. I’m comfortable with him. I just feel like God is with Brandon Becker. I rate him a 1,0000000000 ⭐️’s

Josh did a great job jetting/unclogging my kitchen sink drain! Very professional and knowledgeable... prices are competitive and fair. I would definitely recommend this company and this technician!