HVAC reviews in Pickerington, Ohio

Fun place for the family.

The receptionist was very knowledgeable and courteous

Call someone else before using this company! Horrible customer service.

Excellent services for both your home and business! Highly recommended!

very good people definetly put alot of care into their services

Just noticed someone in one of their service Van's driving aggressively, tailgating, staring other drivers down on Hill Rd. Pickerington. Poor representation of this company. License plate # PIJ6648.

Great HVAC sevice, we use them at several locations. Colonial is one of the few construction referals i truly trust. Them seem to only give me what i need and nothing extra.

i have left 3 voicemails and finally i got someone today and let them know we were having issues with our house cooling their response was its a rebalance and thats all they wouldnt take any responsibility for it , i even let them know i had a heart condition and they still are having me wait a week for them to check it

My husband and I wanted to share Bryan provided great service to us today! He went above and beyond our expectations so we highly recommend Colonial and Bryan.

Got up on July 4, 2019 and A/C not working. Called Colonial at 0820 and left message. Colonial got back with us at 0840 and said a service man would be out in about an hour. Service man arrived about 0940 and replaced the capacitor to the fan. A/C now works well. Well done to Colonial.

Justin came out to address some concerns over new house issues (D. R. Horton home in Blues Creek). He was patient, listened to our concerns and addressed each one and was very professional.

They have hired very good technicians but have a very high turnover. They rob employees of their regular time as well as most all of their overtime pay. They refuse to pay employees for time during mandatory meetings that can sometime last over an hour. Also rob them of travel time.
The Ohio Department of Commerce and Ohio Attorney General have been made aware of their putrid business practices. Shame on them for treating Americans and Veterans this way !

Very unprofessional . They don’t care about their customers

I am in a new home that is less than 3 years old. The fan in the bathroom went out and when I called these people who installed it I was told I would have a $75.00 charge just to come out and look at. Obviously they do not stand behind their product. What a scam

Another company you can't trust! Brand new Pulte built home with all brand new equipment and surprise, surprise of course the A/C magically stops working the moment the warranty ends? 2 years is all brand new system is good for? I know I'm sick of these kind of mafia business tactics and I'm sure everyone else is too! Can't be trusted to provide good business and stand behind their work!

I was left very confused after i called this company when my A/C stopped working. Colonial Heating installed my furnace and A/C unit 4 years ago as subcontractor for Pulte Homes. Their name and phone number is printed on the thermostat. So i called them for service when it stopped working. The girl who answered the phone asked me if they installed the unit and what the address was. I said Yes they did and gave her the address. She informed me that they couldn't help me. She said they are too busy and only do new installations and warranty work. Since my unit is no longer under warranty, they won't service it. I wasn't expecting it to be covered under warranty, but was just shocked that they refused to service a unit that they installed!

They installed our HVAC system when the house was built 3 years ago. Have used them each year for HVAC maintenance and upkeep. Always friendly technicians and office staff. Will continue to recommend them to others and use them ourselves!

Called emergency line because my furnace was not producing heat for the second time in two months. I’m still under warranty and the company has been out 5 times since install in a new build Pulte home. After the emergency line asked me a few questions, he told me they were booked up and call the office tomorrow. No heat for my family tonight! What’s the purpose of the emergency line? Why even ask the questions if you were booked from the start? Pulte needs a new sub stat, I have been in the home less than 2 years and they have been out at least 5 times (horrible).

We are very pleased with the service this company provided. The technician was polite and knowledgeable, and the fee was reasonable. I would definitely call them again and recommend them to others. They demonstrated integrity and honesty - qualities that are lacking in this world lately!

These people aren’t even working on our house and blocked half of our driveway. This is so unprofessional. There is plenty of room for him to move up. Ridiculous!!!

The Service Technician was professional, and courteous. Answered any questions I had.